Pullman Lombok Merujani Mandalika Beach Resort

Arrived as a guest and left feeling a part of a family . Never before have I had such an experience. Truly remarkable. All the staff were amazing , but I’d like to say a Special thankyou to Roby and Gighi at the front reception area. We came for 5 days but extended to 7. My Accorplus platinum card was recognised without hesitation. Now we are trying to plan our end of the year vacation to also include Lombok. Thankyou to All the staff for your remarkable service .

We could not extend our stay in our former hotel in Kuta due to a local event. That's why we got a motorbike and checked out some other hotels in the vicinity. Why not going to a five-star house and ask for a room tour? The staff at the reception has been so nice. They showed us different categories and quoted a reasonable price. We were treated like VIPs in our flipflops right from the beginning. So no further discussion and we made a reservation for three nights. We extended our stay at the Pullman Mandalika two times and were there for eight nights. We got the best room in our category with seaview. It was very clean, spacious and with a lot of features. Just like the entire hotel, which is very new and with some parts still under construction. Beach, Pool, Restaurant very good. But the most special thing about the Pullman is the staff in our opinion. Everyone is so welcoming, kind, friendly, interested and helpful. Everyone with good English skills, smiling and caring so much for the guests. It is not a professional skill, it comes from the heart. Very special mentions go out to: Mr. Hamdi, Mr. Roby, Mr. Jaelani, Mr. Heri, Ms. Inka and the Ms. from the restaurant always wanting to practice German (sorry, we do not er sure remember your name). You all would not only do well in every German high-class hotel, we would like to call you friends. Thank you for making this stay so exceptional. We think we kind of needed this experience on our long-time journey, because even if you invest a little bit more on the accomodation side, you are never sure what you'll get. Be completely sure about the people at Pullman Mandalika. Best regards, Marcus and Mandy

Clean and well serviced rooms. Bathroom is large and shower is hot and great pressure. Housekeeping and room service is very timely. Excellent support for family traveler for holiday. This is our first time staying, and cant wait to plan the 2nd stay. The staff is super friendly and helpful, especially pa Junaedi, he is so adorable with his warm gesture. Thank you

We enjoyed our stay very much. The service was amazing, the food was great, the room is spacious and cozy. The front office team were very responsive especially Mr. Junaedi. We will happily, definitely, come back for our vacation next time. Thank you.

A perfect place to stay and the facilities are all up to standard. The staff service are brilliant especially Erland who had been giving all the information I need. Thank you team and I will be back 👌👍