Fairmont Le Château Montebello 4 つ星

Name: Fairmont Le Château Montebello - 4 star Hotel in Montebello | ALL - ALL
Address: 392 Notre Dame, MONTEBELLO, J0V 1L0, CA
Telephone: +18194236341
Rating: 4.4

お客さまの声 (確認済みレビューアコーホテルズ) 4.4/5 2,708 件のレビュー

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392 Notre Dame, J0V 1L0 MONTEBELLO, Canada

Fairmont Le Château Montebello

A remarkable experience awaits at Fairmont Le Château Montebello, the world's largest log cabin. Recently renovated, this luxury hotel offers rustic yet modern guest rooms, refined regional cuisine and countless on-site activities.

For over 90 years, Fairmont Le Château Montebello has been known for its rustic charm, unique architecture and beautiful natural surroundings. Described as the true Canadian experience, the world's largest log cabin is a welcoming destination. Located on 300-acres of land, Fairmont Le Château Montebello is one of eastern Canada's leading resorts. Step into our playground and enjoy everything from kayaking, golfing and swimming in the summer and cross-country skiing and skating in the winter.

Our luxury resort hotel is located on the shores of the Ottawa River next to Manoir Papineau in Montebello, Quebec, an hour from Ottawa and 90 minutes from Montreal. Omega Park is just 4 km to the north, while Voyageur Provincial Park is 45 minutes away.

ホテルのその他の情報

Establishment no. 528485 Beautiful surroundings and year-round activities offer our guests countless possibilities of adventures, including golf, kayaking, cross-country skiing, dogsledding, curling, as well as a luxurious spa.

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客室

Fairmont Dbl Dbl

4 人/最大
20 m² / 215 sq ft

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Fairmont King

3 人/最大
20 m² / 215 sq ft

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Fairmont Luxury Dbl Dbl

4 人/最大
20 m² / 215 sq ft

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Fairmont Luxury King

3 人/最大
20 m² / 215 sq ft

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Fairmont Riverview Queen

3 人/最大
20 m² / 215 sq ft

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Fairmont Luxury View Queen

3 人/最大
20 m² / 215 sq ft

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客室

Deluxe King

5 人/最大
28 m² / 301 sq ft

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Deluxe Luxury King

5 人/最大
28 m² / 301 sq ft

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Signature King

3 人/最大
28 m² / 301 sq ft

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Fairmont Riverview Dbl Dbl

4 人/最大
19 m² / 204 sq ft

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Fairmont Riverview King

3 人/最大
19 m² / 204 sq ft

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Deluxe Queen Queen

6 人/最大
28 m² / 301 sq ft

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Deluxe Riverview King

5 人/最大
28 m² / 301 sq ft

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Fairmont Queen

3 人/最大
20 m² / 215 sq ft

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Deluxe riverview Qn/Qn

6 人/最大
28 m² / 301 sq ft

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客室

Moderate Double

2 人/最大
18 m² / 193 sq ft

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Fairmont Luxury Queen

3 人/最大
20 m² / 215 sq ft

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Deluxe Luxury Qn/Qn

6 人/最大
28 m² / 301 sq ft

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Signature Riverview King

3 人/最大
28 m² / 301 sq ft

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客室

One bedroom Suite View

4 人/最大
65 m² / 699 sq ft

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Deluxe Luxury View Kg

3 人/最大
28 m² / 301 sq ft

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Deluxe Luxury View Qn/Qn

6 人/最大
28 m² / 301 sq ft

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Fairmont Luxury View Dbl/Dbl

