Mercure Сингапур Бугис 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 4 369

Гарантия
лучшей цены
Mercure Сингапур Бугис - Image 1
Mercure Сингапур Бугис - Image 2
Mercure Сингапур Бугис - Image 3
Mercure Сингапур Бугис - Image 4
122 Middle Road, 188973 СИНГАПУР, Сингапур

Описание

Особенности отеля

  • Расположен в центре торгового и культурного района Сингапура

  • Конференц-залы с естественным освещением, бесплатный WIFI, обслуживание в номере круглосуточно

  • 5 мин до MRT Bugis, недалеко от Suntec и Marina Bay Sands, 15 мин ходьбы до Орчард

  • Круглосуточный тренажерный зал, смотровая площадка и бассейн

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Расположение отеля

Mercure Сингапур Бугис

122 Middle Road
188973 СИНГАПУР
Сингапур

GPS:1.299523, 103.853104

Телефон
Факс +65 6822 8901

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Бассейн
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 4 369

Рейтинг TripAdvisor  3.8/5  Отзывов: 1 797

Mercure need to fix their phone system

Примечание: Tripadvisor 2.0/5

nickliveshere Реальные отзывы TripAdvisor

This hotel never answers their phones, it's impossible to get through to anyone from outside the hotel. Speaks volumes about the hotel quality if you're unable to ever reach anyone. This is basic customer service. If you ring reception you expect they pickup anytime of the day, especially outside busy peak times (i.e middle of day or late at night). Singapore is a 24/7 destination. Tried numerous times over different time periods so cannot use excuse it was busy, and even reservations. Fix your phone system and get people to answer the phone. Had queries related to a stay which went unanswered and it was definitely the Mercure line as prompts were there when calling - but when selecting the number to dial through....no one answered. Unacceptable.

Dear nickliveshere, Thank you for sharing your experience. We have noted on the inconvenience caused by the challenges in reaching our team by phone. Please be assured that we are reviewing our phone system and service procedures to ensure calls are answered promptly at all times.

Seamless holiday

Примечание: Tripadvisor 5.0/5

Departure48525435959 Реальные отзывы TripAdvisor

Well located, clean and impressive Christmas Deco. Very friendly , smiley and helpful housekeeper at level 11- ms Nguyen Ven Ut. Value for money for people who likes to shop, try variety of local food. Very centralised yet not noisy. 5ms walk to famous Buddhist temple - Kwan Yin Temple.

Dear Departure48525435959, Thank you for sharing your thoughtful review. We are delighted you enjoyed the festive decoration, convenient location, and the warm hospitality from our Housekeeping staff, Ut. Your kind words have been shared with her. We look forward to welcoming you back again.

Good Price Point and Accessible

Примечание: Tripadvisor 5.0/5

AngusPhua Реальные отзывы TripAdvisor

The hotel is located near Bugis MRT and in the midst of many malls and tourist attractions within walking distance. There are many good food options at Tan Quee Lan street and City Hall area. Stayed at the loft room which is quite nice. But even though it can have up to three persons staying in it, the shower and toilet facilities do not have enough privacy for that. Overall, hotel interior looks a little dated and some parts are in need of repair. But I think the customer service here is top-notch. The guys at the bar are friendly and prompt, the staff are always there to answer questions. I would like to give a special shoutout to Joey who is one of the duty managers. At check-in, she was very professional and polite, even when we were very puzzled and frustrated by the hotel’s position to sight physical identify cards when I had the digital copy on SingPass. Turned out to be a rather dated legislation that is currently under review. Throughout the process, she was very calm and composed, and ensured that the hotel was not flouting the law. This is the first time I have experienced any hotels in Singapore - and we have stayed in at least 15 this year - asking for my ohysical IC. I have had to travel home to retrieve my IC before returning to the hotel. But got to give it to the lady who stood firm and did the right thing. Good job, Joey!

Dear AngusPhua, Thank you for sharing the detailed review on our convenient location, nearby dining options, and the warm hospitality from our team. We are especially pleased to hear about Joey’s professionalism and composure. We look forward to welcoming you back on your next stay.

Примечание: отзывы клиентов 3.5/5

Ivan I. Деловые путешественники - Проверенные отзывы - ALL

Повысили статус номера, но это очень неудобный лофт, где кровать - это матрас на полу, не удобно вставать. И спускать ночью по лестнице.

Dear Mr. I., Thank you for your feedback regarding your recent stay. We appreciate your comments on our location and take note of your concerns regarding the loft accommodation. Your insights are valuable, and we will consider them for future improvements. Sincerely, Joey Ong Duty Manager

Exceptional Front Desk Service by Joey at Mercure Bugis

Примечание: Tripadvisor 5.0/5

Aik Heng C Реальные отзывы TripAdvisor

I recently stayed at Mercure Bugis Singapore and had multiple rooms booked for my overseas guests across different days and check-in times. Throughout my stay, Joey Ong at the front desk was absolutely outstanding. She handled all my bookings smoothly and professionally, even anticipating my questions and needs before I asked—especially around which guests were checking in on which day and at what time. That level of attention and foresight took away a lot of stress from coordinating multiple arrivals. On top of that, Joey is consistently warm, kind, and patient. Her friendly smile and professional tone of voice made every interaction a pleasure and truly made me feel welcome. As the first person guests encounter, she really elevates the image of Mercure Bugis and sets a very high standard for hospitality. Because of Joey’s exceptional service, I feel very confident recommending Mercure Bugis Singapore to others and will gladly stay here again.

Dear Aik Heng C, Thank you for sharing this thoughtful review. We are delighted to receive your compliments towards Joey’s professionalism, warmth, and attention to details that made your stay seamless and stress‑free. We are truly grateful for your recommendation, and we look forward to welcoming you back again soon.

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Другие интернет-пользователи оценили наш отель

  • 2 623 Отзывов 9.8/10 Расположение
  • 3 078 Отзывов 5.7/10 Номер
  • 2 300 Отзывов 8.3/10 Сервис
  • 39 Отзывов 8.9/10 Интернет
  • 1 669 Отзывов 3.1/10 Комфорт
  • 1 002 Отзывов 7.6/10 Чистота
  • 798 Отзывов 5.9/10 Удобства
  • 722 Отзывов 6.9/10 Завтрак

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