卡斯特尔奥希坦美居酒店 4 星

客户意见评级 (ALL 评级) 4.7/5 752 评论

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201 Avenue Charles De Gaulle, 81100 卡斯特尔, 法国

描述

酒店其他优惠

酒店所在地卡斯特尔位于阿尔比、图卢兹和卡尔卡松这个金三角的中心位置。酒店配备空调，设有私人停车场、会议室、健身房、游泳池、餐厅和酒吧，并提供客房服务。

我们的客房

酒店位置

卡斯特尔奥希坦美居酒店

201 Avenue Charles De Gaulle
81100 卡斯特尔
法国

GPS:43.599602, 2.257524

电话
传真 +33 5 63 35 70 32

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

L OCCITAN

L'OCCITAN 餐厅供应用当地产品烹制的时令法国菜。天气晴好时，餐厅还会开放泳池侧的迷人露台。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.7/5  752 评论

TripAdvisor 评级  4.5/5  411 评论

Avec plaisir ❤️

Tripadvisor 评级 5.0/5

Annemarie S Couples - 经 TripAdvisor 认证的评论

This was a suprisingly pleasant stay. The room was excellent, the staff was really nice, the food (both breakfast and dinners) wonderful ! We stayed avec plaisir !

We're delighted to hear that you had such a positive experience at our hotel. Your kind words about our room, staff, and food mean a lot to us. We hope you'll return to visit us again soon!

3 or 4?

Tripadvisor 评级 4.0/5

Alan F 经 TripAdvisor 认证的评论

Perhaps the authorities tote up a range perks and facilities to give a hotel a rating. From a much traveled customer's point of view, this is a 3 star hotel trying to be a 4. In some ways, that is a good thing. The staff is very nice. The dining room puts out some very fine food, although I wouldn't say the same about breakfast that was quite pedestrian. They have the right color for the orange juice, but it and the pastries are very underwhelming. Nice hallway carpeting, clean rooms, thick towels, but you can't hide that the plant is pretty utilitarian '70s or '80s design. The only thing "privileged" about our upgraded room is that it was in the back near the parking lot and the not yet opened pool. The location is convenient, away from the congested downtown and relatively quiet. We have stayed in many Mercure and Accor facilities. This one is working hard to meet the standard. In some ways, they succeed. But they aren't quite there.

Good stay but some blips

Tripadvisor 评级 4.0/5

Brian D 经 TripAdvisor 认证的评论

Modern decor and comfortable room and bed, although the storage space in our room was tiny (not good for a 3 night stop as part of a 2 week holiday). The toilet was also housed in a cubicle not much bigger than a broom cupboard which might be a challenge for the larger figured person. Cleaning staff pleasant and efficient and room serviced promptly. Pleasant garden area to the side of the property and a decent size swimming pool which is adjacent to the terrace adjoining the restaurant. Relatively secure parking both at the front and the back which is good as the area in which the hotel is located is a bit run down in places. Handy location and just 15 minutes walk up to the centre of town, where there are lots of restaurants. Breakfasts up to the usual Accor/Novotel/Mercure standard and plenty of choice. Would have liked to have tried the attached L' Occitan restaurant more than once but we were told at quite short notice that the entire restaurant had been reserved for a private company function on our last night and we would either have to eat in town or we could have room service. We were on B&B terms so could not really object but nonetheless one expected better of the hotel and its attitude to its paying visitors. On the one night that we did visit, we had a good meal and the staff attentive.

Dear customer, We would like to thank you for your honnest and positive feedback after your stay in our hotel Mercure Castres Occitan. It has been a pleasure hosting you for few days in the Tarn region. We do take in consideration all the positive feedback and we are glad that you have liked the different services (catering, staff, pool, etc). We also do apologize you haven't been able to enjoy our restaurant on the last night and we do recognize that some of our rooms have little space for the bathroom. However, we would love to host you again on your next trip in the south of France and with excellent conditions, probably also with a bigger room? Best regards !

Very comfortable stay

Tripadvisor 评级 5.0/5

bob46m Couples - 经 TripAdvisor 认证的评论

Friendly welcome, helpful reception staff. Good breakfast, with very polite and pleasant staff. Room clean and comfortable. Safe and convenient parking. Good location. We very much enjoyed our stay in Castres.

Dear guest, We would like to thank you for your positive feedback after your stay in Castres at the Mercure Occitan. It has been a pleasure hosting you and would love to see you again on your next trip in the south of France! Best regards,

Looks can be deceptive

Tripadvisor 评级 3.0/5

alpinav8 Couples - 经 TripAdvisor 认证的评论

Don't be fooled by the exterior of the hotel, it is hiding a very shabby 45 year old building.Was put in one of the " older" rooms with separate toilet. Fine if you are short, there was not enough room for me to sit on the loo!! Managed to change rooms for the second night. Be warned of the Fly Amelia van driver who parks at the hotel. I was showing my disabled badge on the dashboard but he deliberately parked so close to my drivers door I could not fold my mirrors out.Had to get reception to get him to move his vehicle.I was then met by the rudest, aggressive most ignorant piece of work I have ever met.Certainly would not stay there again. No way is it 4 star

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其他网络用户评价我们的酒店

  • 92 评论 8.9/10 位置
  • 260 评论 7.9/10 房间
  • 411 评论 9.7/10 服务
  • 6 评论 7.6/10 上网
  • 169 评论 8.9/10 食物
  • 137 评论 9.4/10 早餐
  • 67 评论 9.1/10 清洁度
  • 47 评论 8.3/10 性价比

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。