ソフィテルモントリオールゴールデンマイル 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 3,081 件のレビュー

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ホテルのその他の情報

  • グルメで名高いフレンチレストラン

  • 街の中心部、おしゃれなゴールデンスクエアマイルにあります。

  • バレーパーキングサービスをご利用いただけます。また、公共交通機関へのアクセスも便利です。

  • 広い会議スペース。

  • グルメ料理レストラン「Renoir」

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ホテル所在地

ソフィテルモントリオールゴールデンマイル

1155 シェルブルックストリートウェスト, MONTREAL - QUEBEC
H3A 2N3 モントリオール
カナダ

GPS:45.501112, -73.577306

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

LE RENOIR

フランス料理にインスピレーションを得たレストラン「ルノワール」では、各国の風味をお楽しみください。地元の食材を生かした、上質で独自の料理をご用意しています。当面の間、メニューは制限されます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  3,081 件のレビュー

トリップアドバイザーの評価  4.5/5  2,932 件のレビュー

2024エクセレンス認証

Exécrable - stay somewhere else!

トリップアドバイザーの評価 1.0/5

Caroline W トリップアドバイザー認証口コミ

The worst service you can imagine, in a place that has been under a very ugly renovation since the spring/summer, and promising to have it completed every month! And the renovations look hideous - like the hotel really would rather be a Tiffany jewelry store - lots of turquoise light fixtures that are like folded circles/stylized flowers? And something was brought to our room: the person knocked at the door and before we could even answer, just walked in! As frequent Accor members, we asked for a late checkout (1 pm), and our keys got cancelled at 11! For about forty dollars, you can enjoy a buffet breakfast - most of which you will not eat! We gave them lots of chances over the last 6 months. It used to be my preferred place to stay in Montreal, but we will never stay here again. The Valet service is the ONLY thing that stayed the same - still great.

Disappointed

トリップアドバイザーの評価 3.0/5

robertkH8458PQ トリップアドバイザー認証口コミ

The hotel needs to be honest and upfront on their website to let guests know that the hotel is under constructions and there are no amenities being offered such restaurant and gym. The rooms look a bit tired. Had we know we would have stayed at a different hotel. On the bright side the staff is very friendly and they try to help.

Bonjour robertkH8458PQ, Thank you for taking the time to tell us about your experience at Sofitel Montreal Golden Mile. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. I am sincerely sorry that the information about our refurbishment project did not make it to you. Rest assured that the necessary follow ups are made and feedback like yours will help us improve. We are looking forward to welcoming you back to Sofitel Montreal Golden Mile. Sincerely, Marc Pichot General Manager

You don't get what you pay for

トリップアドバイザーの評価 2.0/5

AlLondon2011 トリップアドバイザー認証口コミ

Rooms are fine. Pricing is a bit of a scam. They failed to tell me at booking that the whole hotel was being refurbished. As a result, although the rooms were ok, the other facilities were not available - e.g. no gym. When I challenged them about this by email, they claimed that it was visible on the website (it isn't) and that it was in my booking confirmation (it was, but hidden away in the small print). Then at the end of my stay they had the gall to charge an additional "Urban experience fee" of $18 per night. This despite actually my experience not matching what they had advertised. They care more about the money than their guests, so I would advise against this one.

Bonjour AlLondon2011, Thank you for taking the time to tell us about your experience at Sofitel Montreal Golden Mile. We are deeply sorry that your experience did not meet your expectations. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. I am sincerely sorry that the information about our refurbishment project did not make it to you. Rest assured that the necessary follow ups are made and feedback like yours will help us improve. We are looking forward to welcoming you back to Sofitel Montreal Golden Mile. Sincerely, Marc Pichot General Manager

Our stay in september

トリップアドバイザーの評価 5.0/5

linda b トリップアドバイザー認証口コミ

Excellent customer service. Very comfortable beds and bed line s and bath linens. I know that hotel is under construction but it is very nice from second floor up Central location. Near major shopping h and restaurants and walking distance to train station. Would highly recommend this hotel

Dear F3994UVlindab, Thank you for taking the time to share your experience at Sofitel Montreal Golden Mile with us. It is a real pleasure for us to receive positive feedback and rest assured that we will share it to our teams. We hope to welcome you soon again. Kindest regards, Sofitel Montreal Golden Mile

Noisy hotel, actually under renovation until mid 2025

トリップアドバイザーの評価 2.0/5

195ralfj ファミリー - トリップアドバイザー認証口コミ

I have particularly expectations from a Sofitel! As an Accor member for over 20 years (Platinum), I think I didn’t get a serious upgrade. Of course the hotel is under renovation which wasn’t easily visible on the app. In the internet yes. However the hotel is also inside very loud and noisy. Difficult to sleep at night based on traffic, especially in the early morning hours! Breakfast max. Average! The worst Sofitel I have ever been! I really don’t wish to comment issues like this. But these two nights stay unforgettable! During the checkout the manager gave us a reasonable discount. Finally it’s not what we looked for… made the best out of it. I would recommend the Fairmont or Westin as at least the location is better downtown

Bonjour 195ralfj, Thank you for taking the time to tell us about your experience at Sofitel Montreal Golden Mile. We are sorry that the experience did not meet your expectations. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. I am sincerely sorry that the information about our refurbishment project did not make it to you. Rest assured that the necessary follow ups are made and feedback like yours will help us improve. We are looking forward to welcoming you back to Sofitel Montreal Golden Mile. Sincerely, Marc Pichot General Manager

との提携 TripAdvisor

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