The Sebel Yarrawonga Silverwoods

So you can’t order in the sunset pool area because the bar is closed due to lack of staff. Note at least six staff inside. You can’t QR code a drink back to your room because the QR code does not allow you to do this 😩 you cannot use you Accor corporate card for a discount pool side , but you can if you eat on the Terrace. Obviously the pool is owned by someone else 😮 oh and you can’t take your discount paid food or drink from the terrace to the pool that’s just not allowed. You can’t order a drink on one side of the bar inside you have to go around to the other side would you not think the person serving you would take your order and fix it up for you ? Not meet you with a blank other side we can’t use this side ok so I go around then other side and I’m ignored for ten minutes until someone goes oh didn’t see you what can I get for you? For $400 a night I expect a lot more than this. I go into town for dinner because I cannot stand to give this facility anymore of my money and all the people I met in town were telling me how bad the service is at silverwoods. I am not lying so many said they would never go there. The golf was great but the resort forget it! Absolutely shocking I was so disappointed

My husband and I were booked in to Sebel Yarrawonga for four nights (Luxury Escapes deal). The resort is beautiful with everything you could ask for in five-star accommodation. Our Studio Lakeside room was nice, very comfortable bed and pillows. When the sun is out the lake looks amazing. The bathroom is luxury and the shower amazing. It was very quiet, but we did stay during the week. There is everything onsite that you could ask for. Two restaurants Stock and Barrell casual and Elizabeth for fine dining. A day spa SOL for those wanting a bit of pampering. Also, a luxurious outdoor semi heated pool next to the gymnasium. One of the downsides to this resort is the long distance away from the carpark to reception and your rooms. We stayed in bad weather and although the walkway is undercover it didn't help a great deal. Another downside is the menu in Stock and Barrell. Not a great deal to order for breakfast on the menu. Much prefer buffet breakfast with an option to eat healthy food. The evening menu again was sparce and very expensive. Black Bull looks amazing for keen golfers and there is also a tennis court onsite. Also, it is about five kilometers from town. Would we stay again, maybe not but otherwise we enjoyed our stay and glad we got a discount from Luxury Escapes.

My wife and I stayed here in a one-bedroom apartment for three nights during our recent holiday in Yarrawonga followed by another four nights at the RACV Resort in Cobram. We enjoyed our stay here. The apartment was clean and very spacious, with a balcony view of Lake Mulwalla. It had a full kitchen with a large fridge/freezer. I swam in the swimming pool daily and we went for long walks along the side of the lake everyday, towards the town centre. We had breakfast included in our package and it was good. We also had one dinner in the Resort restaurant. Staff service was excellent.

Nice room but no privacy in the toilet. Please put on a solid door! Bed was very comfortable. Restaurant food was ok but need a special each day for longer stays as menu very small. Pizzas were good. Restaurant tables not a good design as food gets caught in gap. Needs cleaning after every meal. Helpful staff.

We stayed here for our wedding anniversary. Starting with the location, great golf course right next door - tick! However it is at the end of a large housing estate and really in the middle of nowhere in terms of proximity to town and other attractions. Car park located some distance away from the rooms etc.. and no dedicated parking for paying guests. The reception staff were pleasant on check-in, but failed to give any information about amenities, breakfast, transport etc... There is also no brochures, folder or board with daily activities within view or in the rooms. Apparently the information on the facilities at the resort is on the tv's in the rooms, however when you select that option, you then need to scan a barcode - not smart if you are trying to upsell and promote additional services such as spa deals etc.. When we entered our room, it was apparent that someone had been in there before us, possibly to use the toilet as the hand towel had been used and placed beside the basin! There was also a dirty wipe on one of the bench tops and the bed appeared to have been sat on, so not a great start. We decided to have lunch in the restaurant, the menu was quite good, however again it was obvious that further staff training was required, we barely got service and our initial order taken let alone being offered a second drink, coffee or dessert options. We requested the local club shuttle booking for that evening in order to go out for dinner in nearby Mulwala which the reception staff advised they had booked for 5.30pm. When we arrived at reception to await the shuttle pick up, we were informed that it had not been booked and that the next available shuttle would not be until 7pm. Not strictly the resort staffs fault, but if the shuttle was not available at our preferred time, it would have been courteous of the reception staff to inform us earlier with a call to the room or message to our mobile which was on file. It begs the question why the Sebel does not provide their own courtesy transport for guests considering the location so far from town. Understandably this location is very popular with groups of golfers for weekend boys/girls golf trips away and of course thirsty golfers like to congregate around the bar of an evening. The current bar layout and lack of wait staff taking drink orders other than over the bar, means you have to navigate through the bunch of not so sober guests later in the evening to actually get some space at the bar to order a drink if you're game! Overall a nice location and hotel, definitely not 5 star and in need of an uplift to staff training and amenities !