Fairmont Le Château Montebello bintang 4

Catatan tamu Avis (Peringkat ALL) 4.3/5 2.745 ulasan

Fairmont Le Château Montebello - Image 1
Fairmont Le Château Montebello - Image 2
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Deskripsi

Keistimewaan hotel

Lingkungan yang indah dan kegiatan sepanjang tahun menghadirkan beragam petualangan bagi tamu kami, seperti golf, kayak, ski lintas alam, kereta luncur anjing, olahraga curling, serta spa mewah yang menyegarkan dan memulihkan tenaga.

Akomodasi kami

Lokasi hotel

Fairmont Le Château Montebello

392 Notre Dame
J0V 1L0 MONTEBELLO
Kanada

GPS:45.649998, -74.949409

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.3/5  2.745 ulasan

Peringkat TripAdvisor  4.0/5  3.172 ulasan

Amazing

Catatan Tripadvisor 5.0/5

G4328IHrobertl Ulasan TripAdvisor tersertifikasi

Chateau Montebello is our home away from home. Always looking forward to spending time at Chateau. The most important thing is, the service and hospitality that everyone at the Chateau gives us. What makes our vacations so magical is the staff they treat us like family.

Dear G4328IIHrobert1, Thank you for your wonderful review and for considering Fairmont Le Château Montebello your home away from home. We are delighted to hear that you always look forward to your time with us and that our service and hospitality make your vacations enchanting. Your kind words about our staff treating you like family are truly appreciated. We strive to create memorable experiences for all our guests, and it is heartwarming to know we have succeeded in making your stays special. We look forward to welcoming you back to Château Montebello for many more unforgettable moments. Warm regards,

Dissapointing for a Fairmont.

Catatan Tripadvisor 1.0/5

lupmat Ulasan TripAdvisor tersertifikasi

The hotel staff was amazing. However, we found the quality of the room very mediocre. Everything seemed extremely old and in poor condition. Additionally, regarding the site, several buildings appear poorly maintained. Overall, our stay was not worth the expense. Fairmont Le Chateau Montebello stands in sharp contrast to the experiences we have had at other Fairmont locations (Banff and Quebec city).

Dear Lupmat, Thank you for taking the time to provide feedback on your recent stay at Fairmont Le Château Montebello. We appreciate your kind words about our staff and their service. However, we are genuinely sorry to hear that the condition of your room and the maintenance of the site did not meet your expectations. It is disappointing to learn that your experience fell short, especially compared to your visits to other Fairmont properties in Banff and Quebec City. Please know that we take your comments seriously and will address the concerns you raised with our maintenance and housekeeping teams to ensure improvements are made. We strive to maintain the high standards associated with the Fairmont brand, and your feedback is invaluable in helping us achieve that. Thank you once again for your feedback. We hope to have the opportunity to welcome you back and provide you with the exceptional experience you expect from Fairmont. Warm regards,

Exceptional!

Catatan Tripadvisor 5.0/5

bahador z Ulasan TripAdvisor tersertifikasi

My experience with Chateau Montebello was exceptional. The stunning architecture and serene surroundings provided a perfect retreat. The staff was incredibly attentive and courteous, ensuring a comfortable and enjoyable stay. The amenities, including the spa and dining options, were top-notch, offering a luxurious and relaxing experience. I highly recommend Chateau Montebello for anyone seeking a memorable getaway.

Dear Bahadorz886, Thank you for taking the time to share your exceptional experience at Fairmont Le Château Montebello. We are delighted to hear that the stunning architecture, serene surroundings, and attentive staff contributed to your perfect retreat. Your kind words about our amenities, including the spa and dining options, are greatly appreciated. It is always our aim to provide a luxurious and relaxing experience for all our guests. We sincerely appreciate your recommendation and look forward to welcoming you back for another memorable stay. Warm regards,

Overpriced In Montebello

Catatan Tripadvisor 3.0/5

Nibiru007 Ulasan TripAdvisor tersertifikasi

My wife and I went to this hotel for a golfing / wedding anniversary trip. The building is so impressive from the outside and the lobby provides an amazing Canadiana atmosphere. We enjoyed the lobby bar. The rest is disappointing! We had a high end room and it and the hallways were musty. The restaurant food was so overpriced, with very limited menus and frankly, not very good. Even the outdoor barbeque provided very limited choices. Breakfast was okay but exorbitantly priced. Al in all there are better higher quality places for the same or less money in Montebello. So bottom line here is overpriced, lower quality, not up to 5 start standards.

Dear Nibiru007, Thank you for sharing your feedback following your recent stay at Fairmont Le Château Montebello. We are sorry to learn that your experience did not meet your expectations, particularly concerning the restaurant offerings and the overall value of your stay. Your comfort and satisfaction are very important to us, and it is clear that we fell short in providing the experience you deserved. We regret that the dining options, the quality of the food, and the hallway conditions did not meet your expectations. Cleanliness and maintenance are top priorities for us, and we apologize that this was not reflected during your stay. Your comments will be shared with our culinary and housekeeping teams for immediate review and improvement. We hope you will give us another opportunity to host you and provide the memorable experience that Fairmont Le Château Montebello is known for. Warm regards,

Great relaxing time with minor issues

Catatan Tripadvisor 4.0/5

Shanese C Ulasan TripAdvisor tersertifikasi

Felt right at home. The pools were amazing. Lobby was very cold but staff was kind enough to bring over a blanket. A bit disappointing that there are no more atvs as it is advertised on their maps and on the TV in their lobby. We were really looking forward to trying them. Also indoor tennis and badminton area was very disorganized I actually had to clean up other equipment left on the floor by other guests so that we can play. Chose to play indoor as it was very hot that day but realized their indoor area was a dome that was even warmer than outside with no AC. Also saw a couple dead mice near the entrance to the dome. It's clear not much staff goes to that part of the resort.

Dear shanesec2019, Thank you for taking the time to share your detailed feedback regarding your recent stay at Fairmont Le Château Montebello. We are delighted to hear that you felt right at home and thoroughly enjoyed our amazing pools. It is wonderful to know that our staff's attentiveness in the lobby contributed to your comfort. We sincerely apologize for the minor issues you encountered during your stay. We understand how disappointing it can be when expectations are not fully met. Please be assured that we are taking your comments regarding the absence of ATVs, the organization of the indoor sports area, and the conditions in the indoor dome very seriously. These areas will receive the necessary attention to ensure a more seamless experience for our guests. Your positive feedback about the overall relaxation and enjoyment you experienced is greatly appreciated. We strive to create a welcoming and comfortable environment for all our guests, and it is rewarding to know that we succeeded in many aspects of your stay. Thank you once again for your valuable feedback. We look forward to the opportunity to welcome you back in the future and to provide you with an even more enjoyable and flawless experience. Warm regards,

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 435 ulasan 9/10 Lokasi
  • 905 ulasan 5.3/10 Kamar
  • 1.137 ulasan 8.3/10 Pelayanan
  • 14 ulasan 5.1/10 Internet
  • 771 ulasan 5.8/10 Makanan
  • 653 ulasan 8/10 Fasilitas
  • 592 ulasan 7.7/10 Suasana
  • 321 ulasan 3.4/10 Kenyamanan

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