Fairmont Miramar - Hotel & Bungalows 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.8/5 1,294 件のレビュー

Fairmont Miramar - Hotel & Bungalows - Image 1
Fairmont Miramar - Hotel & Bungalows - Image 2
Fairmont Miramar - Hotel & Bungalows - Image 3
Fairmont Miramar - Hotel & Bungalows - Image 4

説明

ホテルのその他の情報

  • Ideal location facing clifftop Palisades Park, above the beach and iconic Santa Monica Pier.

  • Acclaimed farm-to-table bistro and coastal-chic bars with outdoor seating and ocean views.

  • Wellness spa with yoga classes, plus an indoor-outdoor gym, a barber shop and a blow-dry bar.

  • More than a dozen event spaces including two chandelier-lit ballrooms and ocean-facing decks.

当ホテルの客室

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客室 1

ホテル所在地

Fairmont Miramar - Hotel & Bungalows

101 Wilshire Boulevard
90401 SANTA MONICA
United States

GPS:34.017873, -118.501602

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • バー
  • 会議室
  • 全館禁煙

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.8/5  1,294 件のレビュー

トリップアドバイザーの評価  4.3/5  4,077 件のレビュー

Great customer service and professionalism

トリップアドバイザーの評価 5.0/5

Voyage61272475874 トリップアドバイザー認証口コミ

A nice comfortable hotel.

トリップアドバイザーの評価 4.0/5

Wonderlander65 トリップアドバイザー認証口コミ

Underwhelmed

トリップアドバイザーの評価 3.0/5

661chipc トリップアドバイザー認証口コミ

Thank you for taking the time to share your feedback. We truly appreciate your continued loyalty and are glad to hear you enjoy our property. We're also happy to know the Palisades Tower provided a quieter and more comfortable experience for you. That said, we sincerely apologize for the noise disturbances you experienced in the Ocean building. We understand how important a good night’s sleep is, and your comments highlight an area we are actively working to improve. While The Bungalow is a beloved part of our nightlife, we recognize the impact it can have on our guests and are exploring ways to better communicate this and offer solutions in advance. Your input regarding our restaurant and bar is also appreciated. We’re always looking to elevate the guest experience, and your insights help us prioritize where to focus next. We hope to welcome you back soon and would love the opportunity to assist with a room selection that best suits your preferences. Warm regards, Daniel Murphy Guest Experience Manager

Not the best Fairmont property and probably won’t be coming back

トリップアドバイザーの評価 2.0/5

Discover586601 Couples - トリップアドバイザー認証口コミ

Thank you for taking the time to share such detailed feedback. As a loyal Fairmont guest, your insights are incredibly valuable to us, and while we're very glad to hear that our staff made a positive impression, we're truly sorry that the overall experience fell short of your expectations, and of the Fairmont standard. Please accept our sincerest apologies for the condition of certain areas of the property and for the maintenance issues you encountered. What you described is not reflective of the high standards we hold ourselves to, and I want to personally assure you that your comments have been shared with our leadership and engineering teams for immediate review and action. Regarding the spa and bike availability, we understand how disappointing that must have been, especially if you were looking forward to those amenities. We recognize we could have communicated more clearly, and we are working to better improve any temporary closures regarding the spa. Your loyalty to Fairmont means the world to us, and while we deeply regret that this particular stay missed the mark, we would love the opportunity to welcome you back in the future and provide the elevated experience you've come to expect from our brand. Warm regards, Daniel Murphy Guest Experience Manager

Home away from Home

トリップアドバイザーの評価 5.0/5

Cynthia K トリップアドバイザー認証口コミ

Thank you so much for taking the time to leave us a review of your experience with us. While we understand the hardships that come with going through something as devasted as the Palisades fire we are extremely grateful to hear that we were able to provide you with a comfortable and familial stay. We are especially thankful to hear that the Valet team really took good care of you. We will be sure to share your comments with them. Thank you once again for your very kind words. We hope we you soon. Warm regards, Daniel Murphy Guest Experience Manager

との提携 TripAdvisor

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