Fairmont The Queen Elizabeth 4.5 星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 4,960 件のレビュー

ベストレートをお約束
Fairmont The Queen Elizabeth - Image 1
Fairmont The Queen Elizabeth - Image 2
Fairmont The Queen Elizabeth - Image 3
Fairmont The Queen Elizabeth - Image 4
900 Rene Levesque Blvd W, H3B 4A5 Montreal, Canada

説明

ホテルのその他の情報

  • Downtown Montreal hotel with easy access to Old Montreal

  • Diverse meeting facilities with capacities ranging from five to 1,600 guests

  • Urban food market and all-day restaurant featuring the finest local products

  • Spa and wellness center with a fully equipped gym and heated indoor pool

当ホテルの客室

ホテル所在地

Fairmont The Queen Elizabeth

900 Rene Levesque Blvd W
H3B 4A5 Montreal
Canada

GPS:45.500503, -73.568202

電話番号
ファックス +1 514-954-2256

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  4,960 件のレビュー

トリップアドバイザーの評価  4.0/5  1,822 件のレビュー

A great MTL stay at the Queen Elizabeth

トリップアドバイザーの評価 4.0/5

ABT403 Friends getaway - トリップアドバイザー認証口コミ

A really great stay at the Queen Elizabeth. With amazing access to the arena and city hotspots, this hotel provided us with the perfect landing spot for the weekend stay. Well maintained rooms with a great view of the lively streets made this a really nice stay. Customer service at the hotel was top notch, with fantastic food and drink on-site . Would recommend.

Dear Guest, We very much appreciate your comments regarding your stay at Fairmont The Queen Elizabeth. We are delighted to read that you had an excellent weekend stay and that enjoyed your experience at our hotel. We hope to have the opportunity to welcome you again during your next visit to Montreal. Sincerely, The Guest Relations Team

Terrible experience at fairmont

トリップアドバイザーの評価 1.0/5

eiman b トリップアドバイザー認証口コミ

I received an email before our stay advising that I was upgraded to the Gold Lounge and for me to check in on the 21st floor. I did that but when I arrived to the 21st floor I was made to feel like garbage by the guy working the desk. He told me and my colleague that we do not belong there and that we need to check in downstairs. We explained and showed him our emails and he agreed to check us in but he explained we are NOT allowed in gold lounge. We tried to escalate the issue but it seemed that no one in the hotel was willing to help. We spoke with the manager and he tried to get us to pay for an upgraded room as he stated that the email for the upgrade was sent to us by accident and that we were not supposed to be upgraded. The staff at the hotel were extremely rude and made us feel like scum. My colleague and I travel for work regularly and we always stay at fairmont hotels but I don’t think we will ever stay at the Montreal fairmont again due to the poor service and rude staff. I have never felt so degraded in my life.

Dear Guest, Thank you very much for taking the time to share your comments regarding your stay at Fairmont The Queen Elizabeth. Exceptional service is what we strive to be known for; therefore, your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please, allow us to express our sincere apologies about your experience. Rest assured that we have taken the appropriate measures to address your comments in order to prevent any future occurrences. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, The Guest Relations Team

Perfect location, connected to the central station by elevator

トリップアドバイザーの評価 4.0/5

Chase V ファミリー - トリップアドバイザー認証口コミ

We had a lovely stay with no issues. No signs of a strike (10/18/24) so recent reviews need not scare you off. Views are great staff is helpful. Especially the girl at the pool. She was accommodating for me and my daughter, I tried to thank her but couldn’t find her to see her name tag to shout out on here. Amenities are fine, decor is fine, and room was adequate (small, but that’s common in bigger cities). Only minus a star for no benefits at all booking through Amex fine hotels. Huge difference than the Fairmont chateau Frontenac I’m staying in now that gave room upgrade, hotel credit, and late checkout. Even detailed the benefits to us in a letter. This was also probably effected from the recent strike. But that’s a large portion of where/why I book my hotels. The beds were not the comfiest would be the only complaint but that’s hit or miss at hotels as well. Would recommend staying here as the tiled indoor pool is gorgeous and the location is unbeatable if traveling with luggage with via rail to other parts of Canada. Will repeat when taking more trains from Montréal.

Dear Chase, We very much appreciate your comments regarding your recent stay at Fairmont The Queen Elizabeth. We are pleased to read that you had an excellent stay and that enjoyed your visit to our hotel as well the indoor pool. We hope that your next visit will be as pleasant as this one. We look forward to welcoming you again during your next visit to Montreal. Sincerely, The Guest Relations Team

Strikes suck

トリップアドバイザーの評価 3.0/5

Tom B トリップアドバイザー認証口コミ

We checked in the second October 2024. The strike was still on. The room was very nice, but when after a long day of traveling, the hotel restaurants were closed! Across the bridge in the terminal we were able to find a pizza restaurant and got a bite. I returned to room and drank some alcohol from the room refrigerator. No problem, except when received the bill! Come on, $25.00 + for 2 oz of booze. Give me a break! At least, there should have been a discounted room price and a definite lowering of room booze.

Dear Guest, Thank you very much for taking the time to share your comments regarding your stay at Fairmont The Queen Elizabeth. Please, allow us to express our sincere apologies about your experience during the Union workers strike. Fairmont The Queen Elizabeth is currently negotiating the collective agreement for its unionized employees, represented by the CSN. We are endeavouring to minimise any possible disruption to our guests and are hoping to resume normal operations as quickly as possible. Our focus remains on providing the outstanding guest experiences for which the hotel is known. We hope to resolve this by signing as soon as possible a collective agreement that is fair and reasonable for all. We thank you for your understanding The Guest Relations Team

Best hotel of our hoilday.

トリップアドバイザーの評価 4.0/5

glennk1966 トリップアドバイザー認証口コミ

This Hotel was exceptionally good,the room on the 12th floor was amazing and big plus he bathroom was lovely,the view was amazing in the evening as well as the day, the bed was comfortable,l have nothing bad to say about this hotel,lovely hotel to stay.

Dear Mr. Glenn, We very much appreciate your comments regarding your stay at Fairmont The Queen Elizabeth during your vacations. We are delighted to read that you had an excellent stay in your comfortable room. We hope to have the opportunity to welcome you again during your next vacations. Sincerely, The Guest Relations Team

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,017 件のレビュー 9.1/10 ロケーション
  • 1,766 件のレビュー 6.8/10 客室
  • 2,053 件のレビュー 8.2/10 サービス
  • 109 件のレビュー 4.9/10 インターネット
  • 665 件のレビュー 4.4/10 快適さ
  • 498 件のレビュー 6.9/10 清潔さ
  • 337 件のレビュー 4.6/10 お値打ち度
  • 175 件のレビュー 7.5/10 朝食

Powered by Trustyou

周辺の他の施設

Montrealのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。