Mercure Doncaster Centre Danum Hotel 3 stelle

Giudizio clienti (Valutazione ALL) 4.0/5 40 recensioni

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Mercure Doncaster Centre Danum Hotel - Image 1
Mercure Doncaster Centre Danum Hotel - Image 2
Mercure Doncaster Centre Danum Hotel - Image 3
Mercure Doncaster Centre Danum Hotel - Image 4
High Street, DN11DN DONCASTER, Regno Unito

Descrizione

I plus dell'hotel

  • Central location, with plenty of nearby transport links

  • Anthony's Restaurant offers a choice of local dishes

  • Nearby leisure facilities, including pool and more

Le nostre sistemazioni

Posizione dell'hotel

Mercure Doncaster Centre Danum Hotel

High Street
DN11DN DONCASTER
Regno Unito

Coordinate GPS:53.522613, -1.133078

Telefono
Fax +44 1302 329034

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Animali non ammessi
  • Ristorante
  • Centro fitness
  • Wifi
  • Colazione
  • Bar
  • Proprietà 100% non fumatori
  • Servizio in camera
Vicino alla proprietà
  • Parcheggio

ANTHONYS

Anthony's è un bar e ristorante recentemente rinnovato, che propone tutto il giorno un menu moderno basato su prodotti locali.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.0/5  40 recensioni

Giudizio TripAdvisor  3.5/5  530 recensioni

Decent hotel with friendly staff

Punteggio Tripadvisor 4.0/5

Aaron W Recensione certificata TripAdvisor

Very friendly staff at check-in, most helpful. Room spacious, clean and cosy. Bed was very soft and comfortable with very plump pillows. Bar area is very smart and peaceful for a drink or two after work. Lovely breakfast with plenty of options.

5/5 Couldn’t be happier

Punteggio Tripadvisor 5.0/5

Jay P Recensione certificata TripAdvisor

Booked a suite for my partners birthday and it was immaculate set up a little surprise beforehand in the room and the staff couldn’t have been more accommodating couldn’t recommend a better place to stay in Doncaster, massive thankyou to Tegan, Hayley, Clare, Ebony and Elaine will definitely be returning soon

Ok, not great

Punteggio Tripadvisor 3.0/5

mattclare2006 Per affari - Recensione certificata TripAdvisor

Average mercury, been to wore, been to better. Staff very friendly, room was spacious, very noisy throughout the night with Lorrie’s/bins etc Breakfast was basic, coffee was good, no fried eggs, orange juice had ran out, and packet croissant, Car parking was a fair walk , would stay out of town next time.

Thank you for taking the time to share your feedback following your recent stay with us. We're pleased to hear that you found our staff friendly and appreciated the spacious room. However, we sincerely apologize for the disturbances you experienced during the night. We will be looking into ways to minimize noise and ensure a more restful experience for our guests. We appreciate your comments on breakfast and regret that certain items such as the orange juice and fried eggs were not available during your visit. We will review this with our team to ensure improvements are made and that the breakfast selection meets expectations in the future. Regarding the car parking, we understand the distance may have been inconvenient, and we will explore options to make this aspect of our guests' stay more comfortable. Your feedback is invaluable, and we hope to have the opportunity to welcome you back in the future, whether here or at another location, where we can provide a better experience for you.

