Fairmont Château Laurier 4성

고객 평점 (ALL 평가) 4.3/5 5,490 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Fairmont Château Laurier - Image 1
Fairmont Château Laurier - Image 2
Fairmont Château Laurier - Image 3
Fairmont Château Laurier - Image 4
1 Rideau Street, K1N8S7 OTTAWA, Canada

호텔설명

호텔 추가 정보

  • Prime city center location, with ByWard Market and the National Gallery on your doorstep

  • State-of-the-art health club and heated indoor pool

  • Afternoon Tea at Zoe’s: Ottawa’s favorite gathering place

  • Pet friendly: your four-legged friend will be treated like royalty too!

숙박

호텔 위치

Fairmont Château Laurier

1 Rideau Street
K1N8S7 OTTAWA
Canada

GPS:45.425153, -75.69451

전화
팩스 +1 613-562-7030

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  5,490 리뷰

TripAdvisor 평가  4.0/5  4,716 리뷰

Failing at the basics

트립어드바이저 평점 1.0/5

Michelle B TripAdvisor 인증 리뷰

This is my third problematic stay at this property in a row, which I had to book through a 3rd party because their website was down. On arrival, we started with a 40+ minute wait in line for the valet. Next a 25 min wait at the check in due with only 1 or 2 staff checking in. Every guest I overheard was incensed long before they even got to the front of the line to speak to the front desk, but this was aggravated by the clearly inadequate training that the front desk staff had in problem-solving. The staff are all polite and attentive. However, the property is just not getting the basics right and a polite, elegant setting doesn't make up for it. There excellent nearby properties at this price point and it just doesn't make sense to endure the consistent disorganization.

We sincerely regret the disappointing experience during your stay with us. Rest assured that your experience is certainly not typical of our usual high level of service. We hope you give us another chance, by returning one day. We are confident that you will not be disappointed. Sincerely, Patrick Vincelette Director of Rooms

Great experience

트립어드바이저 평점 5.0/5

Rozan H TripAdvisor 인증 리뷰

Friendly and professional front desk staff (Julian and Xavier). I wanted to fill out the employee feedback slip but sorry got busy. Please consider this as a nomination for both of them. The room was spacious and comfortable. Overall, great experience.

We are delighted that your stay in Ottawa's 'castle' was a memorable one! We look forward to welcoming you back one day soon. Sincerely, Patrick Vincelette Director of Rooms

" One of the best experience"

트립어드바이저 평점 5.0/5

Aneri P TripAdvisor 인증 리뷰

I fell in love with our stay. It was one of the most amazing experiences I have ever had!! The view of the Rideau Canal and Parliament was excellent! I would wholeheartedly recommend to my friends and family. The staff is also very welcoming!!!

We are delighted that you enjoyed your visit to Ottawa's castle. We look forward to welcoming you back one day soon. Sincerely, Patrick Vincelette Director of Rooms

Excellent hotel stay spoiled by a bad breakfast experience

트립어드바이저 평점 3.0/5

joachimc443 비즈니스 - TripAdvisor 인증 리뷰

Stayed for one night and was upgraded to a larger Deluxe room proactively. Bed was super comfortable, but it was the first Fairmont I have been to recently where Chromecast was not enabled. So technology maybe a little dated. Washroom was nicely renovated but small. Overall, a pleasant stay. Unfortunately the restaurant was a let down and there is no lobby bar as the hotel is under renovations. Dinner at Wilfreds was wonderful and I had great service for dinner, bit breakfast was a totally different story. Waited 10 minutes for coffee order, then it wasn't refilled without me asking and everyone else had a carafe on their tables, but I was not given one. The server also disappeared for a good 20 minutes while I waited to get my bill, and had to ask another server to get the bill for me. Breakfast service left a lot to be desired and fortunately I was not in any hurry.

Thank you for sharing your valuable feedback with us. Rest assured that we take your comments to heart! We look forward to welcoming you back one day soon. Sincerely, Patrick Vincelette Director of Rooms

Cramped

트립어드바이저 평점 3.0/5

Zachary F TripAdvisor 인증 리뷰

Small room. ZERO fridge space for personal items; why? If we wanted to purchase select drinks we would order room service. Get rid of the non-complementary items. Obviously well located, and Café Laurier coffee was a great highlight. Beautiful architecture. Wilfred's restaurant bone marrow is a must try.

Thank you for taking the time to share your feedback with us. Rest assured that we take your comments to heart. You may be pleased to learn that refrigerators are available upon request. We look forward to welcoming you back one day soon. Sincerely, Patrick Vincelette Director of Rooms

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,487 리뷰 8.4/10 위치
  • 2,442 리뷰 5.7/10 객실
  • 2,567 리뷰 7.9/10 서비스
  • 57 리뷰 5.3/10 인터넷 가격
  • 938 리뷰 4.6/10 안락함
  • 927 리뷰 7.4/10 분위기
  • 919 리뷰 7.1/10 편의 시설
  • 668 리뷰 4.1/10 청결도

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Ottawa 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.