Fairmont Dallas bintang 4

Catatan tamu Avis (Peringkat ALL) 3.8/5 2.657 ulasan

Jaminan Harga
Terbaik
Fairmont Dallas - Image 1
Fairmont Dallas - Image 2
Fairmont Dallas - Image 3
Fairmont Dallas - Image 4
1717 N Akard Street, 75201 DALLAS, Amerika Serikat

Deskripsi

Keistimewaan hotel

  • Surrounded by shops, restaurants, museums and arts venues in the Downtown Historic District

  • Eclectic dining at locally inspired Pyramid Restaurant and one of the city’s largest Starbucks

  • Junior Olympic-sized rooftop pool with poolside service and breathtaking skyscraper views

  • 26 versatile meeting rooms including a ballroom and the legendary Venetian Room concert space

Akomodasi kami

Lokasi hotel

Fairmont Dallas

1717 N Akard Street
75201 DALLAS
Amerika Serikat

GPS:32.785499, -96.80117

Telepon
Fax +1 214-720-7405

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  3.8/5  2.657 ulasan

Peringkat TripAdvisor  4.2/5  3.471 ulasan

Stay Away From This Fairmont Dallas

Catatan Tripadvisor 1.0/5

F9477RTcarlosm Ulasan TripAdvisor tersertifikasi

My Family and I usually look to spend our Holidays Christmas and New year at any of the Fairmont Hotels , because of the luxury , elegance and level of service that we have receive in many of the properties around the world, including USA, Canada and Europe , Regrettably on this occasion we encountered what is overall the worst Fairmont property we have experienced. From the moment we arrive we feel something different about this property , the rooms that they assign to us it was really bad for a family of 4, 2 adults and 2 Teens, after we paid for an Upgrade we have a Suite which by the way was even worse, we have to go to the lobby in order to get some Body wash and Shampoo because they didn't refill the bottles and by the way the phone didn’t work in the room. The common areas were noticeably dirty, the building feels outdated and the public restrooms showed visible damage and lack of maintenance. In the bathrooms, the shower had extremely low water pressure, the toilet required flushing four times for proper use, the refrigerator was not functioning, and the in-room safe its not working. we have to change room because of the size of the beds, after paying for. These deficiencies alone are concerning; however, what was most disappointing is that this property does not reflect the quality - category - or warmth of service that Fairmont is known for. Having stayed at multiple Fairmont hotels across Canada and the United States, I can confidently say that this is, without question that this is the worst Fairmont property I have experienced. The pool area which should be a highlight of any Fairmont property, was in an unacceptable and completely neglected condition. The entire pool area appeared abandoned the restrooms were closed and blocked, there were no towels available for guest use, and the flooring was poorly maintained to the point that the area was essentially unusable. Additionally, the green areas looked more like overgrown weeds than properly maintained gardens Overall, this area was a total disappointment and far from the standards expected of a luxury hotel. Additionally, the restaurant service was unacceptably slow and inefficient. The fact that a 20% gratuity is automatically added appears to negatively impact the level of service, as staff seemed indifferent to guest satisfaction This practice undermines the hospitality experience and does not align with the premium service standards expected from a Fairmont hotel. While the hotel does benefit from a privileged and convenient location, this is unfortunately the only positive aspect I can highlight. Beyond this the overall experience was deeply disappointing and I would not choose to stay at this property again. If this had been my first experience with the Fairmont brand, these shortcomings might have gone unnoticed. However, for guests who are familiar with Fairmont’s usual level of excellence, it is immediately clear that this property does not meet the brand’s established standards.

Great holiday visit! Beautiful hotel, great location!

Catatan Tripadvisor 5.0/5

themdills Ulasan TripAdvisor tersertifikasi

Staff was the best! Great service everywhere we went. Front desk team was excellent: Lilian, Jaclyn and especially Buy! Dining room staff were all so friendly and handled a backed up kitchen with grace. Hotel was beautifully decorated for the holidays and rooms extremely clean.

Dear Guest, Thank you for your wonderful review! We’re thrilled to hear that our team made such a positive impression and that you received great service throughout the hotel. It’s also great to know you enjoyed the holiday décor and the cleanliness of your room. We look forward to welcoming you back to Fairmont Dallas again in the future. Best regards, Fairmont Dallas

Highly Recommend

Catatan Tripadvisor 5.0/5

P9443ZCkristinm Ulasan TripAdvisor tersertifikasi

The Fairmont is such a lovely hotel, and the location in the middle of Dallas makes it really convenient. It’s very clean, and there are several great spots to eat right in the hotel. What really stood out to me, though, was the staff. My best friends surprised me with a night there for my birthday, and they worked with the concierge ahead of time. Darrell and Phillip were incredible. They decorated the room, left an amazing charcuterie board for us, and even came by to wish me a happy birthday in person. When we checked out the next morning, they remembered us and sang Happy Birthday again, which was so unexpected and thoughtful. The whole experience just felt personal and genuine. I’d happily stay at the Fairmont again, and I really do think the staff makes it special compared to other places in DFW.

Dear Guest, Thank you for your wonderful review and for sharing such a special experience! We’re truly honored that you chose Fairmont Dallas to celebrate your birthday. It’s heartwarming to hear how Darrell and Phillip helped create such a memorable and personal stay, from the thoughtful room decorations to the surprise charcuterie and birthday wishes. We’re delighted you enjoyed the hotel, its convenient location, and dining options, but most of all that our team made you feel so well cared for. We look forward to welcoming you back to Fairmont Dallas for many more celebrations in the future. Best regards, Fairmont Dallas

Comfortable and Great for the value you pay

Catatan Tripadvisor 4.0/5

JPN65Montreal_Canada Ulasan TripAdvisor tersertifikasi

The hotel location is walking distance to many places. Room are nice, and decoration even do a little bit outdated , everything is comfortable. Restaurant and gift shop on site. Great hotel will be back.

Dear Guest, Thank you for your great review! We’re glad to hear you found the hotel comfortable, well located, and a good value. We appreciate your note about the décor and are happy you enjoyed the on-site restaurant and gift shop. We look forward to welcoming you back to Fairmont Dallas on your next visit. Best regards, Fairmont Dallas

Great service, not so great facility

Catatan Tripadvisor 5.0/5

LiceuPereira Ulasan TripAdvisor tersertifikasi

The service was absolutely superb. It head and shoulder above all other hotels I stayed. From valet to front desk, to bellman, to the restaurants. The hotel itself is a little older, and needs a little TLC. But they really take care of you. I was pleasantly surprise.

Dear Guest, Thank you for your wonderful review! We’re thrilled to hear that you experienced such superb service throughout your stay, from valet to dining. We appreciate your thoughtful comments about the property and are glad that our team’s care and attention made a lasting impression. We look forward to welcoming you back to Fairmont Dallas again. Best regards, Fairmont Dallas

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 785 ulasan 8.4/10 Lokasi
  • 1.999 ulasan 5.1/10 Kamar
  • 2.477 ulasan 8.3/10 Pelayanan
  • 121 ulasan 4/10 Internet
  • 851 ulasan 4/10 Fasilitas
  • 763 ulasan 4.9/10 Suasana
  • 698 ulasan 5.1/10 Kebersihan
  • 673 ulasan 5.1/10 Kenyamanan

Diberdayakan oleh Trustyou

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.