ノボテルモントリオールエアロポール 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 525 件のレビュー

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2599 boulevard Alfred Nobel, Ville St-Laurent, H4S 2G1 モントリオール, カナダ

説明

ホテルのその他の情報

  • 「ALLSAFEとラベルが貼られている

  • モントリオール国際空港(YUL)から車で15分、専用屋外駐車場あり

  • 設備の整ったジム、屋内プール、ジャグジーを備えたウェルネスセンター

  • カジュアルダイニングレストラン＆バー

  • さまざまな規模のイベントに対応できる、高速インターネットを備えた 15,069 平方フィート (1,400 平方メートル) の会議スペース

当ホテルの客室

ホテル所在地

ノボテルモントリオールエアロポール

2599 boulevard Alfred Nobel, Ville St-Laurent
H4S 2G1 モントリオール
カナダ

GPS:45.482498, -73.760841

電話番号
ファックス +1 514-337-9222

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

Rivoli Restaurant & Lounge

非契約写真

レストラン＆ラウンジリヴォリは、世界中の創作料理を取り揃えた革新的なテイスティングサイズの料理を提供し、世界クラスのワインと共に快適でリラックスした雰囲気の中で食のコンセプトを再構築しています。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  525 件のレビュー

トリップアドバイザーの評価  4.0/5  707 件のレビュー

Kindness beyond today's norm

トリップアドバイザーの評価 5.0/5

Lachlan M トリップアドバイザー認証口コミ

The overall stay was great, including the food, service and room cleanliness, but this review is mainly a shoutout to one person in particular. while on the 5 hours drive home, I got a call from Nicole Roach from the hotel, advising me that I'd left my wallet in the room, and that she would post it personally on her way home from work in order for me to have it in time for a work trip to the US later in the week. Nicole then called me the next day to confirm she'd sent it and that she wanted to share the tracking details with me. It's not often that one experiences this level of kindness, which is a reflection on Nicole, but also of the Novotel she represents. Thanks again Nicole!

This is not a 4 star hotel!!

トリップアドバイザーの評価 1.0/5

Traveller19772020 トリップアドバイザー認証口コミ

This hotel is in need of thorough cleaning and upgrades. The rooms are not in good shape..wallpaper is peeling, there are stains on she baseboards, there are gaps in the flooring, etc…Definitely not what you would expect from a 4 star hotel so not sure who gave this rating!! I would probably rate this a 2 star. On top of this, there have been car thefts in this parking lots and when asked about it, the front desk told us that our make of car is not often stolen which still didn’t leave us feeling assured. They offered a boot for our car which we used. But there is no extra security or patrols at night to prevent car thefts which is appalling. Definitely don’t recommend this hotel. Go elsewhere!!

Adequate, but I had issues

トリップアドバイザーの評価 3.0/5

Andrew H トリップアドバイザー認証口コミ

The positives: The rooms were big and comfortable. The cost was reasonable. The food in the attached restaurant was surprisingly good, and not as expensive as I would have expected from a hotel restaurant. The negatives: The rooms definitely need renovation. Mine had stains on the wallpaper, spots where it was peeling, an unfilled hole where clearly an old thermostat used to be, little things like that. My bathroom sink didn't give me hot water (they did replace it but didn't test properly so the new one was too big and the cold water barely worked). I also had some very strange billing issues. I was responsible for reserving rooms for a small group, and while I knew they were going to charge the first night, they actually charged the first two nights (which I did not consent to), and when we had to reassign who in the party paid for what (reservation held with my card but everyone was expected to pay their own rooms), it left the hotel needing to refund me more than $2,000, which took them more than a week because of a very strange refund policy (apparently they can only refund $1000 per day hotel wide? I have never heard of this policy and other Novotels that have needed to refund erroneous charges did so way more promptly and without this limit). Do not ask them to reserve taxis for you. The taxi company they work with was HORRIBLE. One of them, the driver got pulled over by the cops and tried to get my colleagues to tell the police that he wasn't a taxi driver and they were all friends. Another driver we got was also the dispatcher and spent the time driving aggressively while taking calls and then phoning drivers to dispatch them. I don't know Montreal taxi companies, but just call one yourself or use Uber; don't ask the receptionist to book one for you. Location is not fantastic. Cost $40.00 to get to the airport despite being an airport hotel (no shuttle). Only amenity within walking distance was a Tim Horton's. A Wendy's, Starbucks, and gas station were a bit further but the direct path had no sidewalks. OVERALL: A perfectly adequate hotel. But it isn't near anything and I for one had major issues with both billing and taxis. I love a Novotel but this one was just okay.

Disappointed.

トリップアドバイザーの評価 3.0/5

Ralph and Maggi... T トリップアドバイザー認証口コミ

We have stayed at this hotel many times in the past few years. The main reason is the accessibility rooms. As usual after booking a room , we contacted the hotel to confirm it would be fully accessible. As usual, the day before arrival, we called the hotel to confirm our fully accessible room and were told it was taken care of. So imagine our surprise arriving after 10 at night to find no such room waiting for us. The woman at the desk knew nothing of our request and didn’t even know which rooms were accessible. She gave us a room for that night that my wheelchair could go through. But there were no safety features in the bathroom whatsoever. We spoke to the manager the next day and he told us he had assigned us the correct room and it was later changed - really. He also gave us a free breakfast - wow. We were moved to the correct room the next day, but still unacceptable on many levels. Will we stay here on our next visit, probably not.

Ok hotel for the area

トリップアドバイザーの評価 4.0/5

VanGal6 トリップアドバイザー認証口コミ

This hotel is exactly what you would expect from a property located near the airport, servicing the surrounding business parks. There's nothing within walking distance for guests, so you are limited to the hotel restaurant for food, unless you order from a delivery service. The front desk staff were great and helpful. Housekeeping are very nice but don't speak French or English. Brush up on your Spanish if you want to chat with the people cleaning.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 310 件のレビュー 6.8/10 ロケーション
  • 533 件のレビュー 6/10 客室
  • 517 件のレビュー 7.2/10 サービス
  • 14 件のレビュー 3/10 インターネット
  • 301 件のレビュー 6/10 清潔さ
  • 169 件のレビュー 4.8/10 料理
  • 57 件のレビュー 4.4/10 朝食
  • 53 件のレビュー 4.8/10 プール

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