Fairmont Château Laurier 4 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 5 820

Gwarancja
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Fairmont Château Laurier - Image 1
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Fairmont Château Laurier - Image 4
1 Rideau Street, K1N8S7 OTTAWA, Kanada

Opis

O hotelu

  • Prime city center location, with ByWard Market and the National Gallery on your doorstep

  • State-of-the-art health club and heated indoor pool

  • Afternoon Tea at Zoe’s: Ottawa’s favorite gathering place

  • Pet friendly: your four-legged friend will be treated like royalty too!

Nasze pokoje

Lokalizacja hotelu

Fairmont Château Laurier

1 Rideau Street
K1N8S7 OTTAWA
Kanada

Pozycja GPS:45.425153, -75.69451

Telefon
Faks +1 613-562-7030

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.3/5  Liczba opinii: 5 820

Ocena TripAdvisor  4.1/5  Liczba opinii: 4 803

Lovely pool, convenient location, unique rooms, but overall disappointing

Ocena na stronie TripAdvisor 3.0/5

Angela H Opinia zatwierdzona w TripAdvisor

The location is central to parliament, the National Arts Centre, the canal, Byward Market, the Rideau/Rogers Centres. We were there for business meeting and the food served at the meetings was fresh and tasty. While the housekeeping and food staff were responsive, the wonderful customer service that was a hallmark of Fairmont hotels has diminished. I found a quarter and a bottle cap on the floor in my room. The individual who checked me in left me in a pre-assigned room in the east wing on the street despite my letting him know I had issues with noise. Good thing I travel with a sleep mask as the blinds did not block out the light from a street lamp just outside the room. I asked at the front desk if the issue with the blind could be addressed. It was not, and there was no follow up then or since despite mentioning it again at checkout with a request to be contacted by email. My room, despite the blind, was attractive and comfortable but the desk chair was cracked. I appreciate the Fairmont touch of a proper kettle in the room, with quality tea. There is also a coffee maker that apparently makes good coffee. The fitness centre is crowded with plenty of equipment, but strangely is carpeted and that needs to be replaced. The pool is 18M and a pleasant temperature for lane swim. In general, the hotel is in need of a refresh. Based on the room rate versus some of the competition I would not choose to stay here.

Not worth the hype!!

Ocena na stronie TripAdvisor 3.0/5

Danielle J Opinia zatwierdzona w TripAdvisor

We spent 2 nights for New Year’s Eve there!! It is not worth the hype at all!! Pros: -Christmas decoration -Location -Taste and quality of food Cons: -You pay $70/day for Valet parking to only find out your car will get parked outside -Tried to order room service at 5pm and was told they ran out of pizza! Not a Fairmont response you would expect -Room is outdated and small. Furniture is worn out. Mattress is uncomfortable and lumpy -We were constantly freezing in the room and public areas -We wanted to go to the indoor pool but the water was too cold For the price you are paying stay somewhere else like the Westin across the street You can always just visit the hotel inside and no need to stay there.

Thank you for taking the time to share your feedback with us. Rest assured that we take your comments to heart. We look forward to welcoming you back one day soon. Sincerely, Fairmont Château Laurier

Indulge yourself

Ocena na stronie TripAdvisor 4.0/5

Antinmelb Opinia zatwierdzona w TripAdvisor

Excelent location, old world charm, rooms spacious comfortable and clean, exceptional staff, all friendly and wanting to help. Large wide corridoors and surprisingly quiet

We are delighted that your stay in Ottawa's 'castle' was a memorable one! We look forward to welcoming you back one day soon. Sincerely, Fairmont Château Laurier

Disappointed

Ocena na stronie TripAdvisor 2.0/5

kayemglee Opinia zatwierdzona w TripAdvisor

We stayed 2 nights for a wedding. We experienced long waits for service and especially valet parking. The overall customer service experience was poor, given the cost and reputation of this hotel.

Thank you for taking the time to share your feedback with us. Rest assured that we take your comments to heart. We look forward to welcoming you back one day soon. Sincerely, Fairmont Château Laurier

A Wonderful Experience

Ocena na stronie TripAdvisor 5.0/5

travelbugcheri Opinia zatwierdzona w TripAdvisor

Travelled for a midweek getaway. We upgraded to the Gold floor (4th) which was totally worth it. The view from the room was great, there was a nice lounge area with complimentary breakfast snacks, games and decent coffee. Attentive staff, always asking if we needed anything. The room was large, beds comfy, the linen was top notch. Very little outside noise heard from inside the room. We could walk to everything we wanted to see. Valet parking was quick both in and out. We enjoyed afternoon tea.

We promise to make special happen and it is always nice to hear when we have been successful. We look forward to welcoming you back one day soon. Sincerely, Fairmont Château Laurier

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 997 Liczba opinii 8.3/10 Lokalizacja
  • 3 303 Liczba opinii 5.9/10 Pokój
  • 3 363 Liczba opinii 8/10 Obsługa
  • 77 Liczba opinii 4.3/10 Internet
  • 1 338 Liczba opinii 7.2/10 Klimat
  • 1 251 Liczba opinii 5/10 Komfort
  • 1 247 Liczba opinii 7/10 Udogodnienia
  • 878 Liczba opinii 5.1/10 Czystość

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