4 人/最大
20 m² / 215 sq ft

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Fairmont Luxury View King

3 人/最大
20 m² / 215 sq ft

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Signature Luxury King

3 人/最大
28 m² / 301 sq ft

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Deluxe Jacuzzi Suite King

5 人/最大
32 m² / 344 sq ft

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Signature Luxury View

3 人/最大
28 m² / 301 sq ft

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Fairmont Luxury King

3 人/最大
20 m² / 215 sq ft

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Deluxe Luxury King

5 人/最大
28 m² / 301 sq ft

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Fairmont Luxury Queen

3 人/最大
20 m² / 215 sq ft

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Deluxe Luxury View Kg

3 人/最大
28 m² / 301 sq ft

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ホテル所在地

Fairmont Le Château Montebello

392 Notre Dame
J0V 1L0 MONTEBELLO
Canada

GPS:45.649998, -74.949409

+1 819-423-6341

+1 819-423-1133

Manoir Papineau NHS

Historic monument

アクセス: 1 km / 0.621 mi 3 min walk / 1 min drive

Geo Explora Scootrek

Tourist attraction

アクセス: 2 km / 1.243 mi 10 min walk / 2 min drive

Golf Le Château Montebello

Golf course

アクセス: 3 km / 1.864 mi 15 min walk / 3 min drive

Parc Omega

Zoo

アクセス: 3 km / 1.864 mi 3 min drive

Plaisance Falls

Tourist attraction

アクセス: 15 km / 9.321 mi 15 min drive

Kenauk Nature

Wood/forest

アクセス: 8 km / 4.971 mi 8 min drive

Parc National de Plaisance

National park

アクセス: 15 km / 9.321 mi 15 min drive

Montebello Local Chocolate Shop

Shopping district

アクセス: 2 km / 1.243 mi 10 min walk / 2 min drive

Montebello Local Microbrewery

Bar

アクセス: 2 km / 1.243 mi 10 min walk / 2 min drive

Montebello Local Cheese Shop

Shopping district

アクセス: 4 km / 2.485 mi 20 min walk / 4 min drive

ホテルサービス

チェックインは16:00からです - チェックアウトは12:00です

敷地内

プール
駐車場
レストラン
車椅子でのご利用に対応
フィットネスセンター
Wifi
エアコン
朝食
バー
会議室
全館禁煙
ルームサービス

Aux Chantignoles

Delectable flavors and an awe-inspiring menu made up of fresh and seasonal products will distinguish your dining experience at Aux Chantignoles. Our talented chefs are constantly pushing the envelope by developing innovative recipes.

Nymark

Inspired by Victor Nymark, the Master builder of the château, our restaurant offers a unique dining experience that combines ancestral Quebecois recipes with contemporary culinary techniques.

Bistro La Seigneurie (closed)

TEMPORARILY CLOSED Our Bistro La Seigneurie serves up great bistro fare in a trendy yet friendly atmosphere. Savor local flavors and traditional inspired recipes brought to you with a modern twist.

Bar Le Mulligan & Terrace

The clubhouse terrace overlooking the 18th hole is where you will want to be before or after your round. Take in the view while you enjoy a locally inspired snack or a refreshing beverage from our Grab & Go service.

Barbecue & Terrace

Come and enjoy a unique family-style dining experience at Château Montebello's famous barbecue on our terrace overlooking the Ottawa River. An exquisite culinary experience you will never forget!

Le Riverain Terrace

On a sunny afternoon, take it to our outdoor eatery at Le Riverain terrace to savor a variety of light meals and refreshing beverages. Enjoy the beautiful views and summer vibes!

ミーティングとイベント

ミーティングルームの数: 31
最大の部屋の表面: 790 m² / 8503.481 sq ft
最大着席数: 560
宴会の最大収容人数: 350

詳細

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実際の宿泊者100%の認証口コミ

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確認済みレビューアコーホテルズ 4.4/5 2,708 件のレビュー