Staff could do with work on trans and non binary people and their pronouns

Punteggio Tripadvisor 4.0/5

joannealiceb Per affari - Recensione certificata TripAdvisor

Stayed over for UK Pride which was in Doncaster this year and have spotted this large hotel many times on other business stays as a volunteer for a national charity whilst visiting the city of Doncaster . Parts of the hotel are well used and run down but enjoyed room 213 bar the television where you could not turn off the blind persons audio description on the smart television set . Staff especially the reception staff looked after me well as they work excessively long hours bar one thing pronouns which need work on and education as they kept using male pronouns which is inappropriate to a non binary trans person like myself . Also being an Accor Silver rewards member they could not register my rewards or get their computer system to acknowledge my account . On the Friday I arrived the food I ordered was excellent consisting of nachos, Thai vegetarian curry and a Black Forest pudding which was welcome after a long journey from Northumbria. I slept well after supper from Friday night to 11 am Saturday morning and I joined the pride parade As I attended UK pride in Doncaster they stored my suitcase and kept it safely until I got my train to Beverley in the evening. A few tweaks and this good hotel could be excellent. As a regular traveller doing volunteer work I use Accor brand hotels regularly but as mentioned earlier in this review some of the reception staff at this Doncaster Mercure hotel could do with a wee bit extra training on how to address and treat non binary and transgender people. So I’d rate my experience 6 out of 10 for my stay and could do with some improvement

Thank you for taking the time to share your feedback on your recent stay at our hotel. We’re glad to hear you enjoyed parts of your visit, particularly your dining experience and the care our staff provided, especially in safely storing your luggage during UK Pride. We appreciate your loyalty as an Accor Silver member and your regular custom with us. We sincerely apologise for the issues you encountered during your stay. Your comments regarding the television settings and the inability to register your rewards account have been noted, and we will investigate and address these matters to ensure a smoother experience for all future guests. In particular, we are truly sorry for the misgendering you experienced. We understand how important it is to respect guests' identities and pronouns, and we recognise the need for improvement in this area. We will be implementing further training for our staff to ensure that all team members are educated on the correct use of pronouns and how to respectfully address non-binary and transgender guests. Your feedback is invaluable in helping us create a more inclusive and welcoming environment for everyone. We truly appreciate your kind words about your overall stay, and we are committed to making the improvements you’ve suggested. We hope you will consider staying with us again in the future and give us the opportunity to provide you with an even better experience.

Night in Doncaster

Punteggio Tripadvisor 4.0/5

Darren W Recensione certificata TripAdvisor

Overnight stay; older building but rooms recently modernised and refurbished - nice and clean, inc bathroom. Decent choice for breakfast and hotel right in centre of the city with shops, bars, etc right on your doorstep. Staff helpful and friendly

Thank you so much for taking the time to share your feedback following your recent stay with us. We're delighted to hear that you found our rooms to be modern, clean, and comfortable, especially as we've recently refurbished them. It's also great to know that our central location made it easy for you to explore the nearby shops and bars. Our team will be thrilled to hear your kind words about their helpful and friendly service – we pride ourselves on making sure every guest has a warm and welcoming experience. We hope to welcome you back again soon!

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 164 recensioni 8.4/10 Posizione
  • 215 recensioni 7.2/10 Camera
  • 187 recensioni 9/10 Servizio
  • 6 recensioni 5.6/10 Internet
  • 129 recensioni 6.4/10 Comfort
  • 96 recensioni 6.7/10 Pulizia
  • 74 recensioni 5.3/10 Colazione
  • 52 recensioni 3.1/10 Servizi

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Prezzo a partire da, per 1 notte per 1 persona nella categoria di camera mirata al prezzo, servizi aggiuntivi esclusi, colazione esclusa. Corrisponde al prezzo pubblico più basso comprensivo di tutte le tasse (Potrebbe essere richiesto il pagamento di alcune tasse aggiuntive all'arrivo in hotel (ad esempio, la tassa di soggiorno) in base alla normativa locale vigente.) per la sistemazione in questione, trovato oggi sul sito https://all.accor.com/, per un soggiorno di una notte nei prossimi 20 giorni. Variabile a seconda del periodo e della disponibilità. Il prezzo è garantito solo al momento della prenotazione. La prenotazione (all'estero) è pagabile nella valuta del Paese in cui si trova l'hotel. È garantito solo l'importo confermato al momento della prenotazione nella valuta del Paese in cui si trova l'hotel. L'eventuale stima indicata della conversione nella valuta del cliente non ha valore contrattuale. Al momento del pagamento, la banca può addebitare al cliente costi bancari o commissioni di cambio.