Fairmont Dallas 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 3.8/5 2.655 görüş

En iyi fiyat
garantisi
Fairmont Dallas - Image 1
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1717 N Akard Street, 75201 DALLAS, Amerika Birleşik Devletleri

Açıklama

Otel ekstraları

  • Surrounded by shops, restaurants, museums and arts venues in the Downtown Historic District

  • Eclectic dining at locally inspired Pyramid Restaurant and one of the city’s largest Starbucks

  • Junior Olympic-sized rooftop pool with poolside service and breathtaking skyscraper views

  • 26 versatile meeting rooms including a ballroom and the legendary Venetian Room concert space

Konaklama olanaklarımız

Otelin konumu

Fairmont Dallas

1717 N Akard Street
75201 DALLAS
Amerika Birleşik Devletleri

GPS:32.785499, -96.80117

Telefon
Faks +1 214-720-7405

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Restoran
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  3.8/5  2.655 görüş

TripAdvisor Derecesi  4.2/5  3.473 görüş

Best Concierge Experience

Tripadvisor puanı 5.0/5

Akkanusing TripAdvisor onaylı yorum

We had booked a stay at the Fairmont for my wife's 30th birthday, and I wanted to do something special. I had one of the best experiences with Fairmont's Concierge team who assisted me in making my wife's birthday a special one. I mostly spoke with Philip Powell but I know his team played a crucial role in allowing all of this to come together. They allowed me to ship decorations for the room that they helped to put up. Then Philip suggested to share some pictures of Haylee with her friends and family and he would have his team frame and set it up all around the room. They had the champagne and cake waiting for us when we got there and my wife was shocked! I want to shoutout additional members on Philip's team Darrel Lucas and bellman Max who played key roles in making all of this come together and ensure everything was in order. I truly appreciate the concierge team at Fairmont, and I can say I have not worked with a better team that was so accommodating. All their responses via email or phone were timely and it was a pleasure to work with them. If you want to plan something special for your loved ones, I highly recommend staying at the Fairmont Dallas because Philip and his team will ensure what you plan is truly a special one. I also want to mention that I left my Bluetooth speaker in the room and Philip was able to locate it for me, and then Jack Farley from the Front desk helped me deliver it to the Uber Courier to ensure it got delivered to my in laws in Frisco. I really appreciated all their efforts here.

Stay Away From This Fairmont Dallas

Tripadvisor puanı 1.0/5

F9477RTcarlosm TripAdvisor onaylı yorum

My Family and I usually look to spend our Holidays Christmas and New year at any of the Fairmont Hotels , because of the luxury , elegance and level of service that we have receive in many of the properties around the world, including USA, Canada and Europe , Regrettably on this occasion we encountered what is overall the worst Fairmont property we have experienced. From the moment we arrive we feel something different about this property , the rooms that they assign to us it was really bad for a family of 4, 2 adults and 2 Teens, after we paid for an Upgrade we have a Suite which by the way was even worse, we have to go to the lobby in order to get some Body wash and Shampoo because they didn't refill the bottles and by the way the phone didn’t work in the room. The common areas were noticeably dirty, the building feels outdated and the public restrooms showed visible damage and lack of maintenance. In the bathrooms, the shower had extremely low water pressure, the toilet required flushing four times for proper use, the refrigerator was not functioning, and the in-room safe its not working. we have to change room because of the size of the beds, after paying for. These deficiencies alone are concerning; however, what was most disappointing is that this property does not reflect the quality - category - or warmth of service that Fairmont is known for. Having stayed at multiple Fairmont hotels across Canada and the United States, I can confidently say that this is, without question that this is the worst Fairmont property I have experienced. The pool area which should be a highlight of any Fairmont property, was in an unacceptable and completely neglected condition. The entire pool area appeared abandoned the restrooms were closed and blocked, there were no towels available for guest use, and the flooring was poorly maintained to the point that the area was essentially unusable. Additionally, the green areas looked more like overgrown weeds than properly maintained gardens Overall, this area was a total disappointment and far from the standards expected of a luxury hotel. Additionally, the restaurant service was unacceptably slow and inefficient. The fact that a 20% gratuity is automatically added appears to negatively impact the level of service, as staff seemed indifferent to guest satisfaction This practice undermines the hospitality experience and does not align with the premium service standards expected from a Fairmont hotel. While the hotel does benefit from a privileged and convenient location, this is unfortunately the only positive aspect I can highlight. Beyond this the overall experience was deeply disappointing and I would not choose to stay at this property again. If this had been my first experience with the Fairmont brand, these shortcomings might have gone unnoticed. However, for guests who are familiar with Fairmont’s usual level of excellence, it is immediately clear that this property does not meet the brand’s established standards.

Great holiday visit! Beautiful hotel, great location!

Tripadvisor puanı 5.0/5

themdills TripAdvisor onaylı yorum

Staff was the best! Great service everywhere we went. Front desk team was excellent: Lilian, Jaclyn and especially Buy! Dining room staff were all so friendly and handled a backed up kitchen with grace. Hotel was beautifully decorated for the holidays and rooms extremely clean.

Dear Guest, Thank you for your wonderful review! We’re thrilled to hear that our team made such a positive impression and that you received great service throughout the hotel. It’s also great to know you enjoyed the holiday décor and the cleanliness of your room. We look forward to welcoming you back to Fairmont Dallas again in the future. Best regards, Fairmont Dallas

Highly Recommend

Tripadvisor puanı 5.0/5

P9443ZCkristinm TripAdvisor onaylı yorum

The Fairmont is such a lovely hotel, and the location in the middle of Dallas makes it really convenient. It’s very clean, and there are several great spots to eat right in the hotel. What really stood out to me, though, was the staff. My best friends surprised me with a night there for my birthday, and they worked with the concierge ahead of time. Darrell and Phillip were incredible. They decorated the room, left an amazing charcuterie board for us, and even came by to wish me a happy birthday in person. When we checked out the next morning, they remembered us and sang Happy Birthday again, which was so unexpected and thoughtful. The whole experience just felt personal and genuine. I’d happily stay at the Fairmont again, and I really do think the staff makes it special compared to other places in DFW.

Dear Guest, Thank you for your wonderful review and for sharing such a special experience! We’re truly honored that you chose Fairmont Dallas to celebrate your birthday. It’s heartwarming to hear how Darrell and Phillip helped create such a memorable and personal stay, from the thoughtful room decorations to the surprise charcuterie and birthday wishes. We’re delighted you enjoyed the hotel, its convenient location, and dining options, but most of all that our team made you feel so well cared for. We look forward to welcoming you back to Fairmont Dallas for many more celebrations in the future. Best regards, Fairmont Dallas

Comfortable and Great for the value you pay

Tripadvisor puanı 4.0/5

JPN65Montreal_Canada TripAdvisor onaylı yorum

The hotel location is walking distance to many places. Room are nice, and decoration even do a little bit outdated , everything is comfortable. Restaurant and gift shop on site. Great hotel will be back.

Dear Guest, Thank you for your great review! We’re glad to hear you found the hotel comfortable, well located, and a good value. We appreciate your note about the décor and are happy you enjoyed the on-site restaurant and gift shop. We look forward to welcoming you back to Fairmont Dallas on your next visit. Best regards, Fairmont Dallas

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