トリップアドバイザーの評価 4.1/5 3,232 件のレビュー

Rustic getaway

Kate2889543 ファミリー - 2025/03/13 トリップアドバイザー認証口コミ

My family of four stayed at the Fairmont Montebello for four days. We were expecting a rustic, modern Fairmont-type stay. We arrived, and our first thoughts were charming as entering the hotel is quite magical. From the entrance upon driving into the main fireplace entrance, the setting is quite wonderful. This would be the main reason for my stars. The check-in was quite busy, and the staff were very welcoming. Our room was located in the hall leading towards the pool, which was extremely loud at most hours of the day. There were also a lot of families with small children situated there, so a lot of crying and screaming was heard throughout our stay. We were on the first floor, so we could also hear heavy, loud footsteps above us in the early morning and late night, which was quite disruptive. Our room was described as a luxury two-bedroom; however, we did not feel it should have been labeled luxury at all. The bathrooms were renovated and quite nice but extremely small. The rest of the room seemed re-painted at most. We felt the rooms were not luxury nor updated. We could hear everything outside our door as if the door was left wide open. Our beds were extremely uncomfortable. We wish the luxury aspect of the suites at least included comfortable beds. Reviews that stated stains were seen on their comforters were quite true as we had some as well on ours. The rooms were somewhat clean. We found lots of dust and small hair in our bathroom, which wasn’t ours. Our room was very warm even as we had turned the heating off. We turned the fan on the entire time, however, found at times it was difficult to breathe as the room became extremely stuffy. We were unable to use our coffee maker during our stay as it did not work. When I brought it to their attention, I was told I did not know how to use a Nespresso machine, which was far from the truth. The pool area was quite beautiful; however, there were towels left everywhere and therefore nowhere to sit. We found that the staff tried to keep up with the cleaning of public areas however, perhaps they were short-staffed. We had reserved the bubble for activities and were told by the concierge at a later date that someone reserved the entire bubble for 4 hours and therefore cancelled our reservation made days prior with no apologies. Our children were looking forward to playing tennis and soccer and were very upset. We had tried to cross-country ski and were told to come back. We had done so and on the third visit, we were finally able to obtain skis. We hope they start checking skis and waxing them. Ours definitely could have used some. We also found out the skating rink was open on the third day of our visit after being told during check-in it was closed. We happened to walk by and see that it was indeed open. Some boys from town were playing hockey on the ice, so we had to return a few times for access. Once we finally skated on the ice, we noticed it was quite bumpy, and I attempted to remove snow from the rink with the shovel left there. We do wish staff would have checked the ice for better upkeep. We found staff for activities and the concierges were not very helpful with directions and details. We found ourselves asking guests and others for direction and service questions. An example would be trail details for skiing as well as that there is a heated cabin for changing into skates with skating aids there for children. Also, when we booked the horse & carriage there were three extra people booked rather then the proper amount. We paid $91 dollars to have half a butt cheek on our seats for all four of us, all because the concierge overbooked the ride. We were disappointed to not be told that it wasn’t just our family ride as well. We had no idea that 12 other people would be on the same horse & carriage. Effective communication needs to be encouraged by management at this establishment, verbally or by pamphlets upon check-in. Maps should always be given upon check-in. We are also bilingual and found most staff preferred to speak English even though it appeared they were quite uncomfortable doing so. Further, once we wanted to enjoy a snack or even some rest time in the lobby around the fire, we found zero seating. On our second-to-last evening, we had to stand on the outsides of the area in hopes someone would leave. At 11 p.m., after 45 mins of looking and waiting, we finally saw someone was leaving a seating. As I approached them to ask if they were leaving for the night, a woman started yelling at me from afar. She was quite rude, and I found her behaviour disgusting. My husband saw that she had literally just entered the hotel. We found during our stay that many families were travelling with grandparents. The grandparents or one parent would literally stay all day at a seating area around the fire, leaving absolutely none available for others. None of them were ordering food or drinks from the hotel. They brought outside food, dishes, and drinks in and stayed for hours even with children under 5 yo. We saw many children under 8 yo walking around on their own with no supervision. Also note that you are not served food unless you are seated. Once we found a seat, they stopped serving food. It was quite disappointing. Finally, we found this hotel to be more like a « Holiday Inn » rather than a Fairmont Type hotel. For those expecting luxury this is not what we experienced at all during our stay. Please do better with service, as we found our stay quite frustrating. We would not return nor recommend.

Excellent stay, friendly staff and no shortage of activities to do with the family

Brettmurphy 2025/03/13 トリップアドバイザー認証口コミ

Yet another great stay! I cannot express how amazing the service prior to our arrival and while we were there from the concierge team and especially Nicko who answered so many emails of mine prior to our arrival. The rooms arent huge but thats not why you come here. We had a small issue with our AC unit making some noise but it was quickly fixed the next day after a quick text to the concierge team. The ability to text them is fantastic, I had a question if reservations were required for a 12:30 pm lunch at the buffet during the week and I received a text back saying yes we recommend them and they've already set them up for us. Excellent service! Room service was great, turndown service and mid-day cleaning so there was never a feeling of being rushed to leave the room early. We used the pool, sports center with the big dome in the back. Its setup for just about everything (NOTE: Make reservations for the sport you'd like ie: pickle ball, tennis, badminton, golf, etc and the sports staff will have it all setup for you). Tubing outside was a bit of a let down - the tubing itself is amazing and the hill is GREAT - but the lift doesn't work and its one heck of a workout to get up and down it with the family! Meals were great, Nymark is a great new addition and while traveling with children authentic local foods sometimes arent they're favorite so the restaurant staff had a kids menu and even let them pick from the main restaurant next door should they want. Express check-out and check-in made things that much smoother and let us have our room earlier and an hour later. On site car charging was great, 5 or 6 Tesla chargers (30amp) and 2x J1772 (1x30a and 1x50a) which are all free and please respect the 4 hour limit if you see the chargers are filling up. Only thing I would suggest some attention be paid to - the hot tubs, its tough to maintain a spa when you have so many people in and out I understand that but the water wasn't the best looking and there are tiles missing here and there. Please consider replacing these older tubs with something newer and nicer. All in all a great stay, friendly staff as always, sitting around the fireplace and having a drink while the kids played was exactly what we were looking for. Tip: Send the kids to the front desk or concierge office and have them do the scavenger hunt, if they complete it they get a prize (bag of candy), its not too hard but will keep them nicely occupied!

