Fairmont Scottsdale Princess bintang 5

Catatan tamu Avis (Peringkat ALL) 4.5/5 4.685 ulasan

Jaminan Harga
Terbaik
Fairmont Scottsdale Princess - Image 1
Fairmont Scottsdale Princess - Image 2
Fairmont Scottsdale Princess - Image 3
Fairmont Scottsdale Princess - Image 4
7575 East Princess Drive, 85255 SCOTTSDALE, Amerika Serikat

Deskripsi

Keistimewaan hotel

  • Spanish hacienda-style architecture in stunning Sonoran Desert surrounds

  • 5-star meeting facilities including two ballrooms and 21 outdoor venues

  • World-class luxury spa with grotto waterfall and adults-only rooftop pool

  • Access to the PGA Tour-quality golf courses at nearby TPC Scottsdale

Akomodasi kami

Lokasi hotel

Fairmont Scottsdale Princess

7575 East Princess Drive
85255 SCOTTSDALE
Amerika Serikat

GPS:33.645647, -111.917102

Telepon
Fax +1 480-502-9492

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.5/5  4.685 ulasan

Peringkat TripAdvisor  4.5/5  5.389 ulasan

Sertifikat keunggulan 2024

TOO MUCH MONEY - TOO LONG OF LINES

Catatan Tripadvisor 1.0/5

Stephanie K Ulasan TripAdvisor tersertifikasi

It has been a few years since we have attended this event, but we WILL NOT be going back. We went on a Monday night, and it took 1.5 hours to park THEN we had to take a shuttle to the hotel. We were not made aware of this change beforehand which was dissapointing. We bought all of our tickets beforehand, so I thought we would be able to skip some of the lines to get in, but that was not the case...what is the point of being prepared? Too many people were allowed in making each attraction 1 - 1.5 hour wait. Lastly, the one photo you get with santa is texted to you and it was blurry. We spent $300 on this experience and the hotel said we could submit an email for improvements.

Hoodwinked Christmas

Catatan Tripadvisor 2.0/5

LMIngram Keluarga - Ulasan TripAdvisor tersertifikasi

We have stayed at the Princess several times before for their Christmas and Halloween (fall) events. This was, by far, the most sub-par stay we have experienced. The quality of our room was average at best (curtains coming down, the room was so stuffy that we had to open the patio door during the middle of the night, and the amenities for the Christmas event that were stated to be in the room, missing). But the Christmas event itself was abhorrent compared to years past. Ice skating used to be included for the event for overnite guests, no longer, and that was an additional $80 plus fees for our 2 teens. When I payed over $500 a nite for a basic room, I expected that to be included, especially since it has been before. The event was over crowded, the prices crazy, even for resort event standards- and don’t even get me started on the $100 entry fee for “Aurora Ice;” literally a refrigerated room with a few ice sculptures that you are ushered through. Even the employees felt badly for people and said they wished they could let people know after I told them it was the worst $100 I had ever spent. I felt hoodwinked for sure- and for no reason. We spent plenty of money on $16 cocktails, and $7 canned cokes, $21 pretzels and $6 chocolate chip cookies. To then ask more of overnite guests seems insane and insincere. We won’t be back- there are other outstanding resorts in Scottsdale.

Dear LMIngram, We appreciate you taking the time to share your experience with us. We are grateful for your feedback as we continue to work to keep pricing affordable while offering a luxury experience in accordance with our brand. We genuinely care about your experience and are disappointed to hear you did not feel this year’s Christmas at the Princess met your expectations. We would love the chance to speak further with you to learn more details about your experience. Please contact me at Anthony.Dennis@fairmont.com. Kind regards, Anthony Dennis

Overpriced and tons of "extra" charges for days that are not even near Xmas dates.

Catatan Tripadvisor 2.0/5

AliceL1667 Ulasan TripAdvisor tersertifikasi

Overpriced and tons of "extra" charges for days that are not even near Xmas dates. I had to bite the bullet and pay the $20 (per order number) "date change fee"...and then extra $20/individual ticket for non-"value date" tickets (this is AFTER Xmas date) + self parking fee change. This will be the last time I ever buy anything from Fairmont. Definitely took the "magic" out of Christmas. Plus, don't believe all you see in these marketing pics. What a joke.

