Fairmont St Andrews - Scotland 5성

고객 평점 (ALL 평가) 4.3/5 2,736 리뷰

Fairmont St Andrews - Scotland - Image 1
Fairmont St Andrews - Scotland - Image 2
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호텔설명

호텔 추가 정보

  • Two world-class 18-hole championship golf courses with stunning sea views

  • Top dining including the two AA Rosette St Andrews Bar & Grill for Scottish steaks and seafood

  • Full-service spa featuring an indoor pool and a fully equipped gym with personal training

  • 23 meeting and event spaces, including an elegant ballroom accommodating up to 800 guests

숙박

호텔 위치

Fairmont St Andrews - Scotland

ST ANDREWS
KY16 8PN ST ANDREWS
United Kingdom

GPS:56.3203, -2.7308

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  2,736 리뷰

TripAdvisor 평가  4.0/5  5,278 리뷰

2023으뜸 시설

Lovely stay as a couple

트립어드바이저 평점 5.0/5

Harriet B TripAdvisor 인증 리뷰

Visited at the weekend to celebrate my husband's birthday. It had been a few years since we last visited and we had a great time. The room was spacious, clean and the bathroom amazing! HUGE shower and lovely bath. We used the spa facilities which were lovely, nice touch having heated towels to use after the pool. Breakfast was delicious and I liked having the a la carte options to choose from too. We had some drinks in the bar and the service was quick and staff were all friendly.

Beautiful hotel

트립어드바이저 평점 5.0/5

Vicki K TripAdvisor 인증 리뷰

Beautiful hotel, spacious clean rooms, fantastic power showers, super tasty breakfast, lovely pool area and great gym facilities. The bar is a cosy and inviting area to sit for drinks and food. The staff are all on the ball and amazing! Thank you

Thank you for your kind review! We are delighted to hear that you enjoyed our beautiful hotel, spacious rooms, fantastic power showers, tasty breakfast, pool area, gym facilities, and cozy bar. Your compliments to our staff are greatly appreciated. We look forward to welcoming you back soon.

Disappointing dining experience

트립어드바이저 평점 2.0/5

Jamie D 가족 - TripAdvisor 인증 리뷰

We recently joined the Sunday Roast Club at the Fairmont, as a family we were very excited, however we were very underwhelmed at the experience and the service. There was a guitar soloist performing which was nice at first but very loud and not background music, making it difficult to have a conversation. Along with several other tables asked for the volume to be lowered. The server was attentive, but we had to ask repeatedly for drinks top ups and we asked three times for the bill at the end before it was brought. We also asked for coffees to be told they didn’t do coffees at that restaurant and we’d be welcome to have a coffee in a different part of the hotel, only to see other diners with coffee which was disappointing. When challenged the server went to check again and coffee was indeed on offer. The scallops were delicious, however should be done to order at the table rather than having to queue c20mins for them. The selection of fish was amazing and a real highlight. The roast dinner was the most disappointing element. I had the road beef which was overcooked, roast potato’s were undercooked and not crispy and the Yorkshire pudding was like a brick. The carrot and parsnip were done well. The puddings were underwhelming and the cheese selection needed more attention to keep it looking fresh. Overall a disappointing experience.

Thank you for sharing your recent dining experience at Fairmont St Andrews. We sincerely apologise that your Sunday Brunch visit did not meet your expectations. We appreciate your valuable feedback regarding the service and dining quality. Rest assured, we have taken note of your comments about the music volume and service delays to ensure a more seamless experience for our guests in the future. Your observations on the food quality and presentation have been duly noted, and we will address these concerns internally. We hope you can give us another opportunity to exceed your expectations on your next visit.

Couldn’t fault it

트립어드바이저 평점 5.0/5

LJC2013 가족 - TripAdvisor 인증 리뷰

We have just returned from a two night family break. Everything was excellent from start to finish: service, food, staff, facilities, pool and spa. Our 4 year old loved it and staff were very good with her. Big thanks to Reuben and the valets and the waiting staff. Thank you. We can’t wait to return.

We are delighted to hear about your fantastic experience during your recent stay with us at Fairmont St Andrews. It's wonderful to know that you enjoyed our service, food, staff, facilities, pool, and spa. We are especially pleased to hear that your 4-year-old had a great time, and we will pass on your kind words to Reuben, the valets, and the waiting staff. We look forward to welcoming you back soon.

Great hotel, better attention needed on certain aspects

트립어드바이저 평점 4.0/5

Oluf M Couples - TripAdvisor 인증 리뷰

Stayed at Fairmont recently. Staff are great. Very warm welcome from The Concierge team, who valeted our car. Checked in by Edward who even phoned us a taxi to a wedding we were attending that evening. A very helpful and polite chap he was! Had afternoon tea downstairs. Once again, the staff were very polite and welcoming, however the service was very slow. We had been seated for around 15 minutes before anybody came to take our tea order, and it was almost 10 minutes before we had our tea bought to us. During tea, there was a bunch of screaming kids running about, which does not make the most relaxing atmosphere. This I understand is out of the staff’s control. Fortunately the Afternoon Tea they served was wonderful. Bedroom and bathroom were excellent. Comfy bed, excellent shower and bath. Breakfast was busy, understandable for a Sunday morning, so there was a que. we got through the line pretty fast, but when we were seated and had a tea and coffee order taken, it was 10 minutes before we received our order, all the while other people who had been seated after us had received their orders. It felt as though we had been forgotten about. The breakfast however has great options and is delicious. Ultimately this is a wonderful hotel which I would recommend. However the hotel can improve on certain levels of their F&B attentiveness and speed of service

Thank you for choosing to stay at Fairmont St Andrews and for taking the time to share your detailed feedback. We are delighted to hear that you enjoyed the warm welcome from our Concierge team and the excellent service provided by Edward. Your compliments will be shared with the team. We sincerely apologise for the delays you experienced during afternoon tea and breakfast. Your feedback regarding the speed of service and attentiveness in our F&B outlets is duly noted, and we will address this internally to enhance our guests' experience. We are pleased to know that you found the bedroom, bathroom, and breakfast options to your satisfaction. Your recommendation means a lot to us, and we look forward to welcoming you back for an even more enjoyable stay.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 410 리뷰 9/10 위치
  • 1,247 리뷰 7.6/10 객실
  • 1,650 리뷰 7.6/10 서비스
  • 8 리뷰 2.9/10 인터넷 가격
  • 784 리뷰 5.6/10 레스토랑
  • 564 리뷰 8.1/10 조식
  • 397 리뷰 7.6/10 안락함
  • 354 리뷰 5.1/10 청결도

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