Fairmont Baku - Flame Towers 5 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 713

Fairmont Baku - Flame Towers - Image 1
Fairmont Baku - Flame Towers - Image 2
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Flame Towers, 1A Mehdi Huseyn, AZ1006 BAKU, Azerbaijan

Opis

O hotelu

  • City-center location in the striking Flame Towers skyscraper complex

  • Sophisticated rooms and suites with views of the Caspian Sea or the cityscape

  • Rejuvenating treatments at a luxury spa, featuring a hamam and poolside sauna

  • Two opulent ballrooms and nine versatile meeting rooms for memorable events

Nasze pokoje

Lokalizacja hotelu

Fairmont Baku - Flame Towers

Flame Towers, 1A Mehdi Huseyn
AZ1006 BAKU
Azerbaijan

Pozycja GPS:40.359608, 49.827179

Telefon
Faks +994 12 565 48 49

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 713

Ocena TripAdvisor  4.5/5  Liczba opinii: 2 233

Certyfikat Doskonałości 2023

For the price I paid, I expected basic courtesy and professionalism, but it was clear the staff couldn’t care less

Ocena na stronie TripAdvisor 1.0/5

atify2017 Couples - Opinia zatwierdzona w TripAdvisor

Fairmont Baku-Flame Towers claims to be 5-star, but their customer service wouldn’t even rate 2 stars. From the moment I arrived, the experience was absolutely terrible. I was met with rude, dismissive, and unhelpful staff who made me feel like a burden rather than a valued guest.

Perfect hotel with wonderful welcoming helpful staff

Ocena na stronie TripAdvisor 5.0/5

tracey s Couples - Opinia zatwierdzona w TripAdvisor

My husband and I had the most memorable stay last week. Everyone was so welcoming and helpful. Nothing was too much trouble - the reception team were amazing and the Bistro staff in particular the supervisor at breakfast went out of her way to explain the food which was new to me. Overall, the service was outstanding. This is what made the hotel my favourite I have ever visited. I want to mention one person in particular - Rzayev, who has worked at the hotel for over 10 years! Thank you everyone, we would love to return another day.

Total Disappointment

Ocena na stronie TripAdvisor 1.0/5

dzarkov88 Friends getaway - Opinia zatwierdzona w TripAdvisor

The hotel has not Fairmont hotel standards . AC in the room was out of order. It took them hours to fix it. Our room was freezing cold. Simple things in the bathroom was missing. Staff were incompetent. We totally did not enjoy our stay. A big mistake! Only the front desk staff were kind and helpful. Our thanks to Mr Sabuhi. He was polite and helpful.

Sexy, beautiful hotel overlooking the Caspian

Ocena na stronie TripAdvisor 5.0/5

Anisharma565 Opinia zatwierdzona w TripAdvisor

When it comes to five stars, generally it has to be 5-star. My first time in a Fairmont hotel and couldn't have been a better place for that. The Iconic, Landmark towers, overlooking the Caspian sea & some stunning views! Rooms are outstanding of course, the lobby is huge & pretty. The staff is good. Didn't try the food because I was here only for a night to leave out early next morning for my flight. So didn't try out anything in food so can't comment. But such a chic good hotel!

Teribble.

Ocena na stronie TripAdvisor 1.0/5

A G Opinia zatwierdzona w TripAdvisor

Television in both rooms not worked. AC (air conditioner) doesn’t work properly it was too cold and when i tried to make it ,it doesn’t worked.i call to reception and they send the person who came and merged the temperature and it was much lower than was shown on AC display.And he said that i should totally shut down the AC and after the room will get warmer again turn on.Then there no air in room cause as we know Fairmont baku hotel rooms windows are not oppening. And the only way to have some air its AC.So i stuck in this dilemma. Then the Last and Biggest problem happened when I tried to shut down the light and sleep.so I couldn’t shut down the light in bedroom.Cause it was broken. İ called nearly 6 time to the reception to fix this problem. But The person who who fixes the light came too late. So again after he came i was waiting 30 min while he tried to fix the lights. Then at 4.30 AM my patient died. Cause i wanted to SLEEP. So i called to receptionist and asked to change the room. But they could advice me this at the beginning.No they waited for my patient to die. Then after my call he called me back and changed my room. At 5 Am i went to sleep. İ advice to change Televisions ,and the light system to the newest smart system.Cause on the walls still such kind off buttons from 90th that doesn’t work properly.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 334 Liczba opinii 8.5/10 Lokalizacja
  • 840 Liczba opinii 8.4/10 Pokój
  • 1 064 Liczba opinii 8.9/10 Obsługa
  • 22 Liczba opinii 4.8/10 Internet
  • 286 Liczba opinii 8.2/10 Komfort
  • 249 Liczba opinii 8.4/10 Śniadanie
  • 228 Liczba opinii 9.2/10 Klimat
  • 222 Liczba opinii 8.5/10 Udogodnienia

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