Fairmont Le Château Frontenac 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.7/5 7.456 görüş

En iyi fiyat
garantisi
Fairmont Le Château Frontenac - Image 1
Fairmont Le Château Frontenac - Image 2
Fairmont Le Château Frontenac - Image 3
Fairmont Le Château Frontenac - Image 4
1 rue des Carrières, CITQ No. 040703, G1R 5J5 QUEBEC CITY, Canada

Açıklama

Otel ekstraları

  • Heritage urban resort with views of the St. Lawrence River

  • Sumptuous accommodations in a UNESCO World Heritage Site

  • Wellness area with heated indoor pool, whirlpool, spa and gym

  • Pet-friendly luxury hotel within the walls of Old Québec City

Konaklama olanaklarımız

Otelin konumu

Fairmont Le Château Frontenac

1 rue des Carrières, CITQ No. 040703
G1R 5J5 QUEBEC CITY
Canada

GPS:46.811864, -71.20626

Telefon
Faks +1 418-692-1751

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.7/5  7.456 görüş

TripAdvisor Derecesi  4.5/5  8.142 görüş

2024 mükemmeliyet sertifikası

Be aware of their hotel fees scam !

Tripadvisor puanı 1.0/5

Sa C Aileler - TripAdvisor onaylı yorum

Be aware ! hotel fees scam I stayed at the hotel for my son’s birthday and at the end , the front desk has left a Sour-taste in my mouth . They charged my credit card 250$ and they confirmed that they will refund me 200$ since the valet will be 50$. But when I checked out the front desk told me we will only refund you 165$ and that's because of the hotel fees of 34$. I told her I have already paid that in my reservation she then told me that’s what everybody thinks but we charge them all 34$ at the check out! I also told her when I checked in they confirmed they will refund me 200$ why would you say that if it’s not true? After 30min of arguing with her , with the help of the manager and the proof of my reservation they ended up attempting to refund me 200$ but on top of it all their credit card technology is not up to date so they could only refund me on my debit . Always be aware at the checkout !

Beauty that has stood the test of time, like a fine wine aging gracefully.

Tripadvisor puanı 4.0/5

Agelessfairy TripAdvisor onaylı yorum

Pros : the hotel is in a good location , beautifully hdecorated for the christmass season. Clean and cozy ! Cons : the pool was underwelming . Benjamin and the front desk was great ! The concierge team was not very welcoming tips : if you are going for winter make sure theres enough snow for activities and time your travel when the markets are open

A wonderful stay

Tripadvisor puanı 5.0/5

beckyhY2674PK Couples - TripAdvisor onaylı yorum

Our stay at Chateau Frontenac was perfect. We had a lovely corner room with stunning views of the St. Lawrence River and Old Towne. The service was impeccable. Everyone was so very nice and accommodating. We loved the location to shopping and restaurants. We will be back!

Disappointing Stay. Low Quality.

Tripadvisor puanı 2.0/5

CameronPE TripAdvisor onaylı yorum

My wife was very excited to book this hotel despite it being more expensive than several other comparable options. Our compromise was to stay half the trip here and half the trip at the Auberge Saint-Aintoine. We both agreed that the Auberge Saint Antoine was significantly better (and at half the cost!) in all aspects. The rooms at the Frontenac are cramped, dusty, and outdated. There were furniture markings on the wall and the bed was an average spring mattress. Service was okay, hovering on average. So, very disappointing to pay 5-star price for essentially a common Hyatt or Hilton stay.

Dear M/M Cameron, May you accept our most sincere apologies. Thank you for sharing your candid feedback and thoughtful suggestions. We truly value hearing from our guests, as it helps us to continuously improve our offerings and service. We appreciate your insights and hope to have the opportunity to welcome you back in the future, where we aim to make your stay as comfortable and enjoyable as possible. Warmest regards, Kim Lareau Front office assistant manager

A Real Life Fairytale

Tripadvisor puanı 5.0/5

JARMoreno TripAdvisor onaylı yorum

Le Château Frontenac was something I had heard about and was curious to see, in addition to wanting to go to the Christmas Markets in Quebec. I thought it was a once in a lifetime experience so decided to book my stay there. It was a true fairytale trip. The Château is absolutely stunning; the staff is charming, always helpful and courteous, and; the location is perfect. In addition, there are many amenities at the hotel, such as guided tours, a pool, spa and salon. As if that isn’t enough, the restaurants have amazing food at reasonable prices for such a lovely venue, some with beautiful views. As I left, my thoughts were visions of a perfect Christmas, and despite the fact that I had only planned a one time trip, I would easily come back again.

Dear guest, We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, and we are delighted to know how much you appreciated your stay. We will share your comments with our team, as we are sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your latest experience, and we hope to welcome you again soon! Kindest regards, Kim Lareau Front office assistant manager

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Hizmet sağlayıcı Trustyou

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.