达尔文机场诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.0/5 956 评论

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2 Sir Norman Brearly Drive, 0820 达尔文, 澳大利亚

描述

酒店其他优惠

  • 250 metres from Darwin International Airport, 24 hour airport shuttle service

  • 131 stylish rooms suitable for business and leisure travellers

  • Fitness - lap pool and 24 hour access to Hotel Gym

  • 5 meeting rooms with contemporary decor and natural light

我们的客房

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酒店位置

达尔文机场诺富特酒店

2 Sir Norman Brearly Drive
0820 达尔文
澳大利亚

GPS:-12.407074, 130.880038

电话
传真 +61 8 8920 7900

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
酒店附近
  • 停车

Novotel Poolside Restaurant

Newly refurbished Novotel Poolside Restaurant! Tropical ambiance, delectable all-day menu. Dine poolside/takeaway, extensive options. À la Carte Breakfast & diverse all-day menu. Quench your thirst at Novotel Poolside bar, served by friendly staff!

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.0/5  956 评论

TripAdvisor 评级  3.5/5  556 评论

Unimpressed

Tripadvisor 评级 3.0/5

KennelKing 商务住宿 - 经 TripAdvisor 认证的评论

welcome was slow in coming. even getting them to answer the phone took ages. Room tired, with rottong window sill and mouldy shower. rubbish under bathroom bench. carpet stained in numerous places in the hallway no minibar, and no information about room service

A Perfect Staycation & Birthday Celebration!

Tripadvisor 评级 5.0/5

sesjonna 家庭住宿 - 经 TripAdvisor 认证的评论

We are locals in Darwin and often enjoy staycations here as this hotel has the best pool in Darwin. This time, we booked a two-bedroom suite on the Novotel side to celebrate our daughter's 6th birthday. The room was very spacious, offering a lovely view over the northern suburbs of Darwin and the pool. We hosted her birthday by the poolside, near the fire pit, and the setup turned out beautifully. Everyone who attended commented on how fantastic the venue was. The food was very generous too! A special mention to Hansani and Benny, who went above and beyond to look after us throughout the celebration. They checked in regularly and ensured everything ran smoothly. Thank you again! Our daughter is already set on having her 7th birthday here next year!

Resort area amazing, the hotel accommodation seriously outdated.

Tripadvisor 评级 3.0/5

sam63 家庭住宿 - 经 TripAdvisor 认证的评论

Disappointed..planned the weekend for a nice family get-together. Check-in friendly, however confusing directions.. but easily rectified. Reception area , pool area Cafe and bar all clean, great casual tropical atmosphere . Up to the room we went..hmmm. 2 bedroomed apartment. First impressions..very outdated, but that's ok. First room..overwhelming musty mouldy odour. We opened the door and hoped fresh air would help. Sofa stained as were the curtains and carpet. Small table with only 2 chairs for a room that could take 4. Balcony over looking pool.. great table and seating. Looked forward to binging on Netflix our 2nd evening..no Netflix connection. We were offered another room, which we declined at that time of the day. The majority of staff were friendly and professional.. check out was very efficient. We are locals .. we have always recommended this hotel. However, will not do so any further as the accommodation side is seriously outdated and questionable cleanliness.

Thank you for taking the time to share your experience with us. While I’m glad to hear you enjoyed the friendly service and atmosphere in our public areas, I’m truly sorry that your room did not meet expectations. We take cleanliness and comfort very seriously, and I will be addressing the concerns you raised regarding the odor, furnishings, and overall condition of the accommodation with our housekeeping and maintenance teams. Your feedback about the Netflix connectivity and seating arrangements is also noted for review. As a valued local guest, your support means a lot to us, and it’s disappointing to hear that we did not provide the experience you were hoping for. Best Regards, Desi Korina Front Office Manager

Awful absolutely awful

Tripadvisor 评级 1.0/5

Kevric H 经 TripAdvisor 认证的评论

Awful absolutely terrible we heard verry highly about it and was absolutely disgusted and disappointed Moldy fridge and moldy shower showers were verry un accessible and The customer service was just rude and unprofessional no blankets provided the service was just rude the pool area was disgusting the bathroom were awful honestly it has gone down hill and it’s so expensive and you still get treated awfully and payed more for a nice balcony view and we got a view of the roof of check in this is my honest review and I will never ever be recommending this to anyone

Thank you for sharing your honest feedback. I’m truly sorry to hear that your stay did not meet expectations. The concerns you raised regarding cleanliness, customer service, and overall experience are very concerning, and I want to assure you that we take them seriously. This is certainly not the experience we strive to provide, and I sincerely apologize for the disappointment you felt. Your feedback is invaluable, and I will be addressing these matters with our team to ensure improvements are made.

Don't stay here money hungry scalpers

Tripadvisor 评级 1.0/5

Amanda V 经 TripAdvisor 认证的评论

Never stay here , front reception are incompetent and rude , the worst - my mother was staying in the adjoining hotel at the Mercure , never has soo much miscommunication in regards to parking, obviously they will try ANYTHING for a quick buck - Watch out!!

Dear Amanda, Thank you for sharing your feedback. We are truly sorry to hear about your disappointing experience. This is not the level of service we strive to provide, and we sincerely apologize for any miscommunication and frustration you encountered regarding parking. We take your comments seriously and will review this matter to improve our service moving forward. Please feel free to reach out to us directly so we can further assist with any concerns you may have. Best regards,

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其他网络用户评价我们的酒店

  • 388 评论 8.9/10 位置
  • 604 评论 4.9/10 房间
  • 614 评论 7.5/10 服务
  • 13 评论 6.9/10 上网
  • 338 评论 8.8/10 游泳池
  • 250 评论 4/10 清洁度
  • 197 评论 4.8/10 舒适度
  • 149 评论 4.4/10 性价比

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