Mercure Warwickshire Walton Hall Hotel & Spa 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 3.9/5 1.886 opiniones

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Mercure Warwickshire Walton Hall Hotel & Spa - Image 1
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WALTON, WELLESBOURNE, CV35 9HG WALTON, Reino Unido

Descripción

Extras del hotel

  • Nuestro hotel admite perros y está rodeado por 26 ha de la campiña virgen de Warwickshire

  • 16th century Grade II listed building with original features

  • 22 fully-equipped function rooms which hold up to 180 guests

  • Orangeries and Lemons Brassiere

  • Leisure facilities including gym, swimming pool and sauna

Nuestros alojamientos

Localización del hotel

Mercure Warwickshire Walton Hall Hotel & Spa

WALTON, WELLESBOURNE
CV35 9HG WALTON
Reino Unido

GPS:52.169574, -1.582747

Teléfono
Fax +44 1789 470418

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Se aceptan mascotas
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones

Oranges and Lemons Brasserie

Enjoy a mouth watering meal in our Brasserie with contemporary design with French doors opening out onto the terrace.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  3.9/5  1.886 opiniones

Valoración de TripAdvisor  3.5/5  4.213 opiniones

Fantastic can not rate high enough

Nota de Tripadvisor 5.0/5

Darren L Valoración certificada de TripAdvisor

The staff are very friendly and in truth go above and beyond to make your stay as pleasurable as possible. From the moment we checked in until we left everything was perfect. We had an absolutely amazing evening meal where the staff looked after us like royalty, in the morning I could not fault the spread for our breakfast. In all a thoroughly enjoyable stay.

Hi Darren Thank you for your review and highlighting the team, we hope to welcome you back again very soon.

A tired hotel in need for some TLC

Nota de Tripadvisor 3.0/5

Craig O Valoración certificada de TripAdvisor

The Good – Staff David on reception was particular efficient and assisted with a smooth check-in. Parth on the bar was friendly and cheerful and went the extra mile. Unfortunately that’s where the ‘good’ ends. Room Our room was a prestige room (No. 44) in the coach house. Put simply, there was no prestige about it apart from the unisex robes, slippers and expresso machine (with no indication of what flavour/strength the accompanying pods were), there was nothing to distinguish this from a standard offering. The room was vast in height and size which meant the furniture occupied the perimeter. On the subject of furniture, it did resemble something from a student’s hall of residence though. Multiple cables draped from the inadequately small TV given the room size, and the light switches on the headboard were unique in being one chrome and one white plastic. The bathroom was equally large – which would account for the lack of floor cleaning (a dead spider was there to welcome us and still there when we left two days later). The water pressure is so low that it barely flows from the shower outlet and there is no cut off in the toilet cistern which constantly fills. Catering After check-in we visited the Bar for lunch. Placed the order with Parth at the bar. The food was delivered by a female staff member who simply put the plates down and walked off – not asking whether we wanted any condiments or cutlery. Thankfully Parth noticed this and provided both. We stayed on site for dinner for our first night and I had the burger which was cremated and my wife had an average chicken jalfrezi. At no point did any member of staff ask if everything was ok with the meal. Continuing with the Catering – for breakfast please be aware there is only scrambled eggs available for a full English. Also, I was particularly concerned that glass milk containers were left by the coffee machines with no sign of refrigeration. Grounds Walking from the Coach house to the main hotel building there is yet more evidence of a lack of investment over the years – many window frames are rotten, one is missing and foliage is growing from the gutter adjacent to reception’s main entrance. The health suite needs attention in places – particularly the steam room which had a large amount of green mold growing from the steam outlet. Several rotten window frames around the pool also highlighted the lack of maintenance. If you are thinking of staying here - just don't be wow'd by the pictures, this is a tied hotel that needs a lot of investment.

Thank you for the comprehensive review and I am sorry there were many elements of your stay that were not up to your expectations, we are working through the entire site and fixing what can be fixed. With the age of the building we are coming up against many planning challenges which we are working through with the local conservation team. We hope you see these should you choose to return in the future.

Geen aanrader

Nota de Tripadvisor 2.0/5

Manon L En familia - Valoración certificada de TripAdvisor

Pro's: + Ruime en fijne bedden, kamer netjes en erg complete mini gym Con's: - Buitendeur van de kamer kon niet goed dicht. - iedere dag waren de key cards van de hele groep defect en stonden we voor de dichte deur. Iedere dag moest het opnieuw worden geactiveerd bij de receptie. - Er was geen ontbijt genoeg, constant op - Avondeten werd niet goed geserveerd en kwaliteit onvoldoende. Ben er zelfs ziek van geweest. - Personeel was erg onbehulpzaam en onvriendelijk.

Dear Guest, Thank you for taking the time to review your stay with us at Mercure Warwickshire Walton Hall & Spa. I am sorry to hear the experience wasn't the normal quality we provide and I would ever so grateful if you could reach out to me directly on HA0I8-GM@accor.com with the issues you had during your stay. This would allow me to investigate them fully and ensure things are put right for future guests. Once again please accept my apologies and I hope we are able to rebuild your confidence in the future. Kind Regards Steven Hayes General Manager

magnific

Nota de Tripadvisor 5.0/5

Javier P Con amigos - Valoración certificada de TripAdvisor

un hotel en la campiña inglesa, siglo xvii, rio, bosque, maravillosas habitaciones y servicio.

Precioso

Nota de Tripadvisor 4.0/5

Nelly021 En pareja - Valoración certificada de TripAdvisor

Estuve dos noches en este hotel con mi pareja y la primera impresion fue muy muy buena. Esta situado en un entorno precioso y tranquilo...Es un hotel con mucho encanto, romantico...y con historia.... La habitacion que tuvimos era espaciosa, bonita, con un gran cuarto de baño con ducha y baño por separado ademas de calefeccion en el suelo (algo poco usual), la cama muy comoda...en definitiva muy agradable... El desayuno es buffet y muy bien, tiene lugar en una sala con unos grandes ventanales que dejan ver el paisaje... Lo que si no me gustó mucho fue el spa. Dispone de piscina y sauna. No es para un hotel de 4 estrellas. El personal es muy amable...aunque me fallaron en la reserva de un restaurante pero nada que no tuviera solucion... Un hotel que me gustó mucho y al que volveré sin duda...

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 618 opiniones 9.1/10 Ubicación
  • 1.822 opiniones 5.8/10 Habitación
  • 1.663 opiniones 7/10 Servicio
  • 8 opiniones 6.6/10 Internet
  • 1.369 opiniones 5.9/10 Comida
  • 702 opiniones 5/10 Limpieza
  • 571 opiniones 6.6/10 Desayuno
  • 546 opiniones 5.9/10 Área de Bienestar

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Precio base por 1 noche para 1 persona en la categoría de habitación en cuestión de proximidad al precio. Servicios adicionales y desayuno no incluidos. Corresponde al precio público más bajo con todos los impuestos incluidos (Según la regulación local en vigor, puede haber algunos impuestos que deban abonarse al llegar al hotel.) para el alojamiento en cuestión que se encuentra hoy en el sitio web https://all.accor.com/ para una estancia de una noche para los siguientes 20 días. Varía en función del periodo y la disponibilidad. El precio solo se garantiza a la hora de la reserva. Todas las reservas (en el extranjero) se abonarán en la divisa del país en el que se encuentra el hotel. Solo se garantiza el importe confirmado al realizar la reserva en la divisa del país donde se encuentra el hotel. Es posible que se indique una conversión estimada, pero no es una opción vinculante. En el momento del pago, el banco puede verse obligado a cobrar gastos bancarios o por cambio de divisas.