Fairmont Le Château Frontenac bintang 5

Catatan tamu Avis (Peringkat ALL) 4.7/5 7.729 ulasan

Jaminan Harga
Terbaik
Fairmont Le Château Frontenac - Image 1
Fairmont Le Château Frontenac - Image 2
Fairmont Le Château Frontenac - Image 3
Fairmont Le Château Frontenac - Image 4
1 rue des Carrières, CITQ No. 040703, G1R 5J5 QUEBEC, Kanada

Deskripsi

Keistimewaan hotel

  • Heritage urban resort with views of the St. Lawrence River

  • Sumptuous accommodations in a UNESCO World Heritage Site

  • Wellness area with heated indoor pool, whirlpool, spa and gym

  • Pet-friendly luxury hotel within the walls of Old Québec City

Akomodasi kami

Lokasi hotel

Fairmont Le Château Frontenac

1 rue des Carrières, CITQ No. 040703
G1R 5J5 QUEBEC
Kanada

GPS:46.811864, -71.20626

Telepon
Fax +1 418-692-1751

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

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Cari tahu selengkapnya

Peringkat ALL  4.7/5  7.729 ulasan

Peringkat TripAdvisor  4.5/5  8.270 ulasan

Sertifikat keunggulan 2025

Disappointing and overpriced

Catatan Tripadvisor 2.0/5

Sightsee149353 Ulasan TripAdvisor tersertifikasi

We had breakfast at the chateau, it was overpriced with a disappointing variety on offer which was not replenished sufficiently to cope with the demand

Very poor value

Catatan Tripadvisor 1.0/5

Martin P Ulasan TripAdvisor tersertifikasi

We paid nearly £500 for a one night stay in this hotel. We booked a room with a Queen bed. We had a long queue to check in and our room was dark and dingy. It had three windows but the widows looked out onto very near walls on all three aspects. We tried to find a place in the hotel where we could get a view of the river. We couldn't see the river from the swimming pool and when we tried to go to see the view from the bar (at about 11 am) we were told it was closed and didn't open till 2 pm, after our checkout. Apart from dining in a very expensive restaurant we couldn't find anywhere in the hotel where we could see the view. We had to queue up for a very long time to check out so that we could say we didn't use the mini bar because we lifted up a bottle of wine left out in our room and then put it back down. This triggered a sensor. When we visited reception when it wasn’t busy to explain what happened, we were unhelpfully told we would have to attend the reception again the next morning at checkout (instead of just dropping off the keys) or we would be charged for the bottle. This involved waiting in lengthy queue. We had to wait a long time for our luggage to be brought from our room and while waiting we perched on a deep window sill. We moved when were told by staff that we could not sit there (which was humiliating) and then two other guests came along and sat down in exactly the same place but they were not asked to move

It's THE place to stay in QC, but don't expect too much

Catatan Tripadvisor 4.0/5

Seattle98101 Ulasan TripAdvisor tersertifikasi

This is an absolutely iconic property in a prime location, so I’m glad we stayed here for our first visit to Quebec City. However, it is old, it is HUGE and the sheer number of guests, plus all the guided tours and visitors who come to see it, strains the capacity of the staff and the public spaces. Some of this is mitigated by staying in the Fairmont Gold VIP section, which has its own check-in desk on the 14th floor and offers a bit more personalized attention and amenities like the lounge. Coming from Montreal where we had a stellar experience at the Ritz-Carlton, I had to adjust my expectations here – it is not the same caliber of luxury hotel. Once I got past that, we did enjoy our stay. The hotel is old, and it shows. We had a river view room, but that was hard to appreciate through the one small window. The bathroom is really TINY. Beyond the inherent physical limitations of the historic building, there are missed opportunities to make the room more comfortable and functional. Things which made a negative first impression: • Extra hangers and pillows were promised to be in the room when we checked in, per the pre-arrival communications. They were not. Don’t offer a service if you can’t follow through; I would not have been annoyed if they hadn’t asked me in advance and set an expectation. • One robe provided for two people, had to request a second. • Bedside tables – one was decent, with a drawer (and a second drawer fully occupied by the safe). The other was stupid nesting tables, with no storage space at all. • No USB or convenient bedside outlets. (Most older hotels solve this with bedside tables and/or lamps that have outlets.) • Minimal drawer space; I found out by accident that they do have small 3-drawer chests that they can bring to your room, which was great. • There is a huge piece of furniture which could provide adequate drawer space and usable refrigerator space, but instead it is primarily a vending machine which we were warned would charge us if we lifted or moved anything. Even the top had bottles of wine and water on electric pads, so we didn’t dare move them out of the way. This kind of cheesy money grab detracts from any sense of “luxury.” • WiFi would not connect. It is a new system and they are having issues. Staff had to enter each of our device numbers into the system so it would connect. The Gold lounge is a definite plus, making our stay much more enjoyable. We were able to avoid the long lines downstairs for check-in and check-out, and everything in between. They have a nice "continental" breakfast buffet (really more of a full breakfast, with a different egg dish each morning, bacon, sausage and potatoes, yogurt, fresh fruit, etc. in addition to juice and delicious pastries). So much easier than having to wait in line downstairs. There are light snacks available throughout the day, a 5pm happy hour spread, and dessert bites at 8pm. Most of the time, it wasn't too crowded, but it can fill up at the peak of breakfast service and at 5pm. The staff is very helpful, friendly and professional, though sometimes a bit overwhelmed by the volume. The main lobby is a zoo, with long lines at the front desk. There’s a Starbucks on the Terrace level, also busy. We did book a reservation for afternoon tea, which was lovely. We did not eat any other meals in the hotel restaurants nor try to get into the bar. When we called to have our car brought up, the valet always was prompt and had it waiting by the time we got downstairs. And the location can't be beat, I loved being able to walk out the door and be in the heart of everything we came to see, with gorgeous views.

HIGHLY OVERATED

Catatan Tripadvisor 2.0/5

Donna L Ulasan TripAdvisor tersertifikasi

Highly overated, expensive, not friendly, would I come back no thank you! Not even a complimentary bottle of water! wow

Luxurious historic hotel with good staff

Catatan Tripadvisor 5.0/5

Baylovers Ulasan TripAdvisor tersertifikasi

We stayed here for four amazing nights and enjoyed every moment. The staff were friendly and helpful throughout our stay. The room was comfortable and gave us a great view over Quebec City. The location is fantastic and close to other restaurants, attractions, shops and historic sites

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 2.494 ulasan 9.3/10 Lokasi
  • 3.372 ulasan 7/10 Kamar
  • 4.237 ulasan 8.9/10 Pelayanan
  • 73 ulasan 3.8/10 Internet
  • 1.644 ulasan 7.9/10 Fasilitas
  • 1.533 ulasan 8.6/10 Suasana
  • 1.296 ulasan 4.5/10 Kenyamanan
  • 795 ulasan 4.8/10 Kesepadanan nilai

Diberdayakan oleh Trustyou

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.