The Plaza - A Fairmont Managed Hotel bintang 5

Catatan tamu Avis (Peringkat ALL) 4.4/5 1.425 ulasan

Jaminan Harga
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The Plaza - A Fairmont Managed Hotel - Image 1
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768 Fifth Avenue, 10019 New York, Amerika Serikat

Deskripsi

Keistimewaan hotel

  • Kemewahan tak tertandingi selama lebih dari seabad di ikon Kota New York.

  • Bersantap kelas dunia dan layanan istimewa di The Palm Court dan Champagne Bar.

  • Di pusat Manhattan di 5th Avenue dan Central Park South.

  • Kamar dan suite luas yang memadukan dekorasi mewah dan fasilitas premium.

  • Sejumlah fasilitas pertemuan dan acara elegan, termasuk Grand Ballroom yang megah.

Akomodasi kami

Lokasi hotel

The Plaza - A Fairmont Managed Hotel

768 Fifth Avenue
10019 New York
Amerika Serikat

GPS:40.764268, -73.974155

Telepon
Fax +1 212-759-3001

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service
Di dekat properti
  • Parkir

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.4/5  1.425 ulasan

Peringkat TripAdvisor  4.5/5  5.173 ulasan

Sertifikat keunggulan 2024

Unpleasant accident

Catatan Tripadvisor 4.0/5

killuhb Ulasan TripAdvisor tersertifikasi

The experience was great. There’s only one issue that I had and it was that our server put champagne in my nonalcoholic champagne, and I tasted champagne accidentally. I tried to not freak out and ruin the rest of the experience for everyone else but it did make my body go into a shock.

Tea and Champagne at The Plaza

Catatan Tripadvisor 5.0/5

Nick O Ulasan TripAdvisor tersertifikasi

We went to tea at The Plaza as a family, and we had a wonderful time. Our server was Khalid, and he was sensational. He greatly enhanced our experience.

Above and beyond

Catatan Tripadvisor 5.0/5

PIlatesworks Ulasan TripAdvisor tersertifikasi

I have never been loyal to a hotel the way I am to The Plaza, and people like Erika Perez are the reason why. When we booked our stay, of course we wanted to come to our favorite hotel, but it wasn’t available for the entirety of our planned trip—we would have needed to move to a different hotel for the last night. We decided a couple of nights was better than none, so we proceeded with that reservation. But when we told Erika we had to move partway through our time in NYC, she moved heaven and earth to help us extend our stay here. She worked on this over a couple of days, truly going above and beyond for us, and she made it happen. The hotel is magical. The decor is fabulous, the rooms are comfortable and the service is impeccable. But the reason this is such a special place to stay is all the extra effort that Erika and her colleagues make. That’s what takes this hotel from merely great to truly exceptional. Thank you, Erika!

Beautiful, but Unwelcoming

Catatan Tripadvisor 4.0/5

East-mt Ulasan TripAdvisor tersertifikasi

The food was excellent, and plentiful, the drinks were expertly created, and the service was fantastic. But, there is too much security and some unfriendly, almost arrogant staff members. The main entrance is across the street from a construction site, so it’s a little dark and grimy. In addition, the many velvet ropes and unsmiling, burley security men are intimidating. Sadly, there were no warm smiles, no “welcome to The Plaza.” Once up the stairs and into the beautifully decorated foyer, we were greeted by more security men, and velvet ropes. Not knowing where the Champagne Bar was located, we continued straight to the next area, a passageway that was lined with velvet ropes pushing us directly up to the almost empty Palm Court restaurant’s host’s podium. Where the unsmiling host pointed us back to the Foyer. Back in the Foyer, we asked one of the many guards where the Champagne bar was and he pointed at the lobby. Finally, seated at the bar (not actually wide enough for meal service, but beautiful), the thankfully welcoming and attentive bartender (Hussein?) saved the day. He was great and downright sweet! After paying our appropriately priced, for The Plaza, bill we took a quick photo and left. I had to go to the bathroom, but decided to wait until we got to our show, as I honestly felt I didn’t want to go through the security guys again. Sadly, while the architecture, food and bartender service was excellent, and the price appropriate, I doubt I’ll return to The Plaza. I just felt unwelcome.

Dear East-mt, Thank you very much for taking the time to share your detailed review following your recent experience at The Plaza - A Fairmont Managed Hotel. While we are delighted to know you enjoyed the food, cocktails, and the gracious service from our bartender, we are truly sorry that other aspects of your visit did not reflect the warm, welcoming experience we strive to provide. Your comments regarding our security presence, guest guidance, and overall sense of hospitality are being shared with our leadership team for immediate review and improvement. Please know that your comfort is our utmost priority, and we regret that this was not fully conveyed during your time with us. We would be honored to welcome you back and provide the genuine, effortless warmth that defines The Plaza. Sincerely, Sam Ioannidis General Manager

Perfect Afternoon

Catatan Tripadvisor 5.0/5

W3391PVchrisc Ulasan TripAdvisor tersertifikasi

We had a fabulous afternoon here enjoying afternoon tea as part of our honeymoon. The food, drink, atmosphere and service were all perfect. Our server Fariz has to be mentioned! He made us feel so welcome and special. Thankyou

Dear W3391PVchrisc, Thank you very much for taking the time to share your wonderful feedback following your recent experience at The Plaza - A Fairmont Managed Hotel. I’m delighted we had the opportunity to welcome you and that you had such an exceptional time. It makes us so happy to hear that you had a positive experience as our staff takes a lot of pride in the service we provide on a daily basis. It was our immense pleasure to host you and we look forward to welcoming you back soon. Thank you again! Sincerely, Sam Ioannidis General Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 331 ulasan 8.9/10 Lokasi
  • 548 ulasan 6.5/10 Kamar
  • 747 ulasan 7.3/10 Pelayanan
  • 218 ulasan 7.7/10 Suasana
  • 143 ulasan 4.6/10 Kesepadanan nilai
  • 118 ulasan 3.6/10 Kebersihan
  • 60 ulasan 6/10 Sarapan

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Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.