Fairmont Orchid - Hawaii bintang 5

Catatan tamu Avis (Peringkat ALL) 4.6/5 2.564 ulasan

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Fairmont Orchid - Hawaii - Image 2
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Deskripsi

Keistimewaan hotel

  • Kolam renang menghadap laut seluas 929 m²

  • Laguna yang tenang dengan pantai pasir putih dan perairan dangkal

  • Five restaurants, including oceanfront sunset dining

  • Beach club with water sports and cultural activities

  • Spa Without Walls featuring outdoor treatment spaces

Akomodasi kami

Lokasi hotel

Fairmont Orchid - Hawaii

1 North Kaniku Drive, Kohala Coast
96743 HAWAII
Amerika Serikat

GPS:19.951222, -155.859672

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.6/5  2.564 ulasan

Peringkat TripAdvisor  4.5/5  5.951 ulasan

Sertifikat keunggulan 2023

The Fairmont Orchic is a gem of a resort spot.

Catatan Tripadvisor 5.0/5

Ron1224 Ulasan TripAdvisor tersertifikasi

Wonderful time at the Fairmont Orchid. From the very friendly, welcoming staff, to the location and beauty/cleanliness of the grounds, this made for a wonderful vacation.

Good stay, but not great

Catatan Tripadvisor 3.0/5

AimeeT5 Ulasan TripAdvisor tersertifikasi

The hotel was fine, rooms were nice, common areas were gorgeous, but for a Fairmont and for the price, there wasn't really anything that WOWed me. Pool area is small and VERY tired as are all the lounges and chair pads. Beach area is VERY small and gets very crowded with small children in the water. Service was very average. I had to leave several notes over several days for the housekeeper to refill the shower soap....in the shower that was never cleaned the entire time we were there (same small pile of sand from inside a bathing suit remained there for 5 days!). I left my flat iron in the room. I called 2 hours after we checked out when I realized we had left it there and they said it wasn't there. Now, come on!

excellent

Catatan Tripadvisor 5.0/5

Steven S Ulasan TripAdvisor tersertifikasi

excellent stay, good breakfast, lunch, dinner, beautiful view, nice swimming, bar, good service, excellent stay, good breakfast, lunch, dinner, beautiful view, nice swimming, bar, good service,

Thank you for your excellent review! We're thrilled to hear that you had such a wonderful stay with us and that you enjoyed our breakfast, lunch, and dinner offerings, as well as the beautiful view and amenities like the swimming pool and bar. Providing exceptional service is always our priority, and we're delighted that our team could contribute to making your stay memorable. We look forward to welcoming you back for another excellent experience in the future! With warm aloha, Barbie Nakamura Director of Quality

perfect

Catatan Tripadvisor 5.0/5

andytoshiro Keluarga - Ulasan TripAdvisor tersertifikasi

excellent stay at the Orchid. Everybody was so nice and all the outlets were great and relaxing Tiara and James at the front desk took good care of us. Lisa, Nerlie, Kallan and Chris at the Fairmont Gold lounge were so welcoming during the morning breakfasts we will miss them. Destiny at the beach bar was great and lounge bartender Manna is the man! server Roshni too. highly recommend!

Thank you so much for your glowing review! We're thrilled to hear that your stay at with us was nothing short of excellent. It's fantastic to know that our team members, including Tiara, James, Lisa, Nerlie, Kallan, Chris, Destiny, Manna, and Roshni, went above and beyond to make your experience memorable. We'll be sure to pass along your kind words to them—they'll be delighted to hear that their efforts made such a positive impact on your stay. We hope to welcome you back soon for another fantastic experience! With warm aloha, Barbie Nakamura Director of Quality

Relaxing staycation for a conference

Catatan Tripadvisor 5.0/5

Kathleen R Ulasan TripAdvisor tersertifikasi

Stayed for a conference. Enjoyed my time. Peaceful and relaxing. Staff very accommodating and friendly. Breakfast buffet at the orchid was delicious and our waitress was awesome. My only complaint is dinner at the Hale Kai. Understaffed. Waitress was serving front and back, could not accommodate our needs. Food was undercooked, bland, and overpriced. Room was clean, bed was comfortable. Relaxing and working on the lanai with the waterfalls was one of my favorite parts. I am Kamaina and live on Oahu. I wanted to bring my dog but $75/night cleaning fee is quite much for a 12 pound Pomeranian Chihuahua who you wouldn’t even know is there. I believe $75 for a stay 4 days or less is much more reasonable. I would stay here more often if that was the case. Overall, very good stay.

Thank you for sharing your experience with us. We're delighted to hear that you enjoyed your time at the conference and found your stay peaceful and relaxing. It's wonderful to know that our staff were accommodating and friendly, and that you found the breakfast buffet delicious. We apologize for the challenges you experienced at dinner at Hale Kai. Your feedback regarding the understaffing, undercooked food, and pricing concerns has been noted, and we will address these issues with our team to ensure a better dining experience for our guests in the future. Be assured, I have shared your experience with our Director of Food & Beverage. I know he will find it valuable as he continues to work on our guest experience. Your suggestion regarding the pet cleaning fee is appreciated, and we will take it into consideration for future policies. Thank you again for choosing to stay with us, and we hope to welcome you back for another relaxing stay in the future. With warm aloha, Barbie Nakamura Director of Quality

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 475 ulasan 8.9/10 Lokasi
  • 926 ulasan 7.4/10 Kamar
  • 1.417 ulasan 8.6/10 Pelayanan
  • 12 ulasan 6.1/10 Internet
  • 772 ulasan 8.6/10 Fasilitas
  • 407 ulasan 9.2/10 Pantai
  • 263 ulasan 8.9/10 Kolam
  • 236 ulasan 6.1/10 Kebersihan

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