ソフィテル シカゴ マグニフィセント マイル 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 5,174 件のレビュー

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説明

ホテルのその他の情報

  • 建築の力作

  • 風の街、シカゴで楽しむフランスの味

  • 中心部にある、贅沢なひと時とレジャーに最適な立地

  • 415室の現代的な内装の客室、無料Wi-Fi完備

  • 有名なゴールドコーストは、マグニフィセントマイルとオークストリートのショッピング街に近接しています。

当ホテルの客室

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ホテル所在地

ソフィテル シカゴ マグニフィセント マイル

20 East Chestnut St - Downtown
60611 シカゴ
アメリカ合衆国

GPS:41.898383, -87.627573

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • バー
  • 会議室
  • 全館禁煙

CDA

Inspired by French cuisine and infused with local flavors, CDA, situated in Chicago's downtown Gold Coast district, offers breakfast and lunch daily for guests and locals.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  5,174 件のレビュー

トリップアドバイザーの評価  4.5/5  5,499 件のレビュー

2024エクセレンス認証

Great Biz Stay

トリップアドバイザーの評価 5.0/5

tojopop トリップアドバイザー認証口コミ

Just spent 2 nights in Chicago at the Sofitel and it was a perfect stay. Staff were welcoming and helpful. Room was large, spotless and quiet. Bar and restaurant in the lobby was convenient and the food quite good. Bed and bedding were excellent. There is nothing "boutique" about it. It's very professional and business like in decor. It's smack in the middle Chicago's shopping district and all the other big hotels are nearby as well. Very convenient for meetings in the area.

Central to Gold Coast

トリップアドバイザーの評価 5.0/5

PaigeLO トリップアドバイザー認証口コミ

My friend and I had a nice time staying at Sofitel Chicago. Large, welcoming lobby and check-in agents. We stayed in a room with 2 beds, but still had space to move around, which can be rare to find in cities like Chicago. The hotel is located in the Gold Coast, so fine dining and even finer shopping is within a few short blocks. There are Nespresso machines in the rooms, but no mini bars. Not to worry though, the bar in the hotel is great!

Wedding Room Block October

トリップアドバイザーの評価 5.0/5

Austin J トリップアドバイザー認証口コミ

Sofitel Chicago hosted the entire room block for my wedding in Chicago. I have nothing but great things to say about the whole experience. From the start of conversations, the Sofitel team was extremely easy to work with, responsive, and flexible with any changes or requests as our wedding details adjusted. Andrew, Stephano, Daniela, Amanda, Yaquelin...everyone we worked with was great. The hotel itself is in such a great part of Chicago, and the rooms were clean and spacious (relative to hotels in the middle of the city)...easy walk to the lake, downtown, and amazing food. Our guests continued to compliment the hotel choice and how great the staff were throughout the weekend--truly couldn't have asked for a better experience on our end.

Centrally located hotel

トリップアドバイザーの評価 4.0/5

soniamE5612SH トリップアドバイザー認証口コミ

This is a nice hotel that is centrally located. It has exceptional staff. Coffee and water available in the lobby. Ate breakfast in hotel restaurant. Again, exceptional staff, good food. Bar was convenient and bar staff very friendly. ‘Enjoyed this during our stay. Rooms good but not exceptional. Bathroom floors can be slippery after showering. Odd that one bathrobe was provided for two guests. Beds comfortable. Many restaurants within easy walking distance.

Not a luxury experience

トリップアドバイザーの評価 2.0/5

Fivekids55 トリップアドバイザー認証口コミ

The description as a "luxury hotel" is misleading. While the outside and inside environment looks great, the Classic King room itself was subpar. The automatic closet light stayed on for our entire one-night stay because the closet door would not shut completely. The AC in the room did not function properly, when we arrived it was 73 degrees in the room- cooler outside than in our room- other non-"luxury" hotels upon arrival have the room ready.... the thermostat appeared to work, but it didn't actually cool the room. The AC came on, but as soon as it shut off the room went back to the original temperature. The bed was awkwardly made with no fitted sheet, just flat sheets tucked in over a comforter? weird. The shower looks great, but the shower head is not adjustable, so you are standing too close to the wall and controls in order to get an effective shower. Also, the water temp was either scalding hot or freezing cold, no amount of adjusting the controls worked. Additionally, we were charged an "amenity fee" plus tax after we checked out. Upon calling the front desk for an explanation, we were told that all guests are charged that fee; it is for wi-fi, the products in the bathroom, and the gym/spa----we used none of these amenities!! we used our own cell data, our own bath products and did not utilize the gym or spa. If this is an extra fee needed to cover your costs, just add it to the price of the room upfront.

Bonjour Fivekids55, Thank you for sharing your detailed feedback with us. We regret to learn that your experience fell short of your expectations. We apologize for the inconveniences you encountered with the Classic King room, particularly with the closet light and the air conditioning system. Rest assured, we will address these issues with our maintenance team to ensure they are promptly rectified. Regarding the 'amenity fee,' we appreciate your input and will review our communication processes to make this fee clearer to our guests. Your comments are invaluable to us as we strive to enhance our services. Should your travels bring you back to Chicago, we would be grateful for the opportunity to provide you with an improved stay. Merci, Sofitel Chicago Magnificent Mile

との提携 TripAdvisor

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