Mercure Hotel MOA Berlin bintang 4

Catatan tamu Avis (Peringkat ALL) 4.6/5 229 ulasan

Jaminan Harga
Terbaik
Mercure Hotel MOA Berlin - Image 1
Mercure Hotel MOA Berlin - Image 2
Mercure Hotel MOA Berlin - Image 3
Mercure Hotel MOA Berlin - Image 4
Stephanstrasse 41, 10559 BERLIN, Jerman

Deskripsi

Keistimewaan hotel

  • 336 kamar dan suite (sebagian direnovasi tahun 2018)

  • 40 ruang konferensi (terbesar seluas 2.400 m²) dengan standar kebersihan dan segel MOA safe

  • Pusat kebugaran seluas 170 m²

  • Terhubung ke bandara BER dan pameran ICC, melalui jalan raya atau transportasi terdekat

  • Disertifikasi oleh Sustainable Tourism/Meetings Berlin sebagai Penyelenggara Berkinerja Tinggi

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Lokasi hotel

Mercure Hotel MOA Berlin

Stephanstrasse 41
10559 BERLIN
Jerman

GPS:52.532171, 13.344161

Telepon
Fax +49 30 394043997

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

RESTAURANT

Kami siap menyambut Anda di Moa Eat. Restoran kami tutup setiap hari Minggu, pada 24-26 Desember, dan 31 Desember 2024. Anda dapat memesan menu camilan di bar kami.

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Cari tahu selengkapnya

Peringkat ALL  4.6/5  229 ulasan

Peringkat TripAdvisor  4.4/5  4.760 ulasan

Sertifikat keunggulan 2025

Horrible

Catatan Tripadvisor 1.0/5

roxanas_12 Ulasan TripAdvisor tersertifikasi

The staff at the reception is outstandingly rude. They don’t understand English well or pretend not to, then shout at customers. They treat customers in a horrible way. The food is tasteless, usually cold by the time it is served; the coffee is insultingly bad. The hotel itself is a maze with insufficient signs for finding your way.

That sounds like a frustrating stay, Roxana S, and we’re sorry it felt that way. The impression from our front desk and check-in clearly missed the mark; we’re reinforcing this in our internal training to keep interactions warm and smooth. We also hear you on food temperature and coffee quality. And yes, our layout can feel like a maze—guest feedback is guiding ongoing signage improvements to make navigation clearer. We’d value another chance to host you better next time. Your MOA Hotel-Team

Happy stay with conditions

Catatan Tripadvisor 3.0/5

Prosenjit S Bisnis - Ulasan TripAdvisor tersertifikasi

To many rooms. Finding rooms like a maze game. Cleaning is also ok ok. Room ac also set centrally you doesn’t have any control. No nearby bus stops.

Prosenjit S, thanks for sharing your thoughts. The MOA maze effect is real in such a big house, but we’re working on making orientation easier. Cleaning and the central AC setup clearly left you only half satisfied, which we take on board. And about transport: instead of a bus stop, you’ll find the U-Bahn just 3–5 minutes away, connecting you to all the Berlin highlights. Hope to see you back for a smoother round two Ihr MOA Hotel Team

Good place to sleep

Catatan Tripadvisor 4.0/5

Marcin M Bisnis - Ulasan TripAdvisor tersertifikasi

Comfortable room and bed, nice food, close to the center, some troubles with parking (only one entrance works, don't know why), different numbers of parking and rooms floors don't help.

Thank you, Rosenfield, for sharing your experience. We're glad you found our rooms comfortable and enjoyed our food. We appreciate your feedback on the parking and are working on improving signage for easier navigation. Your MOA Hotel Team

Nice time

Catatan Tripadvisor 5.0/5

Benedykt J Couples - Ulasan TripAdvisor tersertifikasi

Good location, good food, good conditions. Nice and helpfull people. Room fresh and clean. What else can i say 😀 I'll be back.

Hey Benedykt J, es freut uns riesig, dass Ihnen die Lage, das Essen und die Atmosphäre bei uns so gut gefallen haben. Frische und Sauberkeit sind uns wichtig, und es ist schön zu hören, dass Sie das so empfunden haben. Wir können es kaum erwarten, Sie wieder bei uns willkommen zu heißen! Bis bald, Ihr MOA Hotel Team 🌟

Management needs to get a grip

Catatan Tripadvisor 3.0/5

Johnson O Keluarga - Ulasan TripAdvisor tersertifikasi

While the hotel is great, the service on this trip is below standard, the superior double bedroom was small, could not contain 3 people as claimed. Tea mugs were not replaced by the housekeepers after the 1st set was taken on first day, tea and coffee not replaced, when I asked at 10am on 4th day, the reception told me to wait until between 12pm-2pm when the mini bar team comes around, I then replied that if the mini bar team had done their jobs on the 2nd and 3rd days, we wouldn't behaving this discussion. He knew I was speechless, he then sent someone afterwards. The management needs to improve and I am a regular user of this hotel.

Dear Johnson O, thank you for sharing your experience. We regret to hear about the issues you faced. Your feedback is crucial to us as we strive to improve our service. We hope to deliver a more satisfying experience on your next visit. Your MOA Hotel Team

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.163 ulasan 9/10 Lokasi
  • 1.426 ulasan 8.3/10 Kamar
  • 1.018 ulasan 8.5/10 Pelayanan
  • 15 ulasan 7.4/10 Internet
  • 1.101 ulasan 9.4/10 Sarapan
  • 593 ulasan 8.9/10 Kebersihan
  • 341 ulasan 8.9/10 Suasana
  • 293 ulasan 8.1/10 Makanan

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Properti kami yang lain di sekitar

Semua hotel kami di BERLIN

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.