Mercure Darwin Airport Resort 4 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.0/5 รีวิว 1,207 รายการ

Mercure Darwin Airport Resort - Image 1
Mercure Darwin Airport Resort - Image 2
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Mercure Darwin Airport Resort - Image 4

รายละเอียด

ความพิเศษของโรงแรม

  • 300 metres from Darwin International Airport, 24 hour airport shuttle service

  • 181 modern rooms suitable for leisure and business travel, set in tropical gardens

  • Hotel Restaurant and Bar, modern Australian cuisine blending flavours of the NT and Asia

  • 2 meeting rooms with modern decor and natural light

  • Relaxing lagoon style swimming pool with sunlounges

ที่พักของเรา

Take advantage of our Flight + Hotel offers

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สถานที่ตั้งโรงแรม

Mercure Darwin Airport Resort

1 Sir Norman Brearley Drive
0812 DARWIN
Australia

พิกัด:-12.404874, 130.879934

การเข้าถึงและการเดินทาง

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

ในสถานที่
  • สระว่ายน้ำ
  • ที่จอดรถ
  • ยินดีต้อนรับสัตว์เลี้ยง
  • รถรับส่ง
  • ร้านอาหาร
  • รถเข็นเข้าถึงได้
  • ฟิตเนสเซ็นเตอร์
  • Wi-Fi
  • เครื่องปรับอากาศ
  • อาหารเช้า
  • บาร์
  • ห้องประชุม
  • พื้นที่ปลอดบุหรี่ 100%
  • บริการในห้อง

Cossies Poolside Bar and Bistro

With views of the landscaped gardens and lagoon pool, the relaxed atmosphere at the newly renovated and rebranded Cossies Poolside Bar and Bistro takes advantage of our tropical location with indoor and outdoor dining options.

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.0/5  รีวิว 1,207 รายการ

เรทติ้งบน TripAdvisor  3.5/5  รีวิว 955 รายการ

Excellent front of house staff

คะแนนจาก Tripadvisor 5.0/5

Kara S ครอบครัว - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Outstanding service from front desk when our flight out of Darwin was cancelled. The team were friendly, patient and went above and beyond. Thank you to the front desk staff for your help and kindness. Pools were great, had a great meal at Cossies and free shuttle to and from airport saved us a hot walk and was very efficient.

Dear Kara S, Thank you so much for your lovely review and for recognizing our front desk team! I’m delighted to hear that they were able to provide excellent service during such an unexpected situation. Our goal is to make our guests feel welcome and supported, and it’s fantastic to know the team went above and beyond to assist you. I’m also pleased to hear that you enjoyed our pool, your meal at Cossies, and the convenience of our shuttle service. Your feedback truly brightens our day and motivates us to continue delivering memorable experiences. We hope to have the pleasure of welcoming you back on your next visit to Darwin!

Not the experience I was looking for

คะแนนจาก Tripadvisor 1.0/5

diannewhite00 รีวิวที่ได้รับการรับรองจาก TripAdvisor

I had a day to kill between flights thought I’d relax at the airport hotel. Disappointing end to an amazing holiday in the Kimberley. Toilet had an issue in the room, sure these things happen but it’s how the issue is handled was the problem. I was told to pack up they’d allocate another room. Ready to move someone else comes and decides to try and fix the loo, after travelling all day not good. Loo couldn’t be fixed finally get another room. Offered complimentary breakfast and late checkout next morning. I checked with reception before going to break to confirm the complimentary breakfast in place. At breakfast place they had no knowledge of this, I had to explain and wait for them to confirm- frustrating and felt uncomfortable having to go through this in front of others waiting. Then housekeeping knock to ask why I haven’t vacated yet!!!!!

Dear Dianne, Thank you for taking the time to share your experience. I sincerely apologize that your stay did not meet expectations and for the inconvenience you encountered. It’s certainly not the experience we aim to provide. It’s disappointing to hear that the issue with the room and the communication regarding the breakfast offer were not handled properly, adding unnecessary stress to your time with us. I will personally review this with our team to ensure better coordination and understanding, so such issues don’t happen again in the future. Please feel free to reach out to me directly, and I’ll personally look after your booking to ensure a seamless and enjoyable experience. Best regards, Desi Korina Front Office Manager

39 Day Stay

คะแนนจาก Tripadvisor 5.0/5

Alan J ธุรกิจ - รีวิวที่ได้รับการรับรองจาก TripAdvisor

All aspects of my stay were very good. In particular staff were very friendly and courteous. In particular Macky at cafe was exceptional.

Dear Alan J, Thank you for your kind review! I’m delighted to hear that all aspects of your stay were very good and that our team made a positive impression. We take pride in providing friendly and courteous service, and it’s wonderful to know that Macky at the café stood out and made your experience exceptional. I will be sure to pass along your compliments to Macky and the rest of the team—they will be thrilled to hear your kind words! We look forward to welcoming you back again soon.

Pool villa is worth it

คะแนนจาก Tripadvisor 5.0/5

LadsDownUnder Friends getaway - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Booked three rooms for our wedding. One room was the pool villa for us and two 1 bedroom apartments for our wedding party photo shoot. Upon arrival to our room we were greeted to a room full of surprises including wines, flowers and chocolates. Thank you to the staff for this very kind gesture. The pool villa is spacious with a nice bathroom, comfortable bed and a private pool looking over lush gardens. The food at the cosies restaurant was delicious. The gym is huge with a great selection of machines. Would highly recommend Mercure Darwin Airport to anyone travelling through Darwin or visiting the Top End.

Dear Damian, Congratulations on your wedding! We are thrilled that you chose to celebrate such a special occasion with us. It’s wonderful to hear that you enjoyed your stay in the pool villa and that our team could make your experience even more memorable with the surprise gestures. We’re glad that the villa, with its spacious layout and private pool, provided the perfect setting for your big day. It's also great to hear that you enjoyed the delicious food at Cossies and found our gym well-equipped. Thank you for your kind recommendation. We look forward to welcoming you back to Mercure Darwin Airport whenever you’re in the Top End again. Best wishes, Desi Korina Front Office Manager Novotel and Mercure Darwin Airport Resort

Avoid staying here if you can

คะแนนจาก Tripadvisor 1.0/5

DTLC78 ครอบครัว - รีวิวที่ได้รับการรับรองจาก TripAdvisor

A poor experience for several reasons. No clear signage to show Mecure vs Novotel. Had to walk our family 400m with 4 x suitcases and bags through multiple gates to get to our room in the dark. Poorly lit path. Room keys didn’t work. No way to call reception. Had to walk back and rudely told there is nothing wrong with our keys, the door lock must have the issue someone will come later. Finally got into the room 20 mins after check in. Room was very outdated, fluorescent lighting, noisy, not worth $420 per night with no breakfast included. Went to check out and told I have $30 owing for breakfast when I had paid at the point of sale. Was challenged by the staff member- can you show me the receipt then? Staff at cafe rude, no fruit juice available at 11am. At no point during our stay were we greeted, welcomed, asked there was anything we needed, or thanked for staying. Staff do not seem to have basic training and no sign of managers/ supervisors present. I will not stay at an Accor property again personally or for business.

ในฐานะที่เป็นพันธมิตรกับ TripAdvisor

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