ibis Baku City

Customer review rating (ALL Rating) 4.6/5 888 reviews

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64, Khojali avenue, AZ1025 BAKU, Azerbaijan

Description

ALLSAFE approved hotel

Hotel extras

  • Free WiFi

  • 25 minutes' drive from GYD Int'l Airport

  • Easy access to public transportation

  • Breakfast from 6:30 am to 10:00

  • Laundry and ironing services

Our accommodation(s)

Hotel location

ibis Baku City

64, Khojali avenue
AZ1025 BAKU
Azerbaijan

GPS:40.3827581, 49.8752019

Telephone
Fax +994 12 488 89 98

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

URBANFOOD 74

Gourmet? The URBANFOOD 74 welcomes you every evening to revive your taste buds! With its varied, local Azeri menu and buffet, it will meet all your desires!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  888 reviews

TripAdvisor Rating  5.0/5  32 reviews

Awesome check in experience

TripAdvisor rating 5.0/5

aronnp2021 Friends getaway - TripAdvisor review

arrived early with my friends and didn’t had any reservation in place, Rovshanak and Aslan were awesome. Welcomed us and took us to show the rooms, booked, checked us in, and accommodated us well. Rockstars 🙌🏻⭐️ location wise, perfect.accessible to locations, and they gave us tips as well

Poor hygiene and inadequate service

Customer review rating 0.5/5

Anthony Couples - Confirmed reviews ALL

I requested room cleaning, but returned to an uncleaned room. Housekeeping had left, and staff let me spent the night in unsanitary conditions. The new room had identical toiletries, and a faulty shower door caused water flooding, posing a hazard.

Dear Guest, We sincerely apologize for the inconvenience and frustration you experienced during your recent stay with us. Your feedback is crucial in helping us identify areas for improvement, and we appreciate you bringing these matters to our attention. It is disheartening to learn that your request for room cleaning was not promptly addressed, and we understand the impact this had on your overall experience. We acknowledge that the situation in the new room, including identical toiletries and a faulty shower door, fell short of the standards we strive to uphold. We want to assure you that we are taking immediate action to address the issues raised, and we have communicated your concerns to our housekeeping and maintenance teams to prevent similar occurrences in the future. Guest satisfaction is our top priority, and we are committed to making the necessary improvements. Once again, we apologize for the inconvenience you experienced, and we hope you will consider giving us another opportunity to provide you with the exceptional service you deserve. Thank you for your understanding. Sincerely, Hasan Dadashov Front Office Supervisor.

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

We really liked this place (although some minor things needed improvement). In summary, we would definitely go back. Good things: Lovely lobby area, recently upgraded hotel and enormous bedroom and bathroom . Special thanks Mr.Safar , Aga and Elmin

Hello, Thank you for sharing your feedback with us! We're delighted to hear that you enjoyed your stay, especially the lovely lobby area and the recently upgraded hotel. It's great to know that you found the bedroom and bathroom to be spacious. We appreciate your mention of some areas that might need improvement, as we always strive to enhance our guests' experience. We look forward to welcoming you back on your next visit. Best Regards, Hasan Dadashov Front Office Supervisor

Nice accomodation

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Breakfast and reception were good. Thanks.

Dear Berat Emrah S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best Regards, Bashir Naghiyev Front Office Manager

Customer review rating 5.0/5

Majid Solo - Confirmed reviews ALL

Amazing hotel for comfort, customer service and location. Guest relations Safar was so very helpful and made out trip so much more memorable with his great advice and recommendations. Customer service 5* thank you. We will be back.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best Regards, Hasan Dadashov Front Desk Supervisor

In partnership with TripAdvisor

Other web-users rate our hotel

  • 268 reviews 8.8/10 Location
  • 434 reviews 6.9/10 Room
  • 548 reviews 8.7/10 Service
  • 26 reviews 6.9/10 WiFi
  • 231 reviews 9.3/10 Cleanliness
  • 161 reviews 8.1/10 Breakfast
  • 132 reviews 9.6/10 Vibe
  • 117 reviews 6.7/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.