Mercure Darwin Airport Resort 4 estrelas

Nota clientes Avis (Classificação ALL) 4.0/5 1.218 comentários

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Mercure Darwin Airport Resort - Image 1
Mercure Darwin Airport Resort - Image 2
Mercure Darwin Airport Resort - Image 3
Mercure Darwin Airport Resort - Image 4
1 Sir Norman Brearly Drive, 0812 DARWIN, Austrália

Descrição

Extras do hotel

  • 300 metres from Darwin International Airport, 24 hour airport shuttle service

  • 181 modern rooms suitable for leisure and business travel, set in tropical gardens

  • Hotel Restaurant and Bar, modern Australian cuisine blending flavours of the NT and Asia

  • 2 meeting rooms with modern decor and natural light

  • Relaxing lagoon style swimming pool with sunlounges

As nossas opções de alojamento

Take advantage of our Flight + Hotel offers

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Localização do hotel

Mercure Darwin Airport Resort

1 Sir Norman Brearly Drive
0812 DARWIN
Austrália

GPS:-12.404874, 130.879934

Telefone
Fax +61 8 8920 3344

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Aceitam-se animais de estimação
  • Transporte de ligação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

Cossies Poolside Bar and Bistro

With views of the landscaped gardens and lagoon pool, the relaxed atmosphere at the newly renovated and rebranded Cossies Poolside Bar and Bistro takes advantage of our tropical location with indoor and outdoor dining options.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.0/5  1.218 comentários

Classificação do TripAdvisor  3.5/5  956 comentários

Seamless

Nota Tripadvisor 5.0/5

James S Avaliação com certificação TripAdvisor

First time staying back at the Mercure post renovations, check-in was seamless and the new check in area looks amazing. Staff from check-in to check out were fantastic, I was lucky enough to stay in one of the newly renovated pool villas , clean, very modern and bed was extremely comfortable , having my own private pool through another NT heat wave was the highlight of my stay .

Dear James, Thank you for your wonderful feedback! We’re delighted to hear you enjoyed your stay in one of our newly renovated pool villas and found the private pool a perfect escape from the NT heat. It's great to know our team made your experience seamless from check-in to check-out. We look forward to welcoming you back for another fantastic stay! Best regards, Novotel, Mercure and Ibis Darwin Airport

Excellent front of house staff

Nota Tripadvisor 5.0/5

Kara S Família - Avaliação com certificação TripAdvisor

Outstanding service from front desk when our flight out of Darwin was cancelled. The team were friendly, patient and went above and beyond. Thank you to the front desk staff for your help and kindness. Pools were great, had a great meal at Cossies and free shuttle to and from airport saved us a hot walk and was very efficient.

Dear Kara S, Thank you so much for your lovely review and for recognizing our front desk team! I’m delighted to hear that they were able to provide excellent service during such an unexpected situation. Our goal is to make our guests feel welcome and supported, and it’s fantastic to know the team went above and beyond to assist you. I’m also pleased to hear that you enjoyed our pool, your meal at Cossies, and the convenience of our shuttle service. Your feedback truly brightens our day and motivates us to continue delivering memorable experiences. We hope to have the pleasure of welcoming you back on your next visit to Darwin!

Not the experience I was looking for

Nota Tripadvisor 1.0/5

diannewhite00 Avaliação com certificação TripAdvisor

I had a day to kill between flights thought I’d relax at the airport hotel. Disappointing end to an amazing holiday in the Kimberley. Toilet had an issue in the room, sure these things happen but it’s how the issue is handled was the problem. I was told to pack up they’d allocate another room. Ready to move someone else comes and decides to try and fix the loo, after travelling all day not good. Loo couldn’t be fixed finally get another room. Offered complimentary breakfast and late checkout next morning. I checked with reception before going to break to confirm the complimentary breakfast in place. At breakfast place they had no knowledge of this, I had to explain and wait for them to confirm- frustrating and felt uncomfortable having to go through this in front of others waiting. Then housekeeping knock to ask why I haven’t vacated yet!!!!!

Dear Dianne, Thank you for taking the time to share your experience. I sincerely apologize that your stay did not meet expectations and for the inconvenience you encountered. It’s certainly not the experience we aim to provide. It’s disappointing to hear that the issue with the room and the communication regarding the breakfast offer were not handled properly, adding unnecessary stress to your time with us. I will personally review this with our team to ensure better coordination and understanding, so such issues don’t happen again in the future. Please feel free to reach out to me directly, and I’ll personally look after your booking to ensure a seamless and enjoyable experience. Best regards, Desi Korina Front Office Manager

39 Day Stay

Nota Tripadvisor 5.0/5

Alan J Negócios - Avaliação com certificação TripAdvisor

All aspects of my stay were very good. In particular staff were very friendly and courteous. In particular Macky at cafe was exceptional.

Dear Alan J, Thank you for your kind review! I’m delighted to hear that all aspects of your stay were very good and that our team made a positive impression. We take pride in providing friendly and courteous service, and it’s wonderful to know that Macky at the café stood out and made your experience exceptional. I will be sure to pass along your compliments to Macky and the rest of the team—they will be thrilled to hear your kind words! We look forward to welcoming you back again soon.

Estrutura excelente

Nota Tripadvisor 4.0/5

158leonardoc Negócios - Avaliação com certificação TripAdvisor

O hotel é muito bom, com uma estrutura excelente, piscina boa e acomodações amplas e bem completas. O restaurante do hotel servia pratos deliciosos e tinha um ambiente bem agradável. O único ponto que talvez fosse uma sugestão para melhoria é com relação ao atendimento, que era bom, mas que algumas vezes deixava a desejar com relação a sugestões sobre a cidade.

Thank you Leonardo C for the great feedback and we will continue to train our new team members to ensure they have the best relevant information on hand. We look forward to seeing you again and you should see some new tasty menu items next time you are through Essence. Cheers Jamie

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 412 comentários 8.5/10 Localização
  • 898 comentários 5.8/10 Quarto
  • 714 comentários 6.9/10 Serviço
  • 25 comentários 4.8/10 Internet
  • 370 comentários 8.6/10 Piscina
  • 311 comentários 4.7/10 Conforto
  • 276 comentários 5.1/10 Limpeza
  • 212 comentários 4.6/10 Custo Benefício

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Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (Determinadas taxas podem ser pagas à chegada ao hotel (por exemplo, a taxa de estadia) segundo os regulamentos locais em vigor.) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.