Old World Charm

kristinm549 Couples - 2025/02/22 トリップアドバイザー認証口コミ

My husband and I stayed for a long weekend for Valentine's Day weekend. The grounds and massive log cabins were absolutely stunning and beautiful. A truly impressive lobby and huge fireplace. We played cards and read by the fire, went snowshoeing, had a massage at the spa, went to the pool, and had breakfast and dinner there. While my husband and I had a major personal inconvenience while we were there, the GM and his staff were very helpful and we are grateful for all their help. Staff were very friendly and professional.

Dear kristinm549, Thank you for taking the time to share your experience at Fairmont Le Château Montebello. We are delighted to hear that you and your husband enjoyed your Valentine's Day weekend with us and that the charm of our historic log cabin, cozy fireplace, and winter activities contributed to a memorable stay. We truly appreciate your kind words about our team. Providing attentive and personalized service is at the heart of what we do, and we are pleased that we could assist you during your visit. While we regret the personal inconvenience you encountered, we are grateful for the opportunity to support you and ensure that your experience remained enjoyable. It would be a pleasure to welcome you back for another relaxing getaway in the future. Sincerely,

Wonderful Experience

Zach S 2025/02/19 トリップアドバイザー認証口コミ

Just returned from a wonderful experience at Montebello. We brought our Florida-raised children to experience a real winter & snow and we all had a blast. There are tons of winter activities for everyone and even just relaxing in the spectacular lobby was wonderful. I loved the history of the hotel too. My only gripe was the limited food options, especially in the winter and with children. There seems to be more restaurant options in the summer and those that were open in the winter were more fine dining with no real casual options. If you want a burger, room service is your only option. I believe the Nymark restaurant used to be a more casual pub from what I heard, and I wish that was still an option. The breakfast buffet was great and a good value if you have young children (half price for 6-12 year olds and 5 and under were free). We hope to return in the summer.

Dear Zooch76, Thank you for sharing your wonderful experience at Fairmont Le Château Montebello. We are thrilled to hear that you and your family had such a great time, especially introducing your Florida-raised children to the winter activities and relaxing in our beautiful lobby. It’s great to know that you enjoyed the historic charm of the hotel as well. We also appreciate your feedback regarding the food options. We understand how important it is to have a variety of dining choices, especially for families. We will certainly consider your comments as we continue to enhance our offerings, both in the winter and summer seasons. Thank you again for your kind words, and we look forward to welcoming you back in the summer for more memorable moments with your family. Sincerely,

Not worth the money

Mary-Lynn H 2025/02/17 トリップアドバイザー認証口コミ

The historic significance and grandeur of the central foyer remain impressive and unchanged, and for those two truths we enjoyed staying at the resort. My husband and I were engaged there in 2014 and we brought our 6 year old for the weekend to show her where our story officially began. While the grounds are beautiful, and the staff are very friendly and professional, the property itself is showing its age and deteriorating condition. Our room which was a signature king had a quite uncomfortable mattress, and our daughter found the cot she was provided very stiff. There was mold on the upper tiles in the shower and the television and other accessories in the room were aged (likely 10 plus years). For the price paid for the 2 night stay including 2 meals (brunch and supper) reaching almost 2000$ CDN we were disappointed with the overall value. A beautiful location but we likely won’t spend that kind of money again for a less than ideal accommodation.

Dear TAUser_1152018, Thank you for sharing your feedback regarding your recent stay at Fairmont Le Château Montebello. We are truly glad to hear that the historical significance of the property, as well as the grounds and our friendly staff, contributed to the enjoyment of your visit. It’s also special to know that you and your family were able to return to the place where your story began. We sincerely apologize for the issues you encountered with your room and the overall condition of the property. Your comments regarding the mattress, cot, and the condition of the room, have been taken seriously. We will make sure to address these concerns with our maintenance team to ensure these issues are resolved moving forward. We truly value your feedback as it helps us improve, and we hope that you will give us another opportunity to provide a more comfortable and memorable experience in the future. Sincerely,

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Fairmont Le Château Montebello 4 つ星

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当ホテルの客室

Fairmont Dbl Dbl

Fairmont King

Signature Luxury King

Deluxe Jacuzzi Suite King

Signature Luxury View

Fairmont Luxury King

Deluxe Luxury King

Fairmont Luxury Queen

Deluxe Luxury View Kg

ホテル所在地

アクセスと交通機関

ホテルサービス

Aux Chantignoles

Nymark

Bar Le Foyer

朝食

プール

フィットネスセンター

Spa

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