描述
安心悦界(ALLSAFE)认可酒店
酒店其他优惠
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250 metres from Darwin International Airport, 24 hour airport shuttle service
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131 stylish rooms suitable for business and leisure travellers
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Fitness - lap pool and 24 hour access to Hotel Gym
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5 meeting rooms with contemporary decor and natural light
我们的客房
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酒店位置
达尔文机场诺富特酒店
2 Sir Norman Brearly Drive
0812 达尔文
澳大利亚
GPS:-12.407074, 130.880038
抵达和交通
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DARWIN TRAIN
火车站
访问: 17 km / 10.56 mi 19 min drive
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CASUARINA
购物中心/商场
访问: 5 km / 3.11 mi 1 hrs walk / 5 min drive
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穿梭巴士
额外收费
穿梭巴士排班
酒店服务
从 办理登记入住手续 - 从 办理退房手续
- 游泳池
- 穿梭巴士
- 餐厅
- 轮椅可通行
- 健身中心
- 无限网络
- 空调
- 早餐
- 会议室
- 100% 无烟酒店
- 停车
Novotel Poolside Restaurant
Newly refurbished Novotel Poolside Restaurant! Tropical ambiance, delectable all-day menu. Dine poolside/takeaway, extensive options. À la Carte Breakfast & diverse all-day menu. Quench your thirst at Novotel Poolside bar, served by friendly staff!
早餐
非合约照片
游泳馆
健身中心
非合约照片
Onsite Gym avaliable
我们的客人评论
Disgusting- smelly and gross. No facilities either
Tripadvisor 评级 1.0/5
380ja 商务住宿 - 经 TripAdvisor 认证的评论
Convenient
Tripadvisor 评级 4.0/5
Tony W Friends getaway - 经 TripAdvisor 认证的评论
Dear Tony W, Thank you for taking the time to share your feedback with us! We are delighted to hear about your positive experience during your stay at our hotel. It's great to know that you found our location convenient, and the shuttle service to and from the airport was helpful for your travels. We appreciate your kind words about the spacious and functional rooms, especially the 2-bedroom apartment. Our team is dedicated to providing excellent service, and we're pleased to hear that you found the reception service to be good. We're thrilled that you enjoyed the new pool and entertaining area; it's indeed a fantastic addition for our guests to relax and unwind. Your feedback is valuable to us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Best regards, Desi Korina Front Office Manager Novotel and Mercure Darwin Airport
Disappointing.
Tripadvisor 评级 2.0/5
HadToMakeAccount 商务住宿 - 经 TripAdvisor 认证的评论
I'm truly sorry to learn about the challenges you faced during your recent stay with us. Your feedback is invaluable, and I appreciate you bringing these issues to our attention. I want to assure you that we take your concerns seriously, and immediate actions are being taken to address the shortcomings you've highlighted. Our team is committed to resolving the maintenance issues, improving communication systems, and enhancing our service to prevent similar situations in the future. Your comfort and satisfaction are our top priorities, and I sincerely apologize for any inconvenience caused. We value your feedback as it helps us refine our services, and I hope you'll consider giving us another opportunity to provide you with a much-improved experience. Thank you for your understanding. Best regards, Desi Korina Front Office Manager Mercure and Novotel Darwin Airport
More like a caravan park than a hotel
Tripadvisor 评级 1.0/5
Mikala W 经 TripAdvisor 认证的评论
Dear Mikala, We appreciate you taking the time to share your feedback regarding your recent stay at our hotel. Your comments are crucial to our continuous efforts to improve our services and facilities. Firstly, I would like to extend my sincere apologies for the inconveniences you experienced during your stay. We are truly sorry to hear that the breakfast options did not meet your expectations and that the buffet fell short of providing a satisfactory experience. Your feedback about the coffee quality has been noted, and we will certainly address this matter with our culinary team. We also regret any inconvenience caused by the overcrowded pool and the unpleasant smell around the drain. Rest assured that we will investigate and take the necessary steps to address these issues promptly. Additionally, we are sorry to hear about the condition of your room, particularly the shower, pillows, and the noise disturbance. Your comments have been shared with our housekeeping team for immediate attention. Concerning the gym, our Gym is located at Novotel Darwin Airport, Ground floor. in regards of room service, TV guide, and parking limitations, we understand how these aspects contribute to the overall guest experience, and we appreciate your insights. We will review our current offerings and make necessary improvements to enhance the overall guest experience. On a positive note, we are pleased to hear that you found our staff to be lovely and our Wi-Fi efficient. We will share your kind words with our team, as they take great pride in providing excellent service. Once again, we apologize for any inconvenience you experienced, and we appreciate your understanding. We value your feedback, and we hope to have the opportunity to welcome you back and provide a more positive experience in the future. Warm regards, Desi Korina Front Office Manager Novotel and Mercure Darwin Airport
Good but slow service..
Tripadvisor 评级 2.0/5
674kenyam Solo travel - 经 TripAdvisor 认证的评论
Dear 674kenyam, Thank you for choosing Novotel Darwin Airport and sharing your valuable feedback with us. We appreciate your comments about the comfort of the bed and room, as well as the flexibility of adjusting the air conditioning to your liking. However, we regret to learn about the challenges you faced with the service, particularly the delays at the reception and the poolside restaurant during breakfast. Please accept our sincere apologies for any inconvenience caused. Your feedback is important to us, and we will address these issues with our team to ensure a more efficient and prompt service for our guests. We strive to provide a seamless and enjoyable experience for all our visitors, and your insights are instrumental in helping us make the necessary improvements. Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back to Novotel Darwin Airport and provide you with an enhanced experience. Best regards, Desi Korina Front Office Manager Mercure and Novotel Darwin Airport
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