Novotel Parma Centro bintang 4

Catatan tamu Avis (Peringkat ALL) 4.5/5 752 ulasan

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Deskripsi

Hotel yang disetujui ALLSAFE

Keistimewaan hotel

  • ALLSAFE certified hotel

  • Private on-site car park

  • A short walk from the old town

  • Sauna and fitness center

  • Convention center for more than 200 people

Akomodasi kami

Lokasi hotel

Novotel Parma Centro

Via Trento 9
43122 PARMA
Italy

GPS:44.809152, 10.330159

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Menerima hewan
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

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Cari tahu selengkapnya

Peringkat ALL  4.5/5  752 ulasan

Peringkat TripAdvisor  4.0/5  277 ulasan

Great Stay

Catatan Tripadvisor 5.0/5

LoveToTravelGal Ulasan TripAdvisor tersertifikasi

Novotel Parma was a perfect hotel for our needs. I did not want to be in the historic area,ZTL area. From what I read at most of the historic towns the ZTL zones are areas to steer clear of with a car. This was an easy direct access from where we traveled from and it had a parking garage. Yes, the garage is tight but honestly I have not been in a spacious garage wherever we have traveled in Europe. It was walking distance to the historic center and convenient to the road system for our ride to Borgo del Gazzano Parmesan Caseificio & the Museum of Parmesan. The staff was cordial at the desk and we really enjoyed sitting in the lounge area after our dinners in town and having a cocktail & glass of wine. The bartender was very friendly. Room was clean, breakfast was satisfying and I do not have one complaint about our stay.

Worst Novotel Experience ever

Catatan Tripadvisor 1.0/5

Nitin C Ulasan TripAdvisor tersertifikasi

This must have been the worst Novotel I have been too due to the team there. Rudeness at all levels. Incorrect billing and forcing a platinum member to pay for breakfast for 2 people for one night, when it was not in the booking and we were 7 of us in 3 rooms for 2 nights - showed our booking details but they insisted that their system showed it only at check out and not during check in as they asked us if we wanted to add the same. They also agreed that we had not had breakfast and they could pack for 2 people but still charged !! The waitress in the restaurant refused to allow us as she said that shut at 9.30 PM by saying that their cooks wouldnt serve even though closing time was much later and then had the audacity to bang the door shut. The bar tender banged the drinks on the counter with a frown when he saw that we were using our free drink voucher due to Platinum status. Wake up Novotel and remove this hotel from your list of hotels !!

Dear Nitin CHABRIA, Thank you for taking the time to tell us about your experience at the Novotel Parma Centro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cristiana CRIPPA General Manager Novotel Parma Centro

Staff could be better

Catatan Tripadvisor 3.0/5

babs441 Solo travel - Ulasan TripAdvisor tersertifikasi

I stayed here for 3 nights in July. I was in town for the Harry Styles concert and this hotel was a short train ride to Reggio. My room was very dark like in the back of the hotel and smelled of sewer. When I notified the staff they said they were booked and could not do anything. Which was a lie because a friend of mine showed up an hour later without a reservation and got a room. They just didnt want to accommodate me. The room was also dusty. The hotel restaurant was very good. I had dinner there one night. Breakfast was good except that I when to get more coffee and they cleared my table when I was still eating. I wouldn't stay here again. I think staff were overwhelmed with the amount of people in the area. The bed was comfortable.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Parma Centro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I can confirm you that night we were running full house, sometimes we can't manage the availability if appear on line and not directly on our site. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cristiana CRIPPA General Manager Novotel Parma Centro

Amenities rich hotel in Parma

Catatan Tripadvisor 4.0/5

ts1877 Keluarga - Ulasan TripAdvisor tersertifikasi

Visited hotel with husband and child. Hotel presented well on check-in and we had our car. The garage is safe and feels secure. The hotel is nice. I like that they use Rituals products in the bathroom. The beds are comfortable. My only caveat with that is that as we were traveling with our child and his bed wasn’t made the first night and we had to request all of his sheets and blanket and pillow for his bed even thought we had been clear about needing a bed for him. It was a futon so they didn’t provide the bed cover or the bed pad so that he didn’t fall between the two bed halves. On our second night the housekeeper brought the necessary items so his bed was corrected, but this oversight shouldn’t have occurred. We ate at the restaurant on our last night. The dinner was just okay, but both my husband and son really enjoyed their dessert. One got the tiramisu and the other got the crème gelato. We sampled some of the bar items as well, from pizza to cappuccino and everyone was happy. Also, the pool is very well maintained and it’s nice that they employ a lifeguard that can help with safety, towels, and umbrellas. It’s a very nice oasis in the city. In the evening the hotel pays to have security in the hotel in order to ensure only guests of the hotel gain admittance. As some others have mentioned, the hotel isn’t directly in the center, but a bit outside (5-8 minute walk). We never felt unsafe and no one bothered us ever. All in all, if they maintain their quality both in staff and product the hotel will be the finest hotel for all amenities in Parma.

Great hotel

Catatan Tripadvisor 4.0/5

Navigate49968535247 Solo travel - Ulasan TripAdvisor tersertifikasi

Probably the best hotel in Parma for the money. Rooms are nice and clean, good shower. Pool area is nice, although the pool itself is very small, but it’s a pleasant place to be and better than no pool! Staff are all friendly, and breakfast was also very good. The only negative on the hotel for me is the immediate surrounding area. Doesn’t fell very safe, regularly have beggars and people looking in the bins at the hotel entrance. It’s a shame because the hotel itself is very good. Walk about 200m into town and it’s fine.

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Pengguna web lain yang memberikan peringkat untuk hotel kami

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  • 675 ulasan 8.7/10 Pelayanan
  • 21 ulasan 3/10 Internet
  • 391 ulasan 8.1/10 Sarapan
  • 308 ulasan 8.5/10 Kebersihan
  • 208 ulasan 9.7/10 Suasana
  • 197 ulasan 8.1/10 Makanan

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