Fairmont Copley Plaza, Boston 4 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.4/5 รีวิว 4,252 รายการ

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Fairmont Copley Plaza, Boston - Image 1
Fairmont Copley Plaza, Boston - Image 2
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Fairmont Copley Plaza, Boston - Image 4
138 St James Avenue, 02116 Boston, สหรัฐอเมริกา

รายละเอียด

ความพิเศษของโรงแรม

  • Ideally located for designer shopping on Newbury Street and at Copley Place Mall

  • Home of OAK, a trendy brasserie serving farm-to-table cuisine for breakfast, lunch, dinner

  • 14 beautifully appointed event rooms for everything from board meetings to ballroom galas

  • Rooftop health club and outdoor deck providing views of Back Bay, the perfect workout spot

  • 25,000 square feet of fully-appointed Renaissance-inspired meeting and event space.

ที่พักของเรา

สถานที่ตั้งโรงแรม

Fairmont Copley Plaza, Boston

138 St James Avenue
02116 Boston
สหรัฐอเมริกา

พิกัด:42.349263, -71.076357

โทรศัพท์
แฟกซ์ +1 617-267-7668

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ในสถานที่
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  • Wi-Fi
  • เครื่องปรับอากาศ
  • อาหารเช้า
  • บาร์
  • ห้องประชุม
  • พื้นที่ปลอดบุหรี่ 100%
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รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.4/5  รีวิว 4,252 รายการ

เรทติ้งบน TripAdvisor  4.4/5  รีวิว 5,038 รายการ

Certificate of excellence ปี 2025

Always amazing

คะแนนจาก Tripadvisor 5.0/5

958paulinew ธุรกิจ - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Whenever we come to Boston we stay at the Fairmont Gold floor. The perks of breakfast and canapés are worth it. This time we got the optional room upgrade and had the amazing one bedroom suite. We had a bedroom, living room, two closets and plenty of room. Great park view. The downside Was our bathroom was very cold. It was negative degrees outside. I als discovered our window was not locked. Once I engaged the lock it helped but it was still cold. The downside of the park view was the street noises. Honking by angry drivers and the back up sounds of the dump trucks and backhoes doing street snow cleanup following a huge storm. Bring ear plugs and a fan for white noise. Besides that Zee had a great time in this Grande Dame of hotels

The Fairmont Copley Plaza Saved Our Wedding!

คะแนนจาก Tripadvisor 5.0/5

claire c รีวิวที่ได้รับการรับรองจาก TripAdvisor

My husband and I were set to get married at a different venue in January of 2026 with a plan to have a luncheon afterwards at the Oak Long Bar in the hotel. Our venue ended up cancelling due to a blizzard. We called the Fairmont Copley Plaza when this happened - and our event manager Denise Haddad stepped up to help us out. She upgraded our hotel room to a suite overlooking the library to have our ceremony in and allowed us to take photos throughout the hotel. The room itself was spotless, beautifully decorated and perfect for hosting a ceremony. From start to finish, Denise and the staff at the Fairmont Copley Plaza were incredibly helpful, going above and beyond to help us out. The hospitality this hotel provided was one of the best we have ever experienced. We cannot wait to book a room with them in the future - probably for our anniversary :)

Thank you so much for sharing your heartfelt experience. We are overjoyed that Denise and our team were able to turn such an unexpected situation into a truly memorable and joyous celebration for you both. It is wonderful to know that your suite and the hotel’s spaces provided the perfect backdrop for your ceremony and photos. Your kind words about our team’s dedication and hospitality mean the world to us, as we strive to make every moment special for our guests. We are honored to have been part of such an important day in your lives and look forward to welcoming you back for your anniversary and many future celebrations. Knowing we helped create a cherished memory is the highest compliment we could receive. Thank you again.

Just OK for the price

คะแนนจาก Tripadvisor 3.0/5

mugsly Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Lobby is beautiful and staff friendly, kind and helpful. The room itself is average.I had to call for the mini fridge I requested before check in and had to also have a cot removed that was left behind. The room was very drafty/cold despite heat in. Freezing air was coming through the windows/ bathroom window. Right before we left the bathroom door knob fell off where I had to rescue my husband. Restaurant prices here are astronomical. Too high, even for this level/ type of hotel.

We regret that your recent stay did not fully meet your expectations. We are pleased you enjoyed the grandeur of our lobby and the service of our team, and we appreciate your feedback regarding your guest room and amenities. Please know that our team takes all guest comments seriously, and we will review these points to ensure improvements where possible. We hope to have the opportunity to provide you with a more seamless and comfortable experience on a future visit. Thank you again.

Another wonderful stay at the Fairmont Copley Plaza Boston

คะแนนจาก Tripadvisor 4.0/5

David D Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

We've stayed at the Fairmont Boston many times over the years, and our December 2025 visit reminded us exactly why we keep coming back. This hotel consistently delivers warmth, comfort, and a sense of classic Boston charm that's hard to match. The holiday season at the Fairmont is magical. The moment we walked into the lobby, we were greeted with festive touches throughout the historic space. It immediately put us in the spirit and made the hotel feel like a cozy winter retreat. One of our favorite parts of every stay is Oak Long Bar + Kitchen, and this trip was no exception. Whether it's breakfast, a cocktail, or a late-night bite, the atmosphere is inviting and the food is always excellent. The bar gets quite busy, so plan accordingly. The hotel's location in Back Bay can't be beat. You're steps from Newbury Street shopping, the Boston Public Library, Copley Square, and an easy walk to the Public Garden. The rooms can run a little small & are a bit dated, but understandable for a historic property.

Thank you for sharing your thoughtful review. We are delighted to hear that the warmth, comfort, and classic Boston charm of Fairmont Copley Plaza continue to make each stay special for you. It’s wonderful that you enjoyed the festive holiday atmosphere and the inviting experience at OAK Long Bar + Kitchen. We appreciate your kind words about our location and team, and we look forward to welcoming you back for another memorable visit. Thank you again.

Customer support needs improvement

คะแนนจาก Tripadvisor 1.0/5

vagrantchild รีวิวที่ได้รับการรับรองจาก TripAdvisor

I would like to raise concerns regarding both the invoicing process and the customer service experience I encountered. I noticed an additional small charge that was not included in the original invoice. Since this is a business expense, I needed clarification. Unfortunately, the operator I spoke with was unacceptable in her conduct. She was impatient with my questions and transferred me to the wrong department. When I called back and asked for her name, she refused to provide it and then hung up on me. On my third attempt, she was rude again, but finally transferred me to the correct team, who were able to provide an updated invoice and explained that the small charge. I believe that it is the hotel’s responsibility to provide an accurate, up‑to‑date invoice. More importantly, it is also your commitment to ensure that your customer support team is trained to assist guests professionally. Experiences like the one I had with the operator, Arnella, fall far short of that expectation. Please do let me know if you have any questions or comments. Thanks Jay

We regret that your initial experience with our team did not meet your expectations. Ensuring accurate invoicing and providing professional assistance are priorities for our team, and we are glad that you were ultimately able to receive the updated information. Your feedback regarding communication and support has been noted for ongoing review. Should you wish to connect directly with a manager to discuss your experience further, please reach out to boston@fairmont.com. We value your insights and the opportunity to ensure every interaction reflects the standards of the Fairmont Copley Plaza.

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คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.5/5 (1300 รีวิว รายการ)

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