Fairmont Miramar - Hotel & Bungalows 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.9/5 1,250 件のレビュー

Fairmont Miramar - Hotel & Bungalows - Image 1
Fairmont Miramar - Hotel & Bungalows - Image 2
Fairmont Miramar - Hotel & Bungalows - Image 3
Fairmont Miramar - Hotel & Bungalows - Image 4
101 Wilshire Boulevard, 90401 SANTA MONICA, United States

説明

ホテルのその他の情報

  • Ideal location facing clifftop Palisades Park, above the beach and iconic Santa Monica Pier.

  • Acclaimed farm-to-table bistro and coastal-chic bars with outdoor seating and ocean views.

  • Wellness spa with yoga classes, plus an indoor-outdoor gym, a barber shop and a blow-dry bar.

  • More than a dozen event spaces including two chandelier-lit ballrooms and ocean-facing decks.

当ホテルの客室

ホテル所在地

Fairmont Miramar - Hotel & Bungalows

101 Wilshire Boulevard
90401 SANTA MONICA
United States

GPS:34.017873, -118.501602

電話番号
ファックス +1 310-458-7912

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • バー
  • 会議室
  • 全館禁煙

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.9/5  1,250 件のレビュー

トリップアドバイザーの評価  4.5/5  4,054 件のレビュー

2023エクセレンス認証

Nice hotel.. but the dang club…

トリップアドバイザーの評価 3.0/5

Melanie J トリップアドバイザー認証口コミ

Rooms are nice and clean, the service is top notch. However, like other writers the noise from the bar/restaurant is AWFUL! We were here for business trip and after coming from the east coast and dealing with the time change we were exhausted and ready for bed at 10pm. Despite the ear plugs and sound machines and fan the thumping from the club right outside our room was OBNOXIOUS! It’s unfortunate that this is ruining our hotel experience. The hotel should really consider moving this club as those of us who need to rest are unable to until 2am. I would not come back here for this reason as when I am traveling I enjoy getting a good night sleep.

Great Hotel and Staff

トリップアドバイザーの評価 5.0/5

MC-7 トリップアドバイザー認証口コミ

This was the first time being back in the USA and at this great hotel since COVID hit, downside the area has changed somewhat in the 3rd street promenade with many shops closed etc which was a little disappointing. But, the hotel has remained the shining star it always was. Great job to the staff and Management for maintaining the high standards you always had and are still providing! The Fairmont is always our first or last point of call when in LA, after 10-15 stays at the hotel over the years, you should take pride in the establishment you have and we will always be back for another stay at some point!.

Dear MC-7, Thank you so much for your kind words! We’re thrilled to hear that your experience at the Fairmont Miramar lived up to your expectations, especially after your time away. It’s great to know that our staff and management continue to make a positive impact on your stays. We appreciate your loyalty over the years and understand your feelings about the changes in the area. We hope to welcome you back soon for another memorable visit! Safe travels until then! Warm regards, Daniel Murphy Guest Experience Manager

Not recommended

トリップアドバイザーの評価 1.0/5

124andid ファミリー - トリップアドバイザー認証口コミ

Started already bad at check in, your price isn’t the real price they add an obligatory fee, which would cover stuff that’s normal at Hotels. A reduction at the Independent Restaurants and Spa, 10% but you pay for it. A faster internet Connection which isn’t available. A bike (if available) which is nice but not worth, 50.- per day. Also a Breakfast Package isn’t available you only pay for an Voucher (70.- per day) The plates are over priced with a Coffee for 9.- and pancakes for 22.- The Front Desk wasn’t explaining anything at check in nor the employees at breakfast, it all feels like you are getting scamed into things. There is almost no Water Coming out of the shower. I regulary stay at Accor for Business and Holiday, this was the first bad experience but really bad. At least we could leave without any additional fees and fund another stay at Accor.

Dear 124andid, Thank you for your feedback. We’re sorry to hear that your experience didn’t meet your expectations, particularly with the check-in process and the additional fees. We strive to be transparent about our pricing, and we understand how frustrating it can be when things don’t align with your expectations. We also appreciate your comments regarding the internet connection and the breakfast options. Your input will help us improve our services and ensure that our staff is better equipped to explain charges and packages connected to reservations. All of our dining packages do have limitations, and it is pretty uncommon that breakfast packages have an unlimited value. We're committed to making things right, and we hope you might consider giving us another chance in the future. Thank you again for sharing your thoughts. Please reach out to us directly if you do wish to visit us again in the future. Warm regards, Daniel Murphy Guest Experience Manager

Not a 4-star experience - beware of noise

トリップアドバイザーの評価 2.0/5

BobTraveler10 トリップアドバイザー認証口コミ

Spending my second (and thankfully last) night here on business... regret the choice as this is not really a 4-star hotel. The room is fine, a bit tired, but there's no minibar (just an empty fridge) or snacks available in the room. Room service charged outrageous fees that turned a $67 dollar meal into a $96 charge ($6 delivery charge plus 2% admin fee plus 19.5% "IRD SVC CHARGE" plus cumulative taxes on top of all that... and isn't delivery and service the same?). The worst part was that my "upgraded" room with an ocean view in the Ocean Tower faced the loud restaurant downstairs that, as other reviewers noted, plays loud music until late, well past midnight. Definitely not worth the view as it comes at the cost of a good night's sleep. Going back to the Conrad, thank you.

Dear BobTraveler10, Thank you for sharing your feedback with us. We’re sorry to hear that your experience didn’t meet your expectations, especially regarding the noise and room service charges. Your comments about the room amenities and the noise from the restaurant are particularly valuable, and we’ll be sure to address them with our team. We strive to provide a comfortable and enjoyable stay, and we regret that we fell short during your visit. We appreciate your input, as it helps us improve for future guests. Once again, apologies for the challenges you faced throughout your stay. Warm regards, Daniel Murphy Guest Experience Manager

Great hotel but the noise!

トリップアドバイザーの評価 3.0/5

Jennifer P トリップアドバイザー認証口コミ

The hotel is very nice - lovely lobby and restaurants, very close to great shops, walking, restaurants, beach, and a nice gym if you choose to use it. We were in town for a weekend of beach volleyball tournaments so were out all day. However, we were in the tower in a south facing room overlooking a neighboring restaurant/bar/nightclub right on Ocean Ave. The music started around 5 pm and continued until 2 am - it was so loud and no way to muffle it. Sleep was extremely difficult and fragmented for me - luckily my daughter who had to play volleyball X 2 full days was able to sleep through it once she fell asleep. Unfortunately, I would not stay here again because of it, which is a shame, unless guaranteed a room that is not subject to this noise. Everything else was quite nice.

Dear jenniferpN3801EQ, Thank you for taking the time to share your experience with us. We’re glad to hear you enjoyed the hotel’s amenities and location, but we sincerely apologize for the noise disruption you experienced. We understand how much of a disturbance this can be to both your rest and personal time. Your feedback is invaluable, and we will certainly look into ways to mitigate the noise for our guests. If you decide to stay with us again, please reach out directly, and we’ll do our best to accommodate you in a quieter room. Thank you for your understanding, and we hope to have the opportunity to welcome you back in the future. Warm regards, Daniel Murphy Guest Experience Manager

との提携 TripAdvisor

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Santa Monicaのすべてのホテル

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