Mercure Langkawi Pantai Cenang

Catatan tamu Avis (Peringkat ALL) 4.4/5 914 ulasan

Mercure Langkawi Pantai Cenang - Image 1
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Deskripsi

Keistimewaan hotel

  • The hotel is only walking distance from the famous Cenang Mall, public beach and night market.

  • It is within close proximity to famous local and international dining hot spots.

  • It offers easy access to Grab private hire services, taxis and vehicle rentals.

  • The hotel is within walking distance from Underwater World Langkawi.

  • The hotel offers convenient access to money changers, ATMs, pharmacies and Spa Treatment

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Lokasi hotel

Mercure Langkawi Pantai Cenang

Lot 2500 Jalan Pantai Cenang, Mukim Kedawang, Pulau Langkawi
07000 Langkawi
Malaysia

GPS:6.29091, 99.72915

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

RICE GARDEN

Savor local and international cuisine for breakfast, lunch and dinner at Rice Garden, our all-day dining restaurant. Enjoy steaks, Mee Rebus King Prawn, salad, sandwiches and satay prepared by our chefs at our interactive kitchens located on 3rd floor wit

Ulasan tamu kami

Ulasan tamu kami

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Cari tahu selengkapnya

Peringkat ALL  4.4/5  914 ulasan

Peringkat TripAdvisor  4.0/5  119 ulasan

Sertifikat keunggulan 2024

Great Location, But Disappointing Breakfast

Catatan Tripadvisor 3.0/5

Koh K Ulasan TripAdvisor tersertifikasi

I’ve visited Langkawi multiple times, but this was my first time staying at Mercure Hotel. I found the location to be ideal, just a 5-minute walk to Cenang Beach and Cenang Walk, making it very convenient for exploring the area. However, the room was quite standard, nothing exceptional compared to other hotels in the same category. The biggest letdown was the breakfast buffet, which offered very limited choices and was quite disappointing. It didn’t meet my expectations, especially for a hotel of this caliber.

Great location along street of shops and restaurants.

Catatan Tripadvisor 4.0/5

AloysiusNg71 Friends getaway - Ulasan TripAdvisor tersertifikasi

Location is great and around 15 mins from airport. Hotel, I believed was upgraded from previous property, as external facade of property lools quite dated. However, internally, rooms were great. Pool was great, except there's no jacuzzi. Breakfast was ok, lunch ok. Didn't had dinner in their restaurant though.

sangat berbaloi...

Catatan tamu Avis 4.5/5

Fadzilah Keluarga - Ulasan terverifikasi ALL

satf yang sangt friendly, susun atur cantik dan kemas, kemudahan yang sangat senang dan memuaskan, terbaik !!!!!!!!!!!!!!

Amazing staff

Catatan Tripadvisor 5.0/5

sandra h Ulasan TripAdvisor tersertifikasi

The staff were amazing . Always friendly and amazingly helpful. I would especially mention Dzharul Talip and Fitiri Syawal, so kind and attentive. The location was also very handy and central. I would recommend this hotel to anyone visiting Langkawi.

service not up to 4 star standards

Catatan Tripadvisor 1.0/5

samia d Ulasan TripAdvisor tersertifikasi

poor reception on arrival and departure, hidden costs, no assistance with luggage, refusal of checkout the day before despite email received about the possibility of doing it online, description intoned and expensive room with ocean view

Dear samdzkh, Thank you for sharing your feedback regarding your recent stay with us. I’m truly sorry to hear that we did not meet your expectations and that you encountered several issues during your visit. I apologize for the poor reception you experienced upon arrival and departure. This is certainly not the level of service we strive to provide. We will review our procedures to ensure that our team offers a warm welcome and smooth departure for all our guests. Regarding the hidden costs and lack of assistance with luggage, I understand how frustrating this can be. We will address these concerns with our staff to prevent similar situations in the future and ensure that all costs are clearly communicated. I also regret the inconvenience you faced with the checkout process. We will look into why your request was not processed as indicated in our email and work to improve our online services. Finally, I’m sorry that the room description did not meet your expectations. Your feedback about the room and its description will be reviewed to ensure that our marketing materials accurately reflect our accommodations. We value your feedback as it helps us improve. Thank you for bringing these issues to our attention. Sincerely, Hidayah Soberi Guest Experience Executive

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.208 ulasan 9.7/10 Lokasi
  • 1.211 ulasan 7.8/10 Kamar
  • 1.164 ulasan 8/10 Pelayanan
  • 21 ulasan 7.6/10 Internet
  • 550 ulasan 7.3/10 Kebersihan
  • 494 ulasan 6.8/10 Sarapan
  • 444 ulasan 9.3/10 Pantai
  • 415 ulasan 7.8/10 Kolam

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