Fairmont Chateau Lake Louise 5성

고객 평점 (ALL 평가) 4.7/5 7,339 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Fairmont Chateau Lake Louise - Image 1
Fairmont Chateau Lake Louise - Image 2
Fairmont Chateau Lake Louise - Image 3
Fairmont Chateau Lake Louise - Image 4
111 Lake Louise Drive, T0L 1E0 LAKE LOUISE, 캐나다

호텔설명

호텔 추가 정보

  • A wellness retreat cradled in the Canadian Rockies on the shores of Lake Louise

  • Banff National Park and the Beehive at your doorstep; outdoor activities at your fingertips

  • A heated indoor swimming pool and health club, to unwind and let off steam

  • Multiple dining options with seven restaurants and an in-room dining service

숙박

호텔 위치

Fairmont Chateau Lake Louise

111 Lake Louise Drive
T0L 1E0 LAKE LOUISE
캐나다

GPS:51.416787, -116.212386

전화
팩스 +1 403-522-3834

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 피트니스 센터
  • Wi-Fi
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.7/5  7,339 리뷰

TripAdvisor 평가  4.4/5  10,685 리뷰

2025으뜸 시설

The Hotel Does Not Welcome anyone in their Hotel that are not Staying there. Have to go to bathroom outside of hotel

트립어드바이저 평점 1.0/5

904getaway TripAdvisor 인증 리뷰

We paid $70 US dollar to take a bus to the hotel and then $200 for a sleigh ride only to find out if you are not staying at the hotel you are not welcome. We arrived early to see the hotel and have a lite lunch and drinks only to find our hotel was covered in signage stopping anyone not staying there to see anything past the left or right of the lobby foyer. You can’t eat in the restaurant’s or use their bathrooms. In the hall to the left of the lobby there is a quick snack grab and go place that you can sit on a window seal ledge if room available. We were going to be here 3 1/2 hours and couldn’t even use any restrooms as only for guests. There are some public bathrooms outside in the parking lot away from the hotel is all. Why would you allow people to book sleigh rides here if they are not welcome. Shame on you for treating people this way.

고객 평점 3.0/5

Jeong E. A. 친구 - 전체(All) 통지 확인

뷰가 좋고 친절하나 서비스와 사전 설명이 부족함 일단 건조해서 코피가 나 가습기를 빌리고 싶었는데 첫번째에 거절당하고 두번째에 빌릴 수 있었다. 그 후 간단한 아침을 먹기 위해 전자레인지를 빌렸는데 갑자기 방이 정전되는 사고가 일어나 2시간 이상 객실에서 아무것도 못한채 기다리기만 했었어야 했다 직원 호출 하였지만 방문도 너무 늦고 해결도 너무 늦어서 오전 일정을 다 날려버렸다 소중한 여행시간과 일정을 날려서 기분이 안좋았다 그 후 룸크레딧 or 2인조식 택1로 보상은 해주셨지만 우리는 6인 예약이고 아침밥을 한개의 방에서 다같이 먹는 상황이라 다같이 피해를 봤지만 이 사건은 2인방에서 일어난 일이라고 2인기준으로만 보상해주셨다 대처가 아쉽다고 느껴졌다 (처음에 보상도 2인조식이라해서 우린 6명이라고 차라리 다른 보상 없나요 하고 룸크레딧으로 달라고 요청을 했어야 했다) 애초에 전자레인지와 커피포트를 같이 돌리면 안된다고 미리 이야기 해서 사건이 일어나지 않게 해주셨다면 서로 문제도 일어나지 않고 더 좋았을 것이다 5성급 호텔이 그정도의 전기로 정전 난다는건 상상도 못했다 나는 한국인이라 캐나다 여행을 언제 또 갈 수 있을지 몰라서 더 소중하고 아쉬운 시간이였다 이 시간 공백으로 인해 마차도 못타고 스키도 못타고 호수 구경도 못하고 눈에 덮여 있어 아이스링크도 못타고 너무 아쉬운 여행이였다

Good Day; Thank you for sharing your feedback. While we are pleased you enjoyed the views and cleanliness of the hotel, we are truly sorry for the service delays and disruption you experienced, particularly the power outage and communication shortcomings. Your comments have been shared with our team as we work to improve responsiveness and guest care. Kind Regards, Fahrin Bushra Guest Relations Analyst Fairmont Chateau Lake Louise

