Fairmont Le Château Montebello 4성

고객 평점 (ALL 평가) 4.4/5 2,703 리뷰

Fairmont Le Château Montebello - Image 1
Fairmont Le Château Montebello - Image 2
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Fairmont Le Château Montebello - Image 4

호텔설명

호텔 추가 정보

Establishment no. 528485 Beautiful surroundings and year-round activities offer our guests countless possibilities of adventures, including golf, kayaking, cross-country skiing, dogsledding, curling, as well as a luxurious spa.

숙박

호텔 위치

Fairmont Le Château Montebello

392 Notre Dame
J0V 1L0 MONTEBELLO
Canada

GPS:45.649998, -74.949409

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  2,703 리뷰

TripAdvisor 평가  4.0/5  3,221 리뷰

poor quality visit

트립어드바이저 평점 2.0/5

Jam54321 Friends getaway - TripAdvisor 인증 리뷰

On arrival checkin - we went to our rooms to hopefully hurry down to the poor to enjoy the swim and sauna and whirlpool and when we got to the two rooms there was only one robe for the two rooms with 4 people. We had to call down to get the other three robes and it literally took a least 30 mins or more to get someone to bring us the missing robes. We actually even went to the front desk to ask if we can just pick it up ourselves but was told no - someone will bring it to you - yes they did but made us very late and very little time left to enjoy the recreation time before our dinner reservations for 7 pm. The food at the dining room has been below par for the last 3-4 years or so. I do not know if it is change of staff or what. But very much not work the price we paid for the quality of the food. This also goes for the breakfast buffet in the morning. Very disappointed. Also being allcor member - when we got to our rooms - the two rooms had only one little chocolate box with two small chocolates to be shared for 4 adults??? Also the drinks as allcor member was one room with two small bottles of apple juice and one room with one small bottle of bottle juice and one small bottle of mineral water

Chateau Montebello August Long 2024

트립어드바이저 평점 4.0/5

RCBubbles 가족 - TripAdvisor 인증 리뷰

My family of four and a friend & his son joined us to stay at Fairmont Le Chateau Montebello for August long weekend 2024. We selected a (recently renovated) Deluxe Luxury King room. We self parked and there was plenty of space. The resort is clean and the grounds are well kept. Our room was not ready when we arrived so we changed in our friend's room and went straight to the Friday afternoon pool party. There was a DJ, it was fun. Over the course of the weekend, we enjoyed swimming @ the indoor and outdoor pools, playing tennis outdoors and playing mini-putt/golf. The kids liked playing at the outdoor playground. The kids club could use some renovations and we found it was geared towards babies/toddlers. We did not have lunch or dinner at the Fairmont, but we did have breakfast and drinks. Both were good. Unfortunately the A/C in our room did not work. The first solution was a big, loud industrial fan. We tried that and waited for the room to cool down. It did not. The second solution was to change rooms. So, we packed up and changed rooms. That solution worked even though it was a bit inconvenient to move. The staff was friendly communicating in both English and French. The bartenders were excellent, both inside the Chateau and by the pool. Overall, our stay was positive. The kids had a good time.

Thank you for taking the time to share such detailed feedback about your stay at Fairmont Le Château Montebello. We are delighted that you chose to spend your August long weekend with us and that your family and friends enjoyed the resort’s amenities and activities. Your compliments are truly appreciated and will be shared with our team. However, I am sorry to learn about the inconvenience caused by the malfunctioning air conditioning in your room. While I am glad the issue was ultimately resolved with a room change, I understand how moving rooms during your stay can be disruptive. Please know that your feedback about this issue, as well as the need for renovations in the kids club, has been shared with the appropriate teams as we continually strive to enhance our guest experience. It’s also great to know that you enjoyed breakfast and drinks with us and that the activities like swimming, tennis, and mini-putt were highlights of your stay. Thank you once again for your thoughtful feedback. We are thrilled that, overall, your stay was positive and that the children had a good time. We hope to welcome you back in the future to create even more memorable moments for your family. Warm regards, Grégoire

Great food and wine

트립어드바이저 평점 5.0/5

smbannon TripAdvisor 인증 리뷰

Wonderful food and wine evening at the annual Harvest Festival. Room and breakfast package made it an enjoysble and affordable overnight outing with friends. Swim in the indoor pool is a special treat at Chateau Montebello not to be missed.

Thank you for your lovely feedback! We’re thrilled to hear that you enjoyed the Harvest Festival, along with the food, wine, and your room and breakfast package. It’s great to know that your getaway with friends was both enjoyable and memorable. We couldn’t agree more—the indoor pool is truly a special treat here at Fairmont Le Château Montebello, and we’re delighted you made the most of it. We hope to welcome you back soon for another delightful stay! Warm regards, Grégoire

Majestic Grand Lodge takes you back in time

트립어드바이저 평점 5.0/5

Warren L TripAdvisor 인증 리뷰

Staff were very friendly and courteous, While i usually hate feather pillows - these were nice.. Food was excellent (2 breakfast, 2 group suppers) Grounds were very pleasant for easy walk / hike. The central fireplace was most impressive !

Dear Warren_in_Canada, Thank you for your wonderful review! We’re delighted to hear that your experience at Fairmont Le Château Montebello transported you back in time with its grand lodge charm. It’s fantastic to know that you enjoyed the comfort of our feather pillows, the excellent meals, and the peaceful grounds perfect for a leisurely walk or hike. Thank you once again for your kind words, and we hope to welcome you back for another memorable stay. Warm regards,

Musty, old and outdated!

트립어드바이저 평점 2.0/5

Tourist48110818029 TripAdvisor 인증 리뷰

First of all let me say this was not was I expected. For what we paid I was very disappointed! Our room was in a rough state! Musty smell, old and outdated, cracked sink that was so close to the shelf above that you had to be careful not to crack your head. The Air conditioner was loud old and did not work! Our sheets were old and tattered and had several mystery stains on it! The Carpet was gross 🤮 Staff was not at all helpful and looked at me and my luggage like yea lady you got this and walked away! We asked for a cart in which we got sorry it’s in use! So you only have one luggage cart! The only good thing I can give this place is the location and the outdoor Beauty surrounding it. My recommendation.. don’t book it!

Dear Tourist48110818029, Thank you for sharing your feedback. I am truly sorry to hear that your stay did not meet your expectations and that you encountered issues with the room and service. This is not the experience we strive to provide, and I apologize for any inconvenience you faced. Your comments have been shared with our team for immediate review to ensure we improve in these areas. It’s wonderful to hear that you appreciated the beauty of our location, and we hope this will inspire you to consider visiting us again. We’d love the opportunity to make your next stay a truly memorable one. Warm regards,

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 446 리뷰 8.9/10 위치
  • 903 리뷰 5.3/10 객실
  • 1,143 리뷰 8.4/10 서비스
  • 13 리뷰 4.1/10 인터넷 가격
  • 783 리뷰 6/10 레스토랑
  • 668 리뷰 8.1/10 편의 시설
  • 600 리뷰 7.8/10 분위기
  • 331 리뷰 3.2/10 안락함

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