Fairmont Le Château Montebello 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 2 653

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Fairmont Le Château Montebello - Image 1
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Fairmont Le Château Montebello - Image 3
Fairmont Le Château Montebello - Image 4
392 Notre Dame, J0V 1L0 MONTEBELLO, Canada

Opis

O hotelu

Establishment no. 528485 Beautiful surroundings and year-round activities offer our guests countless possibilities of adventures, including golf, kayaking, cross-country skiing, dogsledding, curling, as well as a luxurious spa.

Nasze pokoje

Lokalizacja hotelu

Fairmont Le Château Montebello

392 Notre Dame
J0V 1L0 MONTEBELLO
Canada

Pozycja GPS:45.649998, -74.949409

Telefon
Faks +1 819-423-1133

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 2 653

Ocena TripAdvisor  4.0/5  Liczba opinii: 3 222

Not worth the price!

Ocena na stronie TripAdvisor 2.0/5

Julie C Opinia zatwierdzona w TripAdvisor

I attended a wedding on December 6, 2024 and stayed for one night at the Chateau. I was a little shocked at the sticker price of the room and the drinks and found the stay to be just ok. The room was clean and so was the washroom but definitely over priced.

Dear 931juliec, Thank you for taking the time to share your experience following your stay at Fairmont Le Château Montebello. We are sorry to hear that certain aspects of your visit did not fully meet your expectations. We understand that value for money is an essential aspect for our guests, and we appreciate your feedback on this matter. We continuously strive to deliver services and experiences that meet our guests’ expectations. Your comments will be shared with our teams to help us improve our offerings. We still hope to have the opportunity to welcome you again and provide you with an experience that truly reflects the standards of our establishment. Sincerely,

poor quality visit

Ocena na stronie TripAdvisor 2.0/5

Jam54321 Friends getaway - Opinia zatwierdzona w TripAdvisor

On arrival checkin - we went to our rooms to hopefully hurry down to the poor to enjoy the swim and sauna and whirlpool and when we got to the two rooms there was only one robe for the two rooms with 4 people. We had to call down to get the other three robes and it literally took a least 30 mins or more to get someone to bring us the missing robes. We actually even went to the front desk to ask if we can just pick it up ourselves but was told no - someone will bring it to you - yes they did but made us very late and very little time left to enjoy the recreation time before our dinner reservations for 7 pm. The food at the dining room has been below par for the last 3-4 years or so. I do not know if it is change of staff or what. But very much not work the price we paid for the quality of the food. This also goes for the breakfast buffet in the morning. Very disappointed. Also being allcor member - when we got to our rooms - the two rooms had only one little chocolate box with two small chocolates to be shared for 4 adults??? Also the drinks as allcor member was one room with two small bottles of apple juice and one room with one small bottle of bottle juice and one small bottle of mineral water

Thank you for sharing your detailed feedback regarding your recent stay at Fairmont Le Château Montebello. We sincerely regret to learn that several aspects of your visit did not meet your expectations and our usual standards. Please accept our heartfelt apologies for the inconvenience caused. The delay in delivering the additional robes and the resulting impact on your recreation time is certainly not reflective of the efficient service we strive to provide. We are addressing this matter with our team to ensure such delays do not occur in the future. We also appreciate your candid comments about the dining experience. Your feedback regarding the quality of the meals and breakfast buffet is invaluable, and we will share it with our culinary team as we work toward improvements. Regarding the All Accor membership benefits, we are sorry to hear that the in-room amenities were insufficient for your party. This oversight is not in line with the thoughtful recognition we aim to provide our valued members. We will revisit our processes to ensure a more consistent and satisfying experience in the future. Your comments help us to continually improve, and we are committed to regaining your trust. Should you decide to visit us again, we would love the opportunity to make your experience truly reflective of the high standards associated with Fairmont. Please do not hesitate to reach out to us directly for any assistance in planning a future stay. Thank you once again for your feedback, and we hope to welcome you back for a much-improved experience. Warm regards, Grégoire

