Sofitel Kuala Lumpur Damansara 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 2,159 件のレビュー

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No 6 Jalan Damanlela, Bukit Damansara, Kuala Lumpur, 50490 KUALA LUMPUR, マレーシア

説明

ホテルのその他の情報

  • 地元の味とフランスの美食文化が融合した、4つの上質なレストラン＆バー。

  • 多目的ミーティングルームと、最新設備を備えたボールルーム。

  • プサット・バンダール・ダマンサラMRT駅までは徒歩5分。クアラルンプールのセントラルまでもすぐという好立地です。

  • クアラルンプールでも屈指の高級住宅街であるダマンサラ・ハイツに位置する、ラグジュアリーな5つ星ホテル。

  • ハマム体験ができるSofitel Spaが併設された、国内初のラグジュアリーホテル。

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ホテル所在地

Sofitel Kuala Lumpur Damansara

No 6 Jalan Damanlela, Bukit Damansara, Kuala Lumpur
50490 KUALA LUMPUR
マレーシア

GPS:3.14675, 101.661444

電話番号
ファックス +60 3-2720 6618

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  2,159 件のレビュー

トリップアドバイザーの評価  4.5/5  1,782 件のレビュー

2025エクセレンス認証

Luxury oasis in Kuala Lumpur

トリップアドバイザーの評価 5.0/5

tgelun トリップアドバイザー認証口コミ

The Sofitel Kuala Lumpur Damansara is a luxury oasis just a few kilometres from the city center. As accor platinum members we got a very nice corner room on the 16th floor. The room was absolutely quiet, very spacious, well equipped and extremely clean. Many thanks to the excellent room service. The pool area is also very beautiful. The water in the big pool is at a quite pleasant temperature. The sauna area is great. The staff is friendly and helpful. The pleasantly quiet Club Millesime also leaves nothing to be desired. The food is varied and of high quality. Thank you very much to the very attentive, friendly and helpful staff Vino, Anishma, Lachana, Ekbar, Midhun and Hans. Overall, we really enjoyed our stay, which is not least due to the very friendly and attentive staff beginning with the doormen. Also many thanks to the concierge. A special thank to housekeeping manager Norshahida Noor who implemented our suggestions directly.

Great

トリップアドバイザーの評価 5.0/5

Safari48582787838 トリップアドバイザー認証口コミ

great food and eveyrt is so amazing nice people great everything great value clean love it so much best place ever slay !!

Comfortable Stay, Good Facilities but Lacking Service Recognition

トリップアドバイザーの評価 4.0/5

Excursion30605446207 トリップアドバイザー認証口コミ

Comfortable Stay, Good Facilities but Lacking Service Recognition I stayed at Sofitel Kuala Lumpur Damansara for two nights. Overall, the stay was fine. The room was spacious and comfortable, which I appreciated. The hotel facilities are the main reason I chose to stay here, and they did meet my expectations. However, the service felt lacking, and there was no recognition throughout my stay, which was a bit disappointing. While everything functioned well, the experience could have been improved with more attentive and personalized service. That said, the hotel is suitable if you are looking for a large room and good facilities, but there is definitely room for improvement in service and guest engagement.

Your Accor Loyalty Status Is NOT Valued Here.

トリップアドバイザーの評価 1.0/5

patricetan95 トリップアドバイザー認証口コミ

I’m gonna be honest and start this off by saying the rooms, f&b, and facilities are great. But a good staycation experience does not consist of only those, hospitality plays a huge role in it. And that’s what exactly missing in Sofitel Kuala Lumpur Damansara. Several days before my arrival, I had already sent an email to the hotel informing them that my parents are celebrating their anniversary and coincidentally my birthday is also coming in several days. Upon my arrival, I was not directed to the lounge for “exclusive check-in” as how it should’ve been for Platinum & Diamond members. No status recognition was shown at all. Our rooms were not initially upgraded, and when I asked about it, the staff said they arranged for connecting rooms (which I didn’t ask for—I specifically emailed asking for an upgrade for our special occasions.) After I mentioned it they upgraded one of the two rooms I booked, though it was not on a high floor. So my parents stayed in the basic room at 20th floor while I was upgraded to a room in 5th floor at the last minute. The staff also didn’t bother to explain my benefits as a Platinum member, or even inform the hotel’s basic facilities. Basically just handed me a letter for me to read by myself. At the evening the “welcome amenity” was delivered to my room, which consisted of 2 pieces of chocolates and 2 pieces of biscuits, nothing was given for my parents’ room except for the simple anniversary decor. It was very underwhelming to say the least. No birthday decor for mine either. During breakfast at the lounge I was not shown the ala carte menu until I had to ask myself (the staff only offered various egg options lol). The portion was small and yet they limited it to one per guest, which is very stingy. I have stayed at Sofitel in other countries and this has never ever been the case for the ala carte menu. It was such an awkward moment when my father and I ordered another and the staff said “It’s actually one per guest per day. Maybe you can try it tomorrow”. Like, wow… Way to ruin our morning. If that’s your newly implemented rule then at least have it written on your welcome letter OR the ala carte menu itself. Nowhere was it written so. It’s like embarrassing your own guests. My father and I didn’t find the atmosphere in the lounge comfortable nor welcoming. Next time I’d opt for Pullman KLCC instead. Even though their rooms & facilities may not be as good, their hospitality was way, way better and left a good impression right from the moment I checked in. I felt much more recognized & appreciated as a Platinum member there. Overall this was a surprising experience as I have never had a bad experience at other Sofitel before. I really wouldn’t recommend staying here, save your Accor loyalty member elsewhere.

Wonderful hotel away from peak hours

トリップアドバイザーの評価 5.0/5

dordor-Sin トリップアドバイザー認証口コミ

A great stay as usual and this my favorite hotel in KL especially when I need to mix work and leisure. Rooms are spacious and hotel staff are all very helpful incl door man. Some staff also has a good memory able to recognise me too. Special mention about Club Lounge Mgr Ekbar and team. Club lounge is always a good place work from as well as serving good evening cocktail. The team is also very attentive and ensure everyone is well taken care during meal time. Good job!

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 673 件のレビュー 8.2/10 快適さ
  • 658 件のレビュー 7.5/10 料理
  • 604 件のレビュー 7.1/10 清潔さ
  • 574 件のレビュー 9.2/10 雰囲気

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。