Fairmont Le Château Frontenac 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.7/5 7.817 görüş

Fairmont Le Château Frontenac - Image 1
Fairmont Le Château Frontenac - Image 2
Fairmont Le Château Frontenac - Image 3
Fairmont Le Château Frontenac - Image 4

Açıklama

Otel ekstraları

  • Heritage urban resort with views of the St. Lawrence River

  • Sumptuous accommodations in a UNESCO World Heritage Site

  • Wellness area with heated indoor pool, whirlpool, spa and gym

  • Pet-friendly luxury hotel within the walls of Old Québec City

Konaklama olanaklarımız

Otelin konumu

Fairmont Le Château Frontenac

1 rue des Carrières, CITQ No. 040703
G1R 5J5 QUEBEC CITY
Kanada

GPS:46.811864, -71.20626

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.7/5  7.817 görüş

TripAdvisor Derecesi  4.5/5  8.285 görüş

2025 mükemmeliyet sertifikası

Christmas Buffet Dinner

Tripadvisor puanı 3.0/5

Chris D TripAdvisor onaylı yorum

So we had high expectations and this was our main Christmas experience in Canada. The buffet was mediocre at best. No Xmas Ham, very little seafood, roast turkey just ok quality, few Xmas trimmings no pudding, fruit cakes, mince pies. Not worth the price.

Not what I expected

Tripadvisor puanı 4.0/5

Roam50126486237 TripAdvisor onaylı yorum

It’s a nice hotel but the here are some tips for management to remedy. 1. The lobby lounge is dysfunctional with uncomfortable very low seating. They are lower than the side table to place a drink or personal item. 2. For a 5 star hotel them should have an elevated coffee house and not a cheap tacky Starbucks. People and kids slurping in the lobby from paper cups detracts from the ambience and experience you would expect in this hotel. 3. The bathrooms are nice but the rooms decor should be more elevated. It looks dated.

Best in my life

Tripadvisor puanı 5.0/5

harib0ls TripAdvisor onaylı yorum

“I had a wonderful experience during my business trip to Quebec, Canada. The city is incredibly clean and beautifully located on top of the hills—it truly exceeded my expectations. I had no idea it would be so amazing! If I ever get the chance to go back, I will definitely visit again.”

Manage expectations…

Tripadvisor puanı 2.0/5

Elke V TripAdvisor onaylı yorum

Room is really small for a Deluxe room, very little storage, does not correspond to the pictures on the website. No availability in the bar for their own hotel guests even when tables are empty. Completely packed with tourists which are visiting so you need to be aware of the busyness. I did not feel welcome as a guest.

Pretentious, overpriced and disappointing

Tripadvisor puanı 3.0/5

Gabriel H TripAdvisor onaylı yorum

We had stayed at the Frontenac twice before, and remembered it as a wonderful hotel. This most recent visit was different: we had reserved a junior suite, but upon check-in, the front desk offered us a "much nicer suite for a nominally higher price". When led to the "better suite", it turned out to be up in the attic, dark, with a weird space distribution, largely to accommodate the roofline. We declined and were eventually steered to another, nicer suite. Upon check-out, we were informed that the "nominally higher price for the upgrade" was three times the price of our initially reserved junior suite! Talk about deceiving practices! After check-in, we waited about 5 hours until our room was made ready. Our bathroom had a very large bathtub, and it was quite a challenge to get inside (or out), but that was the only shower in the room. The tub floor was slippery, and we had to ask for a mat to reduce the risk of falling. Beyond that, the Frontenac has changed. Service is mediocre at best: we had to be placed on a waiting list to enter the bar, even though half the tables were empty. When we were finally seated, we waited almost 25 minutes before anyone asked us whether we wanted a beverage! The front doorman is curt and rough, at best, rude, at worst. There is not a single cozy corner in the hotel, with groups of tourists invading every nook and cranny on "guided tours". There is not a gift shop for basic travel necessities, and the only place you can get a cup of coffee is at the Starbucks, technically out side the hotel. The Concierge was very helpful and our housekeeper was too. For the rest, re-training might be helpful.

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 2.515 görüş 9.3/10 Konum
  • 3.423 görüş 7/10 Oda
  • 4.334 görüş 8.9/10 Hizmet
  • 73 görüş 3.6/10 Wifi
  • 1.659 görüş 7.8/10 Otel Donanımları
  • 1.518 görüş 8.6/10 Otel Ambiyansı
  • 1.294 görüş 4.5/10 Konfor
  • 814 görüş 4.8/10 Fiyatının Karşılığı

Hizmet sağlayıcı Trustyou