Fairmont Monte-Carlo 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 3,070 件のレビュー

Fairmont Monte-Carlo - Image 1
Fairmont Monte-Carlo - Image 2
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説明

ホテルのその他の情報

  • Ideally located between the heart of Monaco and the Mediterranean sea

  • A family pool for sunny holidays

  • A wide and flavourful F&B offer

  • Renovated rooms and suites

  • A Kids club in July and August.

当ホテルの客室

ホテル所在地

Fairmont Monte-Carlo

12 Avenue des Spélugues, 98000 Monaco
98000 Monaco
Monaco

GPS:43.740065, 7.429895

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  3,070 件のレビュー

トリップアドバイザーの評価  4.5/5  269 件のレビュー

2024エクセレンス認証

A very disgusting hotel

トリップアドバイザーの評価 1.0/5

jes_saS2436YW トリップアドバイザー認証口コミ

Very large and very ordinary hotel. The service is poor. We asked for a late check out and, despite having authorized it, when we returned they had entered the room and, without authorization, removed all our belongings. No one called or wrote to us to warn us. They also do not have a complaints book to file a formal complaint. No one above the reception manager gave us any explanation. Hotel muy grande y muy corriente. La atención es deficiente. Pedimos un late check out y, a pesar de haberlo autorizado, al volver habían entrado en la habitación y sin autorización, retirado todas nuestras pertenencias. Tampoco tienen libro de reclamaciones para presentar una queja formal. Nadie por encima del jefe de recepción nos dio explicación alguna.

Dear jes_saS2436YW, Thank you for taking the time to share your feedback with us and I am sorry to read your disappointment at your departure. We are aware of this incident, it is a misunderstanding. As you already know, you were present at the hotel with a group for a conference, and under the conditions, we often retrieve the luggage ready in the rooms to help our customers to store it safely, as you are in a meeting outside the hotel. We're sorry that this kind gesture on the part of our staff didn't please you. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We sincerely hope that you will have the opportunity to return to the Fairmont Monte-Carlo in the near future, so that we can regain your trust. Sincerely, Alexandre Ariel - General Manager

An amazing weekend at Fairmont. The amu is the best. The Fairmont team is a marvellous group. Every need you have they

トリップアドバイザーの評価 5.0/5

Filippo F トリップアドバイザー認証口コミ

All perfect!!!! Best Place, best position in front of sea, near the casinò and the carré d’or. All ’is beautifull. The check every particular. They are so professional and precious. The restructuring of the hotel is very well done, without create to the clients.

Dear filippofY7532ZP, Thank you for your review on Tripadvisor! We are very happy to read that you appreciate our establishment as well as the new hotel renovations. We hope to see you again soon. Sincerely, Alexandre Ariel - General Manager

Fairmont Monte Carlo is the place to be!

トリップアドバイザーの評価 5.0/5

Eleanna_Tt トリップアドバイザー認証口コミ

Great experience at Fairmont Monaco!! Spacious rooms, very recently renovated with great view! The restaurant on the 7th floor is super nice with great ambience, almost 360 view and you can sit outdoors as well!The swimming pool is also great, big, and great to swim! The service is fantastic!! The location couldn’t be better, in the heart of Monte Carlo!

Dear Mrs Eleanna_Tt, We very much appreciate your comments regarding your stay at the Fairmont Monte-Carlo. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandre Ariel Acting General Manager Fairmont Monte Carlo

Perfect.... recommend 10/10 ⭐

トリップアドバイザーの評価 5.0/5

Roxana G トリップアドバイザー認証口コミ

Everything was perfect. The staff is very friendly, the room is big and warm; we had a lounge chair on the balcony; the bed has the fluffiest pillows and the breakfast was amazing. The Hotel is located near the Casino (5 min walk) and has 3 views (sea view, garden view and hairpin view - which we chose) and if you are an F1 fan you must know about the "hairpin view". Plus the tunnel on the circuit is under the hotel, so another ⭐

Dear D8742AYroxanag, We would like to thank you for this great review you took the time to share on Tripadvisor. It is our great pleasure to know that you enjoyed all aspects of your experience at the Hotel Fairmont Monte-Carlo! We are very grateful for your support and cannot wait to welcome you back soon! Sincerely, Alexandre Ariel - Acting General Manager

Great place to stay

トリップアドバイザーの評価 5.0/5

Passport62235220453 Couples - トリップアドバイザー認証口コミ

Great rooms, clean, modern and well serviced. Friendly and helpful check in staff. Location is excellent for the sights of Monaco. Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Dear Client Passport62235220453, We very much appreciate your comments regarding your stay at the Fairmont Monte-Carlo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandre Ariel Acting General Manager Fairmont Monte Carlo.

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 1,518 件のレビュー 8.1/10 客室
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  • 35 件のレビュー 2.9/10 インターネット
  • 594 件のレビュー 7.1/10 快適さ
  • 516 件のレビュー 8.1/10 朝食
  • 509 件のレビュー 6.1/10 設備
  • 343 件のレビュー 6.2/10 清潔さ

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