Fairmont Château Laurier 4성

고객 평점 (ALL 평가) 4.3/5 5,539 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Fairmont Château Laurier - Image 1
Fairmont Château Laurier - Image 2
Fairmont Château Laurier - Image 3
Fairmont Château Laurier - Image 4
1 Rideau Street, K1N8S7 OTTAWA, Canada

호텔설명

호텔 추가 정보

  • Prime city center location, with ByWard Market and the National Gallery on your doorstep

  • State-of-the-art health club and heated indoor pool

  • Afternoon Tea at Zoe’s: Ottawa’s favorite gathering place

  • Pet friendly: your four-legged friend will be treated like royalty too!

숙박

호텔 위치

Fairmont Château Laurier

1 Rideau Street
K1N8S7 OTTAWA
Canada

GPS:45.425153, -75.69451

전화
팩스 +1 613-562-7030

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  5,539 리뷰

TripAdvisor 평가  4.0/5  4,726 리뷰

Great hotel great location

트립어드바이저 평점 5.0/5

Paul M Couples - TripAdvisor 인증 리뷰

This hotel is on a Great location… beautiful views!!! Also once again, Alexandre was amazing and so professional at check in.!!!! All staff were great during the stay, Claude is fantastic and always accommodating!!!! My go to hotel in Ottawa !!!

We are delighted that your stay in Ottawa's 'castle' was a memorable one! We look forward to welcoming you back one day soon. Sincerely, Patrick Vincelette Director of Rooms

Check your bill!!!

트립어드바이저 평점 2.0/5

jason_riley TripAdvisor 인증 리뷰

We pre-paid for our room and spent only $37.12 at the hotel restaurant so imagine our shock to get a final invoice via email with a charge of $218.85!! It took over 3 hours to get a human on the phone to fix the invoice and refund the difference. This once grand hotel's best days are clearly behind it and it is noticeably understaffed (and the young woman gate-keeping Wilfrid's on the night we were there clearly hates her job). The hotel no longer screams "luxury" but the location is appealing.

Thank you for taking the time to share your feedback with us. We look forward to welcoming you back one day soon. Sincerely, Patrick Vincelette Director of Rooms

Review

트립어드바이저 평점 4.0/5

Shirin D TripAdvisor 인증 리뷰

The location was excellent, and I appreciated the clean restrooms and comfortable bed. However, I found the changing area at the health club to be quite disappointing. It was below basement level, very cramped, and the shower floor had a plastic mat that likely harbored mold underneath. This aspect definitely needs improvement.

We promise to turn moments into special memories and it is always nice to hear when we have been successful. We also appreciate your thoughtful observations. We look forward to welcoming you back one day soon. Sincerely, Patrick Vincelette Director of Rooms

Excellent hotel- just don’t valet your car

트립어드바이저 평점 3.0/5

Shane N TripAdvisor 인증 리뷰

Our stay was excellent… for the most part. From the front desk to the room quality, The pool, The breakfast, Location….. Until checkout. Requesting our car from valet was ridiculous. We had to sit and wait for an hour in the lobby. This is not what you would expect from a five star hotel.

Thank you for taking the time to share your feedback with us. Rest assured that we take your comments to heart. We look forward to welcoming you back one day soon. Sincerely, Patrick Vincelette Director of Rooms

Too expensive literally a shell of its former glory.

트립어드바이저 평점 2.0/5

Ian D TripAdvisor 인증 리뷰

It needs a maintenance budget. Poor value for money. Staff much more concerned about their phones than the customers. The staff should be trained. I am older so they ignored me. Stay at best western plus. Lovely architectural building but internally does not work. Used the pool the change rooms could not have been more sparse. I do not think they have ever been updated.

We sincerely regret the disappointing experience during your stay with us. Rest assured that your experience is certainly not typical of our usual high level of service. We hope you give us another chance, by returning one day. We are confident that you will not be disappointed. Sincerely, Patrick Vincelette Director of Rooms

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,498 리뷰 8.5/10 위치
  • 2,471 리뷰 5.7/10 객실
  • 2,594 리뷰 7.9/10 서비스
  • 54 리뷰 5.2/10 인터넷 가격
  • 951 리뷰 4.7/10 안락함
  • 941 리뷰 7.4/10 분위기
  • 929 리뷰 7.1/10 편의 시설
  • 674 리뷰 4.2/10 청결도

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해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.