Pullman Maldives All-Inclusive Resort

We were a group of 9 and I think all of us would say we had an excellent experience. We booked through Luxury Escapes and they were on top of everything. The resort is incredibly beautiful and the staff, service, food and drinks were top notch. Because we stayed 5 nights we got a promotion that included a free service (we did the massage) and a free experience (we did the sunset cruise), so for many of us, we literally had 0$ bill at the end. I got the snorkel equipment to use on my own, and did paddleboarding, which were both free. Some of us did one or two of the snorkel trips, which did cost extra. One thing I particularly noted was that there were no lines for anything and never any trouble getting pool loungers, etc. Also, normally bathrooms near the beach or pool have wet/sandy floors. Not the case here - we joked that there must be a sensor because it seemed like they were cleaned every time we used them. I would have felt comfortable going into them with bare feet! The only downside, which others have mentioned, is that the transfer process can be frustrating. On our way there, it was smooth and quick, but on the return, we had a 6 hour layover in Male. I understand this is a result of the airline, which the resort has no control over. We took a taxi into Male to have a meal and walk around, which was fast and cheap, and much better than hanging around the airport. But the resort could do a better job of helping you with suggesting/arranging those types of things for those guests who do end up in that situation. My only other minor critique is that the villa bathrooms (while spacious and beautiful) are open air, so when you want to shower to cool off from the heat and humidity, the relief doesn't last long when you step out of the shower. But the rooms have ample A/C.

Our stay was absolutely wonderful beyond our expectations. All the staff were very friendly and catered to our needs. Spa services were top notch. Variety of meal options. Villa was fantastic. Laundry services did a great job. Buggy service was convenient. Beach was pristine. Had to use the clinic and the nurse was great! Enjoyed Rhythm and Soul's live music every evening. Photoshoot was fun and photos were spectacular. Overall, a trip of a lifetime!

Arrival at the airport and our first impression of the resort. It was an exhausting 22-hour journey from Perth to the resort. Our energy started to deplete when we arrived in Male airport. So the access to the lounge was a great place to recharge whilst waiting for our domestic flight. Asif and the other airport rep who met us at the arrival area were thorough in explaining about what to expect in the next couple of hours. We were guided and assisted until boarding. The only thing that we were not comfortable about was when the rep took photo of our passport details at an unusual place and time (arrival area) without telling us why. We should have asked then. Could you please explain that part of the arrival process? Appreciate. Otherwise, everything went well and the whole process (international arrival to domestic departure) was a breeze! At the resort, we appreciated the warm welcome with drinks, entertainment, express check-in and most importantly the welcoming faces of staff. That was indeed a good gesture to make up for the exhausting trip. A big tick for that! Kudos to Edwin for his organized thoughts, efficient orientation and express check-in. Employees and service. We were most impressed with how engaging the employees were including ground maintenance staff. No offence meant but who would think that ground staff would say more than hello or good morning? We had the chance to chat with a lot of employees most of them in Souq Oven / Sol Rising as we were regular diners there. Needless to say, these two outlets were our favorites firstly because of the kind, courteous and professional service of staff and second, food and wine selections. Sean and I were honored to have met Ahmed, Uswa, Nawaz, Jivanni, Eevan, Saave and Nishanta. Thank you for your time and thank you for looking after us. To the chefs, thank you for feeding us with your unique interpretation of classic dishes. We find Melange buffet spread with sufficient variety. We particularly liked the Maldivian dishes. Melange is a fast paced restaurant. I find it interesting and entertaining observing how staff moved and served guests. Just impressive! Good job! Thank you to Shah for stopping and checking how we were at the Surf and Turf buffet dinner. And who would have thought that vegetarian dishes could be exciting! Thank you to Phat Chameleon team for our wonderful dining experience. Kudos to Chef Welmor! Accommodation Just wow! Beautiful interior, immaculately clean, fresh linens and towels, well stocked mini-bar and generous amenity replenishments. Thank you to the room attendant who patiently laid out the happy anniversary text using leaves. Thank you for celebrating with us! Btw, we enjoyed the gym and spa services as well. It was not just eating after all! To the management, your workforce reflects the culture you have fostered in your organization. They delivered excellent service throughout our stay. We are pleased and grateful for the experience you have provided us. Thank you for your outstanding work! We are definitely recommending Pullman Maldives to everyone who needs a relaxing vacation. Hope to visit again in 2025. Cheers! Joanne and Sean PS. Pullman Maldives is indeed generous with its all-inclusive offerings.

Beautiful location, wonderful service, excellent food and drinks, total relaxation. Only negatives were the lack of a smoking policy e.g. dedicated smoking areas for the 1%, it wasn't a huge problem but is an inconvenience in today's world. Also the beach is not the best due to access and then seaweed

Advertised Black Friday sale. Called resort to book took information and never got confirmation despite multiple calls. Called Accor and their feedback is they cannot book thru their own system. Online booking will not honor the deal either. What a joke. If you don’t want to honor a deal then don’t give a deal. Disappointing company to say the least.