Fairmont Le Manoir Richelieu 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.7/5 11.633 görüş

Fairmont Le Manoir Richelieu - Image 1
Fairmont Le Manoir Richelieu - Image 2
Fairmont Le Manoir Richelieu - Image 3
Fairmont Le Manoir Richelieu - Image 4

Açıklama

Otel ekstraları

  • Labeled ALLSAFE

  • A nature retreat, only one hour thirty minutes from Quebec City

  • A historic French castle overlooking the St Lawrence River in the Charlevoix countryside

  • Next door to the Charlevoix Casino, for games and entertainment

  • A multi-sports center with indoor & outdoor pools, mini-golf, tennis and more

Konaklama olanaklarımız

Otelin konumu

Fairmont Le Manoir Richelieu

181 rue Richelieu
G5A 1X7 CHARLEVOIX
Kanada

GPS:47.623469, -70.14308

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Restoran
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.7/5  11.633 görüş

TripAdvisor Derecesi  4.2/5  4.209 görüş

2025 mükemmeliyet sertifikası

Confotable

Tripadvisor puanı 4.0/5

rblemir TripAdvisor onaylı yorum

I stayed at the Fairmont Richelieu Malbaie for 4 nights for a work convention. After my 3rd visit to this establishment, it's always very pleasant to stay at this hotel. I had a room with a comfortable king-size bed and a view of the Saint-Laurent river. In my room, there was a small refrigerator, an iron, a 43-inch TV with cable, an Alexa system for relaxation, and a dresser for working. It was truly unpleasant not to have a microwave oven. Other 5-star hotels have microwaves next to the ice machine; this would be a suggestion for a grand hotel. The $25 buffet breakfast is very good, but I've seen better for a five-star. The staff is very polite and courteous, ready to serve you. Valet service is available at the entrance. The hotel has two very good restaurants for dinner, and also a bar in the lobby for a drink. The hotel has a coffee shop and a small boutique. There's an underground passage that takes you directly to Casino Charlevoix, where I lost thirty dollars. The hotel has extensive grounds for walks, a gym, an indoor and outdoor pool, a sauna, and hot and cold baths that I truly enjoyed every evening. I recommend the Fairmont Malbaie hotel for a pleasant stay in La Malbaie

Dear Rblemir. We very much appreciate your comments regarding your stay at the Fairmont Le Manoir Richelieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adrien Demol Guest Experience Manager Fairmont Le Manoir Richelieu 181, Rue Richelieu La Malbaie, Québec Canada G5A 1X7 Tél. +1 418 665 8932 Fax +1 418 665 4566 adrien.demol@Fairmont.com

Location, location, location.

Tripadvisor puanı 4.0/5

Richard A TripAdvisor onaylı yorum

Location, location, location. No doubt about that. It's unique. We stayed at the Fairmont for 3 nights while exploring the Charlevoix area with an excursion to Les Escoumins to see whales. Like I told the hotel already, they need to upgrage the installations to bring it to this century. Don't get me wrong, the hotel has a unique charm and the service is excellent. I cant't comment much on the food except for breakfast which is adequate but could more elaborate. That's what you expect in an Accorn resort. Overall our stay was memorable and I would go back anytime.

Dear Richard_5891, Thank you very much for taking the time to share your experience following your stay at the Fairmont Le Manoir Richelieu. We’re delighted to know that you enjoyed the charm of our property, the quality of our service, and the beauty of Charlevoix during your stay including your whale-watching excursion to Les Escoumins! We’ve also taken good note of your comments regarding the need to modernize certain installations and enhance the breakfast offering. Your feedback is truly valuable, as it helps us continue improving while preserving the unique character of our historic resort. We’re thrilled to hear your stay was memorable and that you would return anytime we’ll be looking forward to welcoming you back for another unforgettable experience. Kind regards, Adrien Demol Gérant de l'expérience client Fairmont Le Manoir Richelieu 181, Rue Richelieu La Malbaie, Québec Canada G5A 1X7 Tél. +1 418 665 8932 Fax +1 418 665 4566 adrien.demol@Fairmont.com

Disappointing

Tripadvisor puanı 3.0/5

Horshomite TripAdvisor onaylı yorum

We had booked this hotel for part of a 40th anniversary trip after seeing the amazing reviews. Unfortunately this was not our experience. Our room was lovely. A great view and very clean and well appointed. But the hotel had a convention and were very short staffed in all areas. Dinner the first night was very slow with missing cutlery, unavailable wine from the wine list, missing food items and a very long wait for anything. There was no waiter service to the terrace and a 20 minute queue to collect your own drink from the bar.Not the sort of service we had expected. We did complain at the time but it appeared that staff had been allocated to the convention functions leaving the hotel understaffed.The inside terrace room was also closed in the afternoon for a wedding. A real shame.

Dear Horshomite, Thank you for taking the time to share your experience following your stay at Fairmont Le Manoir Richelieu. I am sincerely sorry to hear that your anniversary visit did not meet your expectations, despite the positive aspects you highlighted regarding your room and its view. I regret that service delays and limited availability affected your dining experiences and overall comfort. Your feedback has been shared with the teams involved so we can identify the causes and ensure that our staffing and service levels consistently meet the high standards our guests expect, even during large events or conventions. We truly value your comments as they help us improve, and we hope to have the opportunity to welcome you back in the future to provide the exceptional experience you anticipated for such a special occasion. Kind regards, Adrien Demol Gérant de l'expérience client Fairmont Le Manoir Richelieu 181, Rue Richelieu La Malbaie, Québec Canada G5A 1X7 Tél. +1 418 665 8932 Fax +1 418 665 4566 adrien.demol@Fairmont.com

Iconic hotel and location

Tripadvisor puanı 4.0/5

christopheboucher TripAdvisor onaylı yorum

A romantic weekend at Manoir Richelieu. A beautiful site, particularly in Fall. Valet service on site and the hotel is only 5min from downtown La Malbaie, where all the best restaurants are located. Would go again for the location!

Dear christopheboucher, We very much appreciate your comments regarding your stay at the Fairmont Le Manoir Richelieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adrien Demol Guest Experience Manager Fairmont Le Manoir Richelieu 181, Rue Richelieu La Malbaie, Québec Canada G5A 1X7 Tél. +1 418 665 8932 Fax +1 418 665 4566 adrien.demol@Fairmont.com

An unforgettable memory.

Tripadvisor puanı 5.0/5

Andree B TripAdvisor onaylı yorum

We stayed at this great hotel from September 14th to September 18th with another couple and we just loved the experience, from the arrival to the departure. We went to all the restaurants and bar as well as the golf club house. The food was excellent and the staff was amazing everywhere. The rooms were very well appointed and the housekeeping staff was outstanding. The employees at the front desk were very helpful. We are highly recommending this beautiful hotel. Andree et Armand

Dear 6andreeb, We very much appreciate your comments regarding your stay at the Fairmont Le Manoir Richelieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adrien Demol Guest Experience Manager Fairmont Le Manoir Richelieu 181, Rue Richelieu La Malbaie, Québec Canada G5A 1X7 Tél. +1 418 665 8932 Fax +1 418 665 4566 adrien.demol@Fairmont.com

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