Fairmont Banff Springs 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.7/5 5.325 görüş

En iyi fiyat
garantisi
Fairmont Banff Springs - Image 1
Fairmont Banff Springs - Image 2
Fairmont Banff Springs - Image 3
Fairmont Banff Springs - Image 4
405 Spray Avenue, T1L1J4 BANFF, Canada

Açıklama

Otel ekstraları

  • Award-winning Fairmont Spa and a fitness & aquatic center

  • Indoor and outdoor heated pools, kids wading pool and indoor hot tub

  • Challenging 9- and 18-hole golf courses set between river and mountains

  • Pet-friendly hotel with amenities such as beds, bowls and treats

Konaklama olanaklarımız

Otelin konumu

Fairmont Banff Springs

405 Spray Avenue
T1L1J4 BANFF
Canada

GPS:51.167179, -115.565877

Telefon
Faks +1 403-762-5755

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Restoran
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.7/5  5.325 görüş

TripAdvisor Derecesi  4.5/5  9.705 görüş

2024 mükemmeliyet sertifikası

Magical

Tripadvisor puanı 5.0/5

Themadones Couples - TripAdvisor onaylı yorum

Really enjoyed the resort . 1888 restaurant & Vermillion room were top notch . We went on the nature walk which was very interesting and informative. We loved the Ruddle bar The gym is well equipped & the yoga class was excellent . Really good to have 25m lane pool We enjoyed a massage at the spa . Only thing was that the bathroom was tiny . We had a studio king with a fabulous view ! But the bathroom was inadequate to the point we showered at the pool ! But overall very positive experience . There is a lovely atmosphere

Thank you very much for taking the time to leave a review. We are thrilled to hear that your stay at our resort was magical. It is always so nice to receive such positive comments on our resort. Please be assured that your compliments have been shared with our team. We also appreciate your feedback on the size of our bathrooms and have shared it with our senior management team for their review. We hope that we will have the pleasure of welcoming you back to the Castle in the Rockies for a future stay. Sincerely, ~ Fairmont Banff Springs

Unfortunate

Tripadvisor puanı 1.0/5

Will J TripAdvisor onaylı yorum

Some background: I was travelling to the hotel to participate in The Gathering. I was with 6 colleagues; all booked the same way through the conference. I invited my wife and son (2 years old) to accompany me as your hotel has a world-renowned reputation for experience and service. We had also booked afternoon tea for our last day as family time as I would be primarily occupied with The Gathering. The Stay: I'm going to keep it to what were the larger irritations. Prior to check-in, I could not add my wife and son to the reservation despite doing so through the Fairmont portal provided. While they were present on what I could see, it turned out that this was not the case at check-in. This was no doubt exacerbated by the fact our conference communications had encouraged us NOT to contact the hotel directly. At Check-in, I inquired whether my wife and son had been added to the reservation. They had not. I inquired if there was a room available that had either a king bed or 2 doubles(etc.) There was not. However, at least 3 of my colleagues who checked in after me were provided rooms with this sleep offering. 1 was provided a suite at no additional cost. So, I can only infer there WERE rooms available. We compromised with having a crib provided (thank you), but we had to ask 3 times for it. Once at check-in, again several hours later, and finally in the evening my wife called again and requested it, and it came. Regardless, our son no longer uses a crib at home, and this proved to be an unacceptable compromise from his perspective. Our first evening, we had the sink in our room backing up with wastewater. The gurgling occurred several times through the night, accompanied by the smell. The sleeping arrangements and the sink were enough for my wife and son to depart after 1 night of a planned 3 and for us to subsequently cancel our Afternoon Tea reservation. As we had travelled together this necessitated an unplanned 4 hour round trip for me. The sink issue persisted the second night. Friday, I went to the front desk at 12:30 and asked that maintenance take a look at my sink. When I returned to my room at 5, there was obviously residue still in the sink, so I called again to have maintenance look. I was informed by Royal Service that some hair had been removed from the drain but nothing else was showing. However, they would dispatch someone again. Maintenance came to the room while I was there this time, and again, nothing showed while he was in the room. This is where my experience went from apathetic to frustrated. I couldn't make the sink perform and I had no proof (I did not video the sink when it was gurgling) there was nothing anyone would do to address the issue. The maintenance persons attitude suggested I was lying and that he couldn't be bothered to look further without proof. Vexed and annoyed, I went back to the front desk to find a solution. It was only at this point your hotel showed what I expected from the start. I was moved to a different room - a room I make note that would have allowed my family to remain for the duration - credited a small portion of my stay and my bags were moved for me. My check-out experience similarly lived up to my expectations of your property. I recognize that I was not staying on the gold level or in a Suite. I am by no means a high-dollar guest of yours. But my experience from the start until I made repeated complaints felt like one of indifference. Thanks for the opportunity to vent.

Thank you for your honest and candid review. We are truly sorry for your disappointment and one of our colleagues has already reached out to you this morning given your survey also received. Please know your voice is heard and we hope to connect very soon. ~ Fairmont Banff Springs

WONDERFUL HIGH TEA

Tripadvisor puanı 5.0/5

Gerry E TripAdvisor onaylı yorum

We went for the high tea and were really delighted! Everything was wonderful! The hotel is beautiful and the tea presentation was just great. The sandwiches were delicious, and the pastries were amazing! We highly recommend this trip, if you go to Banff.

Thank you for the lovely feedback. We will let our pastry chefs and team in the Rundle Bar know how much you did enjoy it! ~ Fairmont Banff Springs

Stunning Views! And an impeccable staff.

Tripadvisor puanı 4.0/5

Matan A TripAdvisor onaylı yorum

I would give this place an 8.5/10. Love the location - with stunning views, and steps from downtown Banff, and close to hiking trails. Rooms were clean, and cleaning staff did a heck of a job. The staff was friendly (and you can't beat the views!). Spa and Amenities are fantastic - lots of options for dinners. I have two comments about the experience as to why I didn't score a 10. For one, the hotel is extremely hard to navigate (it's a centuries old castle, so I can forgive it). I can't count how many times I was lost in the maze. I think better, easier signage of directions would be great. I am also a little bit disappointed at the size of the washrooms. I was on my own, and had a hard time with the space in there. I can't imagine sharing the washroom with another person in the room.

Thank you for the honest feedback which we will share with our team. Our housekeeping and spa teams will be pleased to receive your compliments. We do hope to see you again soon. ~ Fairmont Banff Springs

Radical royalty-like stay at the Banff Springs Hotel

Tripadvisor puanı 5.0/5

Curiosity52311731047 TripAdvisor onaylı yorum

Truly is like being royalty living in castle in the mountains! The food is tops; the staff are terrific; and, the amenities are top-notch. It's a bit pricey but is certainly worth it as a treat and treasured experience. If you're going then stay on the Gold Floor for the royal touch.

Thank you for sharing your positive experience and we are pleased that you enjoyed everything from Fairmont Gold to your dining experiences. We do hope to see you again. ~ Fairmont Banff Springs

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Banff şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.