Fairmont San Francisco 4 星

客户意见评级 (ALL 评级) 4.3/5 4,089 评论

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Fairmont San Francisco - Image 1
Fairmont San Francisco - Image 2
Fairmont San Francisco - Image 3
Fairmont San Francisco - Image 4
950 Mason Street, 94108 旧金山, 美国

描述

酒店其他优惠

  • One of San Francisco’s most iconic luxury hotels, famed for impeccable, attentive service

  • Located in vibrant Nob Hill, near the Financial District, Chinatown and the Embarcadero

  • Lavishly appointed rooms and suites, most with sweeping views

  • Fine dining at the elegant Laurel Court and Polynesian-fusion cuisine at the Tonga Room

我们的客房

酒店位置

Fairmont San Francisco

950 Mason Street
94108 旧金山
美国

GPS:37.792581, -122.410513

电话
传真 +1 415-772-5013

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  4,089 评论

TripAdvisor 评级  4.2/5  5,311 评论

Very poor experience

Tripadvisor 评级 1.0/5

Lisa S 经 TripAdvisor 认证的评论

Small, dumpy room, Extremely rude front desk agent, would absolutely not stay here considering other choices available in SF.

Disappointing Experience Despite Great Location

Tripadvisor 评级 1.0/5

Zachary H 经 TripAdvisor 认证的评论

The Fairmont is a beautiful, historic property in a great location, but unfortunately it appears poorly managed and past its prime. To start, a few minor issues - my family and I were charged for various food and drinks that arrived well beyond quoted timelines and were sent back due to being in bed, and a promised $300 resort voucher which was never applied to our final bill. Basic amenities expected at a top California hotel were either missing or unnecessarily restricted: no complimentary water in the room (we had to request it nightly), and gym access required either an Accor membership or a costly daily fee due to third-party management. Unbelievable that it would cost money to work out when spending upwards of $8000 Check-in focused heavily on upselling upgrades rather than guest information. We were told an $1000 upgrade charge was a one-time fee, but it was later applied daily, and a “third night free” promotion was not honored. While the building itself is impressive, the rooms and public areas feel tired and in need of refurbishment. Overall, a significant disappointment and not reflective of a five-star experience at this price point. On previous 1 star reviews, the made commitment to fix these issues. Be very cautious when staying here, there are much better options nearby for cheaper and better service. The Fairmont was not willing to do anything to correct the issues we had during our stay.s

Unforgettable Night

Tripadvisor 评级 5.0/5

Saul H 经 TripAdvisor 认证的评论

We had a very pleasant experience, from the moment we checked in we were greeted with a smile and the staff was super friendly, made our experience a great one, the room was clean, comfortable and with a breath taking view, honestly worth every penny. I can't thank the staff enough for making our stay an unforgettable one. See you soon Fairmont!

Great holiday hotel option

Tripadvisor 评级 5.0/5

Priscilla M 经 TripAdvisor 认证的评论

Went over New Years, was child friendly hotel or at least during the holidays. It seemed oriented to families with gingerbread houses and decorations. Beautiful historic hotel, somewhat dated rooms.

Way overpriced for quality and service

Tripadvisor 评级 1.0/5

lupeortiz0528 经 TripAdvisor 认证的评论

This my second time staying at Fairmont and really want to love it however for the cost- the quality of service and features are just flat out poor. The hotel is very dated and old... given the history they can clearly get away with it by passing as "charming or regal" but for the cost you expect at least decent mattresses and pillows. They have outdated plugs... fading carpets, drapery and low quality food. Again, for the price you at least hope for a decent breakfast. No, instead you get a slightly better than free continental quality but much more expensive. In addition the staff is rude when checking you in... they just seem so over their jobs... the wait staff at their overbooked restaurant are also over it and they all clearly just don't care. Next time I will choose a different hotel. ... especially for the price. Not asking for over the top service BUT just be nice and invest in some decent pillows PLEASE

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其他网络用户评价我们的酒店

  • 841 评论 8.7/10 位置
  • 2,148 评论 7/10 房间
  • 2,089 评论 7.6/10 服务
  • 93 评论 5/10 上网
  • 821 评论 7.6/10 氛围
  • 782 评论 7.1/10 设施
  • 571 评论 5.1/10 食物
  • 515 评论 5/10 清洁度

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