Winter at Lake Louise

트립어드바이저 평점 5.0/5

sc52017 TripAdvisor 인증 리뷰

We love this part of Canada. We have never been there in winter. We have stayed at the hotel before, but it was many years ago. A lot of changes since then. We have always wanted to go back and stay in the winter. It was magical. Waking on the frozen lake was surreal. It was a special anniversary so we decided we would splurge for this trip. We booked a lake view one bedroom suite. I have to say the initial suite we were taken to was very disappointing. You had to stand right in front of the windows to see the lake from the living room and bedroom window was high up and small making the room dark. Sorry but I forgot that room#. We were able to change rooms. It had walls of windows in both rooms. The bathroom was large and well laid out. I think it has to be one of best rooms in the hotel (#619). Every person we came in contact with from front desk, concierges, housekeeping, restaurant servers were wonderful. The attention to detail, to service, to making sure your visit was the best it could be was first class. Yasmin,(front desk) Chris (housekeeping), Kenny and Marion (Louiza Restaurant). Alexandra Bentham & Alex Keogh (Suite VIP Concierges) had contacted up several times before arrival asking if there was anything they could do or arrange for our stay. They had desserts and flowers waiting for us in our suite. Then there is the most amazing, wonderful Rosh Thapa (Front Desk Asst Mgr). The amount of time he spent with us to change to a different suite and making sure everything was taken care of and handled flawlessly was incredible. He made this special trip absolutely the best. The one big disappointment though was the change the hotel did some years back by taking away the amazing open area by all the large windows facing the lake, which is now the Fairview Bar and Restaurant. That whole area was open to guests to sit, relax, visit. You could enjoy a cup of tea/coffee or a drink. There were also different types of musicians at different times. It was so enjoyable to relax and just look at the amazing scenery without the large volume of the day trippers. As noted in several reviews that can take away of some of the enjoyment because of the crowds around the lake and the various trails available. We've experienced it before. We just happened to pick the perfect time on this trip. Very, very light on non-guests. Highly recommend this is a place you put on your list. The amazing beauty of this location will take your breath away. The people who work there make your stay the best you will ever have.

Splendid Stay

트립어드바이저 평점 5.0/5

plushiesandpostcards TripAdvisor 인증 리뷰

For obvious reasons, the Fairmont Chateau Lake Louise has the most amazing views of Lake Louise! I was awed from the moment I walked into the lobby. The staff were incredibly kind and efficient everywhere I went on the property. My Lakeview King room was fantastic. Spacious, cozy and comfortable. I love the sitting area – I could sit there and look at the mountains all day long. The property amenities and facilities were excellent. There were a couple of restaurants to choose from including a grab and go, shops selling everything from clothing to home décor, paintings to souvenirs, equipment rental for skiing, boarding and skating, and a fabulous indoor pool. I came here on a separate occasion for the afternoon tea and that was phenomenal. Pricey but worth the experience.

Fairmont Chateau Lake Louise — A Location That Redefines Scenic Beauty

트립어드바이저 평점 5.0/5

Puneet605 TripAdvisor 인증 리뷰

Fairmont Chateau Lake Louise sits in one of the most spectacular locations anywhere in the Rockies. The hotel is positioned directly on the edge of the lake, offering uninterrupted views of the turquoise water framed by towering peaks and Victoria Glacier. Whether you’re looking out from your room, walking through the lobby, or stepping onto the lakeside trail, the scenery feels almost unreal. Sunrise paints the mountains in soft pinks, and sunset reflects golden light across the lake—both moments worth planning your day around. The ability to walk straight out of the hotel and onto world‑class hiking paths is a huge advantage, and in winter the frozen lake and snow‑covered mountains create a postcard-perfect setting. If your priority is breathtaking natural beauty and immediate access to Lake Louise, this property is unmatched.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 2,391 리뷰 8.9/10 위치
  • 3,726 리뷰 8.4/10 객실
  • 4,403 리뷰 9.1/10 서비스
  • 28 리뷰 6.3/10 인터넷 가격
  • 2,038 리뷰 7.2/10 레스토랑
  • 855 리뷰 5/10 안락함
  • 427 리뷰 7.9/10 청결도
  • 397 리뷰 8.5/10 조식

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