Fairmont Copley Plaza Boston bintang 4

Catatan tamu Avis (Peringkat ALL) 4.3/5 3.235 ulasan

Fairmont Copley Plaza Boston - Image 1
Fairmont Copley Plaza Boston - Image 2
Fairmont Copley Plaza Boston - Image 3
Fairmont Copley Plaza Boston - Image 4

Deskripsi

Keistimewaan hotel

  • Ideally located for designer shopping on Newbury Street and at Copley Place Mall

  • Ideally located for designer shopping on Newbury Street and at Copley Place

  • Bersantap di teras luar-ruang luas dengan lampu pemanas yang nyaman, ideal saat cuaca dingin

  • 14 ruang pertemuan untuk segala keperluan, acara rapat dewan hingga acara besar di ballroom

Akomodasi kami

Lokasi hotel

Fairmont Copley Plaza Boston

138 St James Avenue
02116 BOSTON
Amerika Serikat

GPS:42.349263, -71.076357

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service
Di dekat properti
  • Parkir

OAK LONG BAR AND KITCHEN

OAK Long Bar + Kitchen adalah restoran brasserie Amerika yang baru dan menarik di pusat Back Bay Boston. Nikmati koktail khas racikan sendiri di bar coppertop yang luar biasa ini dan menu farm-to-table dari bahan dan pemasok lokal.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.3/5  3.235 ulasan

Peringkat TripAdvisor  4.5/5  4.653 ulasan

Sertifikat keunggulan 2023

Great Boston Trip!

Catatan Tripadvisor 5.0/5

Dani C Ulasan TripAdvisor tersertifikasi

Everyone was kind and helpful from the checkin to the checkout! The building is gorgeous and the rooms were very cozy and clean! Guest services were very kind and so quick to help. What a beautiful location in such a beautifully, walkable city!

Fairmont Boston - TERRIBLE

Catatan Tripadvisor 1.0/5

Charles L Ulasan TripAdvisor tersertifikasi

Upon arrival, we were graciously greeted at the desk, but that was about the extent of our satisfaction with our experience. We requested one hour early check in, but never received any response. Once we were checked in, and arrived at our room, somebody’s bags were already in our room. According to the concierge, the bags were belonging to the guests that previously stayed in that room. My wife had to sit in the hallway, while we waited for the issue to be resolved. To start, not the experience I would expect for the caliber of your hotel. Sunday morning, we were awakened by a knock on our door from housekeeping staff assuming who stated they were told we had checked out. We had not checked out; we had just woken up; this was disruptive and a bit surprising given the caliber of your hotel. Upon check out, the desk attendant could not figure out how to process my Fairmont gift card. We spent nearly 25 minutes at the front desk attempting to properly check out of the hotel. The initial response I got from the desk attendant was unacceptable, and the manager on staff had to be brought into resolve the issue. Again, not the experience I would expect. Finally, at 10:10 AM there was at least a 20 minute wait for breakfast. Tables were not being cleared, nobody could sit at the bar to have a coffee, and after about 20 minutes, we decided to leave and check out of the hotel. I had to forgo a $25 lounge credit as part of my reservation, because we simply didn’t have the time to wait for breakfast, to even wait for something as simple as a cup of coffee. We were told we had to wait. As we left, we saw that those tables still hadn’t been cleared and there were still several more people still waiting to have something as simple as breakfast. to be quite honest, we went next-door to a different establishment to get a very prompt, coffee and breakfast. We are frequent visitors to Boston, and have stayed at hotels adjacent to your establishment. This was our first time experiencing the Fairmont, and it certainly was not in alignment with the experience we would expect from your hotel. Quite honestly, the entire experience was really no different than a standard chain hotel. Again, I felt compelled to share this feedback. It was a truly disappointing experience for our time spent in Boston.

Exceptional service

Catatan Tripadvisor 5.0/5

Sheila M Ulasan TripAdvisor tersertifikasi

I have stayed here many times while visiting my brother in Boston. I loved to treat him to drinks at the Oak Bar and challenge him to a game of scrabble in the Gold lounge. The hotel is exquisitely beautiful, staff are warm and kind and always made us feel like it was their privilege to have us as guests. When my brother passed unexpectedly in March I returned to the Copley and was comforted by the surroundings and the wonderful staff. Special thanks to Sophie in Fairmont Gold for scanning photos for me, and for your compassion. You won't find a hotel with better staff or a better dog ( love Cori ) in the Boston area.

Visiting Boston and New England

Catatan Tripadvisor 3.0/5

Misty G Ulasan TripAdvisor tersertifikasi

Had booked a king room and a double room. Upon arrival told us they only had two king rooms even though I had paid a deposit. Told me I could move the next day so we did. After sightseeing for the day, we see a bug crawling on top of comforter which we thought might possibly be a bed bug. Something we had never seen before but had heard about how awful they could be for travelers. Moved us to another room but the only compensation given was a tray of milk and cookies sent to our room the next evening. No offer to clean our luggage or clothes or even reduce the nightly room rate. Keep in mind this was $500 a night room.

Meet & Greet Event - 3-16-2024

Catatan Tripadvisor 5.0/5

Natalie H Ulasan TripAdvisor tersertifikasi

A special thanks needs to go to Jessica Cooper who helped tremendously with getting our event planned to how we requested! Also, a special thank you to Vinit Singh for helping us at the last minute arrange the St. James room for our meet and greet session with chairs and making sure we were all set throughout our event. The bartender and lady who served the passed appetizers were fabulous! Thank you, Fairmont Copley Plaza, for making our event special!

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 679 ulasan 9.5/10 Lokasi
  • 1.379 ulasan 5.7/10 Kamar
  • 1.492 ulasan 7.9/10 Pelayanan
  • 15 ulasan 7/10 Internet
  • 624 ulasan 7.4/10 Suasana
  • 518 ulasan 5.1/10 Kenyamanan
  • 364 ulasan 5.3/10 Kebersihan
  • 119 ulasan 6.8/10 Sarapan

Diberdayakan oleh Trustyou

Properti kami yang lain di sekitar

Raffles Boston bintang 5

Catatan tamu Avis (Peringkat ALL) 4.7/5 (42 ulasan)

Di 181 m

Lihat hotel
Semua hotel kami di Boston