Dear AliceL1667, Thank you for taking the time to provide us with feedback regarding your experience at this year’s Christmas at the Princess. Our team strives to provide the best value for our guests while continually innovating and adding to our event, such as our all new 120-foot Ferris Wheel, expanded 8-lane Ice Slide, all new children’s rides in Twinkle Town and the featured addition Starlights: An Electric Symphony. All of which are included in the general admission ticket. While we continue to work to keep pricing affordable and offering a luxury experience in accordance with our brand, we remain grateful for your feedback. We make a great effort to do our best in communicating pricing and specific fees clearly and will keep your comments in mind as we continue to refine our messaging. We would love the chance to speak further with you to learn more details about your experience. Please contact me at Anthony.Dennis@fairmont.com. Kind regards, Anthony Dennis

Had a Disappointing Experience

Catatan Tripadvisor 2.0/5

Monika G Ulasan TripAdvisor tersertifikasi

I wish I had a better review to share, because my family and I were really looking forward to this event. We had so much fun last year that we decided to book a stay to make it extra special, however it was disappointing all-the-way around. We attempted to arrive a little early for our 4 pm check-in and spent a good 2 hours just trying to park. We finally settled on valet parking (which we didn’t want), because another family member drove their own car and self-parked and called and told us not to because the shuttle was running behind and they were still waiting for it after 30 mins. Upon check-in, I waited another 10 mins before asking a bellhop if I was at the right counter for check-in, because there was no one there. He confirmed I was in the right spot and I continued to wait until I was finally checked in and given our room keys and event passes. We were told there would be an event map in the room. After we got to our room, we noticed the building had a funky odor. When our other family member arrived via shuttle he commented that the building smelled like they painted recently. Our bathroom was dirty when we arrived. I took pictures to show that the tile floor had big splotches of a sticky & dirty residue. The carpet was shedding in our room as well, which is also shown in the pics. Our in-room coffee maker wasn’t working correctly either, making about 1/4 of a cup on the largest cup setting. I could probably overlook that if we had a better time at the event but we wasted so much time trying to park and check in that we didn’t get started until almost 7pm. We weren’t provided a map as promised and couldn’t find one at first, so we had to navigate our way around by asking event staff how to find food, which took us several tries. We finally got food at The Lodge and waited 20 mins for my husband to get a cold Bison burger and my 6-year old to get cold Mac n Cheese. My bison chili was warm and delicious, but I felt bad for them. We were too hungry to wait to get warm food, so they just ate the cold food so we could get started on the fun. We never got our hands on a map. By now it’s 8-ish and the 6 year old has to go potty. We found a bathroom with a line a mile long, so we trek back to the room to go to the bathroom. We trek back to the event and find the rides(finally!). Thankfully the guest passes included a fast pass line because that’s the only reason we were able to get on any rides. So for about a thousand dollars, we got to eat cold food, stay in a dirty room and go on five rides before everything shut down. I understand that there’s a certain amount of waiting and inconvenience involved with an event that large, but we really felt like the parking situation was very unorganized and chaotic. A person on foot was even injured by a car waiting for the shuttle. The shortage of restrooms available near the activities made it difficult to enjoy the event as well. For as much as we paid to stay, I feel like everything should have been perfect. My grandparents would always stay at the Princess when they would come visit, and it was always amazing. I wanted to share that same experience with my family and it did not deliver the quality I have come to expect from the Princess. I really wish we could go back and do it over because I feel like they missed out this trip.

Dear Mon2154475, Thank you for staying with us at the Fairmont Scottsdale Princess and for sharing your feedback with us in a review. We genuinely care about your experience and are disappointed to hear you did not feel your room and evening at the event met your expectations. Rest assured, guest satisfaction is our top priority. We would love the chance to speak further with you to learn more details about your experience. Please contact me at Thomas.Overton@fairmont.com. Kind regards, Thomas Overton IV

Business stay mixed with holiday

Catatan Tripadvisor 5.0/5

Keepswim Ulasan TripAdvisor tersertifikasi

Very spacious suite, lovely pool and hot tub. Conference center had all the amenities expected of a 5 star hotel Stayed at the beginning of their‘Christmas at the Princess’ holiday extravaganza, complete with an amusement park, light show coreographed to music and a train ride!

Dear Keepswim, Thank you for visiting us during the most magical time of year! We're thrilled to hear you enjoyed your suite, our pools, our conference centers, and Christmas at the Princess! We would like to thank you for taking the time to leave a five-star review and we hope to welcome you back again soon! Kind regards, Fairmont Scottsdale Princess

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 486 ulasan 8/10 Lokasi
  • 1.485 ulasan 7.2/10 Kamar
  • 1.777 ulasan 8.4/10 Pelayanan
  • 29 ulasan 0.5/10 Internet
  • 929 ulasan 8.2/10 Fasilitas
  • 698 ulasan 7.8/10 Makanan
  • 478 ulasan 7.9/10 Suasana
  • 367 ulasan 6.7/10 Kebersihan

Diberdayakan oleh Trustyou

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.