Fairmont Miramar - Hotel & Bungalows 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 3.8/5 1.294 görüş

Fairmont Miramar - Hotel & Bungalows - Image 1
Fairmont Miramar - Hotel & Bungalows - Image 2
Fairmont Miramar - Hotel & Bungalows - Image 3
Fairmont Miramar - Hotel & Bungalows - Image 4
101 Wilshire Boulevard, 90401 SANTA MONICA, United States

Açıklama

Otel ekstraları

  • Ideal location facing clifftop Palisades Park, above the beach and iconic Santa Monica Pier.

  • Acclaimed farm-to-table bistro and coastal-chic bars with outdoor seating and ocean views.

  • Wellness spa with yoga classes, plus an indoor-outdoor gym, a barber shop and a blow-dry bar.

  • More than a dozen event spaces including two chandelier-lit ballrooms and ocean-facing decks.

Konaklama olanaklarımız

Otelin konumu

Fairmont Miramar - Hotel & Bungalows

101 Wilshire Boulevard
90401 SANTA MONICA
United States

GPS:34.017873, -118.501602

Telefon
Faks +1 310-458-7912

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  3.8/5  1.294 görüş

TripAdvisor Derecesi  4.3/5  4.077 görüş

Great customer service and professionalism

Tripadvisor puanı 5.0/5

Voyage61272475874 TripAdvisor onaylı yorum

Kristijan is incredibly friendly and helpful. I was impressed with his excellent customer service. As I got into the valet, I was confused on where to go and also had problems with opening my trunk. Kristian was more than willing to help me and helped me to navigate where I needed to go. Thank you for providing a positive experience!

A nice comfortable hotel.

Tripadvisor puanı 4.0/5

Wonderlander65 TripAdvisor onaylı yorum

A spacious bedroom - I booked one with a sea view. Nice balcony. The room was well furnished with plenty of space for clothes. Excellent breakfast (at additional cost). Well located for town. Pretty walks on the cliff tops across the road. Pool looked good but weather not warm enough to use. Just a nice hotel.

Underwhelmed

Tripadvisor puanı 3.0/5

661chipc TripAdvisor onaylı yorum

I've stayed here a lot. Beautiful property. Great coffee cafe. Good wifi. The main issue are the rooms and the boom-boom nightclub. There are two buildings, Ocean and Palisades. The Ocean building is 70's style modern. It's fine. However it sits over an admittedly great outdoor club called The Bungalow. This means you will hear loud boom-boom until 2 am. The hotel knows this and doesn't warn you. The Palisades tower is more traditional. The rooms are nice. Some have weird Feng Shui, but they are quiet. The restaurant and bar are good, but could be better for a property with this potential. Overall a nice stay if you don't mind the Palisades tower.

Thank you for taking the time to share your feedback. We truly appreciate your continued loyalty and are glad to hear you enjoy our property. We're also happy to know the Palisades Tower provided a quieter and more comfortable experience for you. That said, we sincerely apologize for the noise disturbances you experienced in the Ocean building. We understand how important a good night’s sleep is, and your comments highlight an area we are actively working to improve. While The Bungalow is a beloved part of our nightlife, we recognize the impact it can have on our guests and are exploring ways to better communicate this and offer solutions in advance. Your input regarding our restaurant and bar is also appreciated. We’re always looking to elevate the guest experience, and your insights help us prioritize where to focus next. We hope to welcome you back soon and would love the opportunity to assist with a room selection that best suits your preferences. Warm regards, Daniel Murphy Guest Experience Manager

Not the best Fairmont property and probably won’t be coming back

Tripadvisor puanı 2.0/5

Discover586601 Couples - TripAdvisor onaylı yorum

I am a huge fan of Fairmont properties and all of them have exceeded even the highest of expectations, however Fairmont Miramar needs help, and quick. The staff and service was absolutely stellar and all of them were genuinely lovely to deal with. They were fast and responsive and attended to all our issues promptly. Now the bad. The grounds had litter, the roof had a lot of broken tiles, emergency electrical access doors were broken into and damaged, there were loose wires hanging from the gutters, there was animal fences in the valleys of the roof, our refrigerator was broken, the exterior trim and siding had extensive rot, and so much more. I was quite shocked because this definitely does not reflect the impeccable attention to the quality of the grounds that Fairmont typically applies to their properties and I can only attribute this to a bad General Manager. In addition to this we were looking forward to spa service only to find out the in house spa shuttered a couple of months ago and every time we attempted on several occasions to get a bike, which they provide, but there was never one available. I am still absolutely committed to Fairmont properties, but this one is definitely at the lower rung.

Thank you for taking the time to share such detailed feedback. As a loyal Fairmont guest, your insights are incredibly valuable to us, and while we're very glad to hear that our staff made a positive impression, we're truly sorry that the overall experience fell short of your expectations, and of the Fairmont standard. Please accept our sincerest apologies for the condition of certain areas of the property and for the maintenance issues you encountered. What you described is not reflective of the high standards we hold ourselves to, and I want to personally assure you that your comments have been shared with our leadership and engineering teams for immediate review and action. Regarding the spa and bike availability, we understand how disappointing that must have been, especially if you were looking forward to those amenities. We recognize we could have communicated more clearly, and we are working to better improve any temporary closures regarding the spa. Your loyalty to Fairmont means the world to us, and while we deeply regret that this particular stay missed the mark, we would love the opportunity to welcome you back in the future and provide the elevated experience you've come to expect from our brand. Warm regards, Daniel Murphy Guest Experience Manager

Home away from Home

Tripadvisor puanı 5.0/5

Cynthia K TripAdvisor onaylı yorum

Due to the Palisades fire, we were unable to go home for 4 months. Our daughters and their families lost their homes. It has been devastating. The Fairmont personnel have been wonderful. The valet service comes us every day. Douglas, Gary, Dennis, Adam, Issac and especially Boris were the friendly helpful face of the Fairmont family. We thank them immensely.

Thank you so much for taking the time to leave us a review of your experience with us. While we understand the hardships that come with going through something as devasted as the Palisades fire we are extremely grateful to hear that we were able to provide you with a comfortable and familial stay. We are especially thankful to hear that the Valet team really took good care of you. We will be sure to share your comments with them. Thank you once again for your very kind words. We hope we you soon. Warm regards, Daniel Murphy Guest Experience Manager

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Yakınlardaki diğer tesislerimiz

Santa Monica şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.