Veranda Resort Pattaya - MGallery 5 estrelas

We booked through air bnb. Never would i stay there again room was filthy mouldy dusty. Can not swim in one pool. Beach looks very undesirable we. Checked out after one night. Worst room i have ever stayed in. Pillows stained mould everywhere. Under the sink was putrid smelt like something was dead

We spent eight days at this very nice Veranda Resort. We had sea view room, large and convenient. Very effective A/C, practical bathroom and nice view to the sea over swimming-pool. We don't really understood the location of bath tube in front of window... Nice swimming pool area but rather limited amount of sun beds. There is direct beach connection only during low tide. Location is about 7 km from Jomtien Center but Bolt Taxi app was easy to use. Taxi ride took about 10 minutes. There was two supermarkets in walking distance. We liked the buffet breakfast at The Deck. The quality of lunch at The Deck varied a bit daily but dinners at 4th floor I Sky restaurant were good. And the view to the sea from there during sunset was really nice. Gym was also good. Service was at reception, house-keeping and restaurants / café friendly.

Avoid this hotel if you expect 5 stars standard and privacy. Pool and beach facilities are shared with hundreds of units of condo behind the hotel. At certain point we were shocked by crownded visitors around the pool and beach, it look like public beach in center of Pattaya. There is no guard checking the visitors coming from ice cream parlor next to the hotel so you end up in the mass of people at public area of the hotel. Condo behind hotel are for lower rent so level of people you mix at pool is quite... you do not pay for this. Check in : staff did not accompany us to the room, they just hand the key as 3 stars hotel protocol not a M Gallery standard Breakfast is shocking below 5 stars standard interm of varieties and qualities, serving artificial and low grade ice cream that nobody wants.

I recommend this hotel whoever is traveling with family . The hotel is amazing and the location is good for kids . We booked the family room with pool .. kids enjoyed the pool while we relaxed in our room .( without leaving our room😄) the stuff are friendly and helpful.. big thank you for the hotel manager he is very welcoming and attentive…the buffet breakfast is amazing ….. I also love the sea food restaurant walking distance from the hotel . Kids loved everything about h the hotel 10/10

We stayed here recently as it was handy to a tournament venue and were upgraded to a seaview room thanks to accor points. The hotel was extremely busy that weekend. Staff struggled to accommodated everyone at breakfast but genuine attempts were made to do so. At all times, the general manager, Peeraphol was both present and professional. The front desk staff in particular was also helpful. The food was fine, the view from our room was quite nice, though there was a musty odor coming from the shower (which I mentioned and staff tried to eliminate). Overall we found this to be a hotel with potential, with our thanks to the staff for their efforts.