Novotel Melbourne Central 4,5 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.3/5 2.047 opiniones

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Descripción

Hotel aprobado por ALLSAFE

Extras del hotel

  • Certificado ALLSAFE.

  • Salas de reuniones e instalaciones para eventos.

  • Restaurante Pretty Boy Italian Steakhouse.

  • Recepción 24 horas y WIFI gratuito para su comodidad.

  • Chromecast en todas las habitaciones.

Nuestros alojamientos

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Localización del hotel

Novotel Melbourne Central

399 Little Lonsdale Street
3000 MELBOURNE
Australia

GPS:-37.81192, 144.96009

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Aparcamiento
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones

SIGNATURE RESTAURANT

El restaurante Signature ofrece una reinterpretación de los populares mercados gastronómicos del mundo, los favoritos de los habitantes locales. Aquí encontrarás una combinación de recetas locales, regionales e internacionales en un ambiente informal.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.3/5  2.047 opiniones

Valoración de TripAdvisor  4.0/5  300 opiniones

Super clean, fabulous service, cool area.

Nota de Tripadvisor 4.0/5

helenluce Con amigos - Valoración certificada de TripAdvisor

Drove in on a very busy Grand Prix Friday afternoon, expecting chaos. Could not have been more wrong. Super efficient, friendly and helpful Saleem sorted out the car and a bag trolley in 30 seconds flat. Realised we had left a couple of items in the car after it had been parked and it was sorted so quickly - Saleem was so friendly and accommodating. Fabulous first impression! Checkin was easy and quick too. Room was lovely but teeny. 2 double beds with 1 bathroom with insufficient storage for 4 people. No where to hang more than 1 towel. I know it was a busy weekend but we paid a LOT for this room. Bedding was very fresh and crisp, towels were soft. The area surrounding the hotel was very cool, beautiful laneways and fabulous coffee spots. Short walk to the shopping mall.

Great stay, good times, 5 stars

Nota de Tripadvisor 5.0/5

R0KSTA87 En pareja - Valoración certificada de TripAdvisor

Fantastic experience from check in to check out. Very clean and tidy room on the 34th floor on the south side of the building with great views across the Melbourne skyline. Can’t fault the stay at all. If anything, the bathroom being open is a little weird at first, but apart from that, was a great stay and we would stay again.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Kelmar General Manager

Great location but poor experience

Nota de Tripadvisor 1.0/5

Jiin C Valoración certificada de TripAdvisor

5 of us booked 3 rooms for 3 nights’ stay in Melbourne - great location but very disappointing stay. The only cosistency all of us had was poor service with majority of staff not knowing what’s going on and how simple things worked. Just to name one of the painful experience - On check in, we advised the staff that we intended to make partial payment with Accor points and were told to do it on check out. On check out, we were told that this should have been done at check in and they almost didnt allow us to make partial payment through Accor points. It then took 30 minutes for 3 persons to try to figure out how to convert the points to partial payment.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Melbourne Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We do sincerely apologize for the incident that has occurred we are working hard on retraining our team members to ensure they are all aware of the process to redeem points. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm regards, Craig Kelmar General Manager

Comfortable and quiet

Nota de Tripadvisor 4.0/5

cheffie2013 Valoración certificada de TripAdvisor

We stayed in a junior suite on the top floor. Room is well laid out and roomy, with a large bathroom and second powder room. Overall comfortable and, importantly, quiet. Bar seems to have been closed for sometime. Only had breakfast one morning. It was fine. Staff very good, particularly in the restaurant. Welcome amenity somewhat disappointing.

Dear cheffie2013, We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and please do note that our bar is located with the restaurant on level 1 in Pretty Boy. Thank you again for sharing your experience, and we hope we can welcome you back again in the near future Sincerely, Craig Kelmar General Manager

Excelente hotel

Nota de clientes de Avis 5.0/5

Isai Amigos - Comentarios confirmados ALL

El servicio es increíble, son muy amables y atentos. La ubicación y las vistas son increíbles. Todo se encuentra muy limpio y organizado.

Dear Valued Guest, Le agradecemos enormemente sus comentarios en relación a su estancia en Novotel Melbourne Central. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Warm regards, Isabella Guest Relations Manager

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 899 opiniones 9.6/10 Ubicación
  • 1.352 opiniones 7.5/10 Habitación
  • 1.174 opiniones 7.5/10 Servicio
  • 21 opiniones 8.3/10 Internet
  • 476 opiniones 8.1/10 Limpieza
  • 292 opiniones 7.9/10 Desayuno
  • 227 opiniones 8.7/10 Ambiente

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