Fairmont Le Château Frontenac bintang 5

Catatan tamu Avis (Peringkat ALL) 4.7/5 7.467 ulasan

Fairmont Le Château Frontenac - Image 1
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Deskripsi

Keistimewaan hotel

  • Heritage urban resort with views of the St. Lawrence River

  • Sumptuous accommodations in a UNESCO World Heritage Site

  • Wellness area with heated indoor pool, whirlpool, spa and gym

  • Pet-friendly luxury hotel within the walls of Old Québec City

Akomodasi kami

Lokasi hotel

Fairmont Le Château Frontenac

1 rue des Carrières, CITQ No. 040703
G1R 5J5 QUEBEC
Kanada

GPS:46.811864, -71.20626

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.7/5  7.467 ulasan

Peringkat TripAdvisor  4.5/5  8.142 ulasan

Sertifikat keunggulan 2024

Be aware of their hotel fees scam !

Catatan Tripadvisor 1.0/5

Sa C Keluarga - Ulasan TripAdvisor tersertifikasi

Be aware ! hotel fees scam I stayed at the hotel for my son’s birthday and at the end , the front desk has left a Sour-taste in my mouth . They charged my credit card 250$ and they confirmed that they will refund me 200$ since the valet will be 50$. But when I checked out the front desk told me we will only refund you 165$ and that's because of the hotel fees of 34$. I told her I have already paid that in my reservation she then told me that’s what everybody thinks but we charge them all 34$ at the check out! I also told her when I checked in they confirmed they will refund me 200$ why would you say that if it’s not true? After 30min of arguing with her , with the help of the manager and the proof of my reservation they ended up attempting to refund me 200$ but on top of it all their credit card technology is not up to date so they could only refund me on my debit . Always be aware at the checkout !

Beauty that has stood the test of time, like a fine wine aging gracefully.

Catatan Tripadvisor 4.0/5

Agelessfairy Ulasan TripAdvisor tersertifikasi

Pros : the hotel is in a good location , beautifully hdecorated for the christmass season. Clean and cozy ! Cons : the pool was underwelming . Benjamin and the front desk was great ! The concierge team was not very welcoming tips : if you are going for winter make sure theres enough snow for activities and time your travel when the markets are open

A wonderful stay

Catatan Tripadvisor 5.0/5

beckyhY2674PK Couples - Ulasan TripAdvisor tersertifikasi

Our stay at Chateau Frontenac was perfect. We had a lovely corner room with stunning views of the St. Lawrence River and Old Towne. The service was impeccable. Everyone was so very nice and accommodating. We loved the location to shopping and restaurants. We will be back!

Disappointing Stay. Low Quality.

Catatan Tripadvisor 2.0/5

CameronPE Ulasan TripAdvisor tersertifikasi

My wife was very excited to book this hotel despite it being more expensive than several other comparable options. Our compromise was to stay half the trip here and half the trip at the Auberge Saint-Aintoine. We both agreed that the Auberge Saint Antoine was significantly better (and at half the cost!) in all aspects. The rooms at the Frontenac are cramped, dusty, and outdated. There were furniture markings on the wall and the bed was an average spring mattress. Service was okay, hovering on average. So, very disappointing to pay 5-star price for essentially a common Hyatt or Hilton stay.

Dear M/M Cameron, May you accept our most sincere apologies. Thank you for sharing your candid feedback and thoughtful suggestions. We truly value hearing from our guests, as it helps us to continuously improve our offerings and service. We appreciate your insights and hope to have the opportunity to welcome you back in the future, where we aim to make your stay as comfortable and enjoyable as possible. Warmest regards, Kim Lareau Front office assistant manager

A Real Life Fairytale

Catatan Tripadvisor 5.0/5

JARMoreno Ulasan TripAdvisor tersertifikasi

Le Château Frontenac was something I had heard about and was curious to see, in addition to wanting to go to the Christmas Markets in Quebec. I thought it was a once in a lifetime experience so decided to book my stay there. It was a true fairytale trip. The Château is absolutely stunning; the staff is charming, always helpful and courteous, and; the location is perfect. In addition, there are many amenities at the hotel, such as guided tours, a pool, spa and salon. As if that isn’t enough, the restaurants have amazing food at reasonable prices for such a lovely venue, some with beautiful views. As I left, my thoughts were visions of a perfect Christmas, and despite the fact that I had only planned a one time trip, I would easily come back again.

Dear guest, We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, and we are delighted to know how much you appreciated your stay. We will share your comments with our team, as we are sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your latest experience, and we hope to welcome you again soon! Kindest regards, Kim Lareau Front office assistant manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 2.452 ulasan 9.2/10 Lokasi
  • 3.272 ulasan 7.2/10 Kamar
  • 4.156 ulasan 8.9/10 Pelayanan
  • 72 ulasan 4.4/10 Internet
  • 1.577 ulasan 7.8/10 Fasilitas
  • 1.460 ulasan 8.7/10 Suasana
  • 1.246 ulasan 7.7/10 Makanan
  • 1.240 ulasan 4.6/10 Kenyamanan

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