Chateau Montebello August Long 2024

Ocena na stronie TripAdvisor 4.0/5

RCBubbles Rodziny - Opinia zatwierdzona w TripAdvisor

My family of four and a friend & his son joined us to stay at Fairmont Le Chateau Montebello for August long weekend 2024. We selected a (recently renovated) Deluxe Luxury King room. We self parked and there was plenty of space. The resort is clean and the grounds are well kept. Our room was not ready when we arrived so we changed in our friend's room and went straight to the Friday afternoon pool party. There was a DJ, it was fun. Over the course of the weekend, we enjoyed swimming @ the indoor and outdoor pools, playing tennis outdoors and playing mini-putt/golf. The kids liked playing at the outdoor playground. The kids club could use some renovations and we found it was geared towards babies/toddlers. We did not have lunch or dinner at the Fairmont, but we did have breakfast and drinks. Both were good. Unfortunately the A/C in our room did not work. The first solution was a big, loud industrial fan. We tried that and waited for the room to cool down. It did not. The second solution was to change rooms. So, we packed up and changed rooms. That solution worked even though it was a bit inconvenient to move. The staff was friendly communicating in both English and French. The bartenders were excellent, both inside the Chateau and by the pool. Overall, our stay was positive. The kids had a good time.

Thank you for taking the time to share such detailed feedback about your stay at Fairmont Le Château Montebello. We are delighted that you chose to spend your August long weekend with us and that your family and friends enjoyed the resort’s amenities and activities. Your compliments are truly appreciated and will be shared with our team. However, I am sorry to learn about the inconvenience caused by the malfunctioning air conditioning in your room. While I am glad the issue was ultimately resolved with a room change, I understand how moving rooms during your stay can be disruptive. Please know that your feedback about this issue, as well as the need for renovations in the kids club, has been shared with the appropriate teams as we continually strive to enhance our guest experience. It’s also great to know that you enjoyed breakfast and drinks with us and that the activities like swimming, tennis, and mini-putt were highlights of your stay. Thank you once again for your thoughtful feedback. We are thrilled that, overall, your stay was positive and that the children had a good time. We hope to welcome you back in the future to create even more memorable moments for your family. Warm regards, Grégoire

Great food and wine

Ocena na stronie TripAdvisor 5.0/5

smbannon Opinia zatwierdzona w TripAdvisor

Wonderful food and wine evening at the annual Harvest Festival. Room and breakfast package made it an enjoysble and affordable overnight outing with friends. Swim in the indoor pool is a special treat at Chateau Montebello not to be missed.

Thank you for your lovely feedback! We’re thrilled to hear that you enjoyed the Harvest Festival, along with the food, wine, and your room and breakfast package. It’s great to know that your getaway with friends was both enjoyable and memorable. We couldn’t agree more—the indoor pool is truly a special treat here at Fairmont Le Château Montebello, and we’re delighted you made the most of it. We hope to welcome you back soon for another delightful stay! Warm regards, Grégoire

Majestic Grand Lodge takes you back in time

Ocena na stronie TripAdvisor 5.0/5

Warren L Opinia zatwierdzona w TripAdvisor

Staff were very friendly and courteous, While i usually hate feather pillows - these were nice.. Food was excellent (2 breakfast, 2 group suppers) Grounds were very pleasant for easy walk / hike. The central fireplace was most impressive !

Dear Warren_in_Canada, Thank you for your wonderful review! We’re delighted to hear that your experience at Fairmont Le Château Montebello transported you back in time with its grand lodge charm. It’s fantastic to know that you enjoyed the comfort of our feather pillows, the excellent meals, and the peaceful grounds perfect for a leisurely walk or hike. Thank you once again for your kind words, and we hope to welcome you back for another memorable stay. Warm regards,

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 443 Liczba opinii 8.8/10 Lokalizacja
  • 885 Liczba opinii 5.4/10 Pokój
  • 1 142 Liczba opinii 8.4/10 Obsługa
  • 13 Liczba opinii 4.4/10 Internet
  • 774 Liczba opinii 6/10 Jedzenie
  • 664 Liczba opinii 8/10 Udogodnienia
  • 594 Liczba opinii 7.8/10 Klimat
  • 327 Liczba opinii 3.3/10 Komfort

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Montebello - wszystkie nasze hotele

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.