Swissôtel Chicago 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 3,438 件のレビュー

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323 East Upper Wacker Drive, 60601-9722 CHICAGO, United States

説明

ホテルのその他の情報

  • A prime downtown location in the Chicago Loop, steps from the Magnificent Mile

  • 662 spacious, intelligently designed rooms and suites

  • Views of Lake Michigan, the Chicago River or the downtown skyline

  • 22 stylish and functional event spaces for up to 1,800 guests

当ホテルの客室

ホテル所在地

Swissôtel Chicago

323 East Upper Wacker Drive
60601-9722 CHICAGO
United States

GPS:41.88728, -87.619378

電話番号
ファックス +1 312-268-8252

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  3,438 件のレビュー

トリップアドバイザーの評価  4.5/5  6,862 件のレビュー

2024エクセレンス認証

Fantastic Stay!

トリップアドバイザーの評価 5.0/5

Eric T トリップアドバイザー認証口コミ

Our stay at the Swissotel was fabulous. Our room was specular and the views even better. Our suite was so comfortable after a long day of walking about town. The check in was smooth, the front desk people were extremely helpful in getting us tickets to the boat architect tour (which was a great recommendation). We enjoyed the all the amenities--the gym, the Palm, the hotel bar. In addition to the all around outstanding service, the location was perfect as well. We were able to walk to the Bean, to Lakeside trail, Michigan Avenue. We were also lucky to meet the GM, Angela Bauer who was so gracious and took the time to inquire about our stay and provide some suggestions. We are already planning to return to Chicago and the Swissotel.

Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I will share your feedback with Angela and the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing to stay with us

Great location & Customer Excellence

トリップアドバイザーの評価 5.0/5

ahoi2018 トリップアドバイザー認証口コミ

Great location & outstanding customer service: from a warm welcome, a nice room upgrade with a fantastic view on the river walk, friendly gestures up to a late check-out, the hotel and its team gave me an outstanding guest experience. I can highly recommend the Swissotel Chicago.

Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I will share your feedback withthe team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing to stay with us

Quick stay

トリップアドバイザーの評価 5.0/5

Jeff H トリップアドバイザー認証口コミ

Great service, very close to restaurants, close to the bean, Gibsons, etc. daisy helped us at the front desk, was very friendly. Would absolutely recommend. Great service, very close to restaurants, close to the bean, Gibsons, etc. daisy helped us at the front desk, was very friendly. Would absolutely recommend

Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I will share your feedback with Daisy and the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing to stay with us

Great hotel and great location!

トリップアドバイザーの評価 5.0/5

Katrina T トリップアドバイザー認証口コミ

The Swissotel is in a great location and the hotel is beautiful. Daisy checked us in and was so helpful giving us the layout of the area and close by food recommendations. The Christmas decorations are beautiful too! I am here for business, but my husband came along to enjoy as well!

Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I will share your feedback with Daisy and the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing to stay with us

Undisclosed charges and unhelpful staff

トリップアドバイザーの評価 1.0/5

Patrick W トリップアドバイザー認証口コミ

I stayed here for a business trip and on checkout was told there was a $30 a day “resort fee.” I was not made aware of this at checkin and had no idea of what services could be accessed. The front desk person and manger were completely unhelpful and said I should have known as it is in the contract. Of course I have no access to the contract and would not have read it in detail. This is just a way to charge guests extra and is disappointing. Would suggest going to other hotels and avoid this scam.

Good day, Thank you for taking the time to tell us about your experience at the Swissôtel Chicago. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and thank you for choosing to stay with us.

との提携 TripAdvisor

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  • 107 件のレビュー 6.2/10 朝食

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。