ノボテルモントリオールエアロポール 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 322 件のレビュー

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2599 boulevard Alfred Nobel, Ville St-Laurent, H4S 2G1 モントリオール, カナダ

説明

ホテルのその他の情報

  • 「ALLSAFEとラベルが貼られている

  • モントリオール国際空港(YUL)から車で15分、専用屋外駐車場あり

  • 設備の整ったジム、屋内プール、ジャグジーを備えたウェルネスセンター

  • カジュアルダイニングレストラン＆バー

  • さまざまな規模のイベントに対応できる、高速インターネットを備えた 15,069 平方フィート (1,400 平方メートル) の会議スペース

当ホテルの客室

ホテル所在地

ノボテルモントリオールエアロポール

2599 boulevard Alfred Nobel, Ville St-Laurent
H4S 2G1 モントリオール
カナダ

GPS:45.482498, -73.760841

電話番号
ファックス +1 514-337-9222

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

Rivoli Restaurant & Lounge

非契約写真

レストラン＆ラウンジリヴォリは、世界中の創作料理を取り揃えた革新的なテイスティングサイズの料理を提供し、世界クラスのワインと共に快適でリラックスした雰囲気の中で食のコンセプトを再構築しています。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  322 件のレビュー

トリップアドバイザーの評価  3.7/5  714 件のレビュー

This place needs more love

トリップアドバイザーの評価 3.0/5

MyZoneHotels トリップアドバイザー認証口コミ

The room is large, furnished with a king size bed, very comfortable. However, the bed sheets are stained. There are a lot of wear marks on the furniture that betray the age of the last update of the place. I found several stains on the walls that indicate a lack of maintenance. The lampshade of the floor lamp, placed next to the sofa bed, is stained. The window blind is damaged and does not work very well. Despite the wear and tear of the furniture and stains everywhere, the room is clean. Noisy air conditioning system.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Please provide us the the room number assigned to you Sincerely,

Room door didn't lock...no solution offered...STAY AWAY if you value safety and security!

トリップアドバイザーの評価 1.0/5

Kristin F トリップアドバイザー認証口コミ

I've waited to post a review to provide this company a chance to reply to my concerns but apparently they can't be bothered to do so. My family of four stayed here two weeks ago for my daughter's soccer tournament. We noticed that when we returned from the field that the door to our room was unlocked. We tried a few times and realized that we couldn't get it to lock at all. We called the front desk and someone came up promptly. They looked at the door lock and said it was broken. Unfortunately they didn't have any other rooms to accommodate us. We were told "don't leave anything valuable in your room" and that they would give us a rebate. Not helpful at all. Come checkout time the next day (after we had to leave someone behind to ensure the security of our personal items in our room) I found out the "rebate" they were offering was $50 off the final bill. So you expect me to pay $450 for two nights in a room that doesn't even lock??? Obviously I was not very impressed and asked to speak with the manager. I was provided the email for the GM. Sent an email within two hours of checkout and still haven't heard anything back.... Talk about terrible customer service. Don't stay here. They can't even provide the basics of security that a hotel should have. Even the worst motels would at least offer a room with a door that locked. Completely unacceptable!!!

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Not a pleasant Stay

トリップアドバイザーの評価 3.0/5

Loolie73 トリップアドバイザー認証口コミ

For a Novotel brand I would say this is a poor example of what they can offer. We didn't enjoy our stay. The staff on the front desk when we checked in were very rude, and continued to be rude during our entire stay. Which was 4 nights due to us attending the Grand Prix. Breakfast was included in our stay however we were informed that they don't offer that included in the price. However, paperwork and confirmation from our travel agent said that we did, we chose to eat elsewhere as what they had on offer wasn't very exciting. The bar staff of an evening were fantastic. We were woken to an abusive male which ended up being domestic violence and the Police were called in, in the early hours of the morning. Not pleasant at all. We would not be returning. Also no laundry service available at all.

Good experience

トリップアドバイザーの評価 3.0/5

vincenzoquassano トリップアドバイザー認証口コミ

Wasn’t bad! There’s not much else to say. Went during march break and it was quite empty and it is a bit of a far drive from downtown montreal, so I wouldn’t recommend it for tourists. Much better to book somewhere closer (Unless you’re staying for a long time and want somewhere close to the airport)

Great for a short trip to Montreal

トリップアドバイザーの評価 5.0/5

Carley O Couples - トリップアドバイザー認証口コミ

Stayed here on a tour of Canada after landing at the airport. Very clean, well equipped and a short drive from downtown Montreal and Mont Royale. Tv had limited channels in English and a difficult-way to change channels. We we’re able to stream from our firestick instead

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 252 件のレビュー 7.2/10 ロケーション
  • 485 件のレビュー 6.5/10 客室
  • 454 件のレビュー 7.7/10 サービス
  • 9 件のレビュー 3.8/10 インターネット
  • 283 件のレビュー 6.4/10 清潔さ
  • 116 件のレビュー 6.1/10 料理
  • 48 件のレビュー 4.5/10 プール
  • 48 件のレビュー 3.7/10 朝食

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モントリオールのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。