Dear Mr. Z., Warm greetings from Pullman Maldives Maamutaa! Thank you for taking the time to share your wonderful feedback following your honeymoon at Pullman Maldives Maamutaa. We are truly delighted to know that everything was perfect from start to finish and that you enjoyed your beautiful villa, the warm hospitality of our team, the culinary experiences, and the stunning beauty of our island. We are also pleased that our arrival and departure arrangements contributed to a seamless and memorable stay. We sincerely appreciate your constructive comments regarding the restaurant reservation feature on the app and your experience at Phat Chameleon. Please accept our apologies for these shortcomings. Your feedback has been shared with the relevant teams as we continuously strive to enhance both our service and guest experience. We would also like to extend our heartfelt thanks for being a valued ALL Accor Classic member. Your loyalty is greatly appreciated, and it was our pleasure to be part of such a special occasion. We hope to have the pleasure of welcoming you back to paradise for another unforgettable stay. Warm regards, Manashi Priya Borah Guest Experience Manager

Dear Mr. R., Warm greetings from Pullman Maldives Maamutaa! Thank you for sharing your wonderful feedback. We are absolutely delighted to know that your stay was the "best vacation ever" and that you were completely satisfied with your experience. As a valued ALL – Accor Live Limitless Classic member, we sincerely appreciate your loyalty and thank you for choosing Pullman Maldives Maamutaa. Your kind words are the greatest reward for our team and inspire us to continue creating unforgettable memories for our guests. We look forward to welcoming you back to our island paradise for another exceptional stay in the future. Warm regards, Manashi Priya Borah Guest Experience Manager

Dear Mr. K., Warm greetings from Pullman Maldives Maamutaa! Thank you very much for taking the time to share such a heartfelt review following your stay at Pullman Maldives Maamutaa Resort, and most importantly, thank you for being a valued ALL – Accor Classic member. We are truly delighted to know that your holiday with us was such a memorable and relaxing experience from the very beginning. It is wonderful to hear that the warm welcome and seamless transfer arrangements helped set the tone for a perfect stay. Your kind words about the genuine hospitality and attentiveness of our Heartists mean so much to all of us. Creating a warm, caring, and personalized experience for our guests is something we are deeply passionate about, and we are thrilled this was reflected throughout your stay. A special thank you as well for recognizing Ahmed and Sophia. We will be absolutely delighted to share your beautiful compliments with them. Knowing that Sophia helped create such joyful memories for your children while allowing you to fully relax as parents is especially rewarding for us. We are also pleased that you enjoyed the yoga, breathwork, and sound healing sessions. It is wonderful to know these wellness experiences contributed positively to your relaxation and overall well-being during your stay. Your thoughtful words and recommendation truly mean the world to us. It was an absolute pleasure having you and your family with us, and we sincerely look forward to welcoming you back for another unforgettable island escape in the future. Warm regards, Manashi Priya Borah Guest Experience Manager

Dear Mr. Bagemuhl, Warm greetings from Pullman Maldives Maamutaa! Thank you very much for taking the time to share your detailed feedback following your recent stay with us. We are especially grateful for your loyalty and for being a valued ALL – Accor Classic member. It is truly wonderful to know that you enjoyed both your Beach Villa and Sunset Sea Villa experience, and that our team’s warm hospitality, excellent service, and culinary offerings left such a positive impression on you. Your kind words regarding the Sol Rising Bar team and your villa manager Haisham mean a great deal to us, and we will be delighted to share your appreciation with them. We would also like to thank you for highlighting your experience at Phat Chameleon. While the restaurant is proudly centered around vegetarian and vegan cuisine, inspired by fresh organic produce and plant-based creativity, we also offer a selection of responsibly sourced seafood dishes that honor local fishing traditions while respecting the surrounding marine ecosystem. We truly appreciate the opportunity to clarify this for future guests. At the same time, please accept our sincere apologies for the discomfort caused by the mosquitoes around the Beach Villa. As a tropical island destination in the Maldives, mosquito activity can occasionally increase depending on weather conditions, humidity, and seasonal changes. Nevertheless, guest comfort remains extremely important to us. We conduct regular fumigation and preventive treatments across the island and continuously enhance our efforts to further minimize the issue as much as possible. Thank you once again for your generous feedback and recommendation. It was a pleasure having you with us, and we sincerely hope to welcome you back again for another memorable island escape in the near future. Warm regards, Manashi Priya Borah Guest Experience Manager

Dear Ms. M., Greetings from Pullman Maldives Maamutaa! Thank you for taking the time to share your detailed feedback following your recent stay with us. We are delighted to know that you enjoyed the beauty and cleanliness of the resort, the friendliness of our team, and the comfort of your villa. We are also especially pleased to hear your kind recognition for Iris and the attentive care she provided throughout your stay. At the same time, we sincerely appreciate your comments regarding the dining experience and the all-inclusive concept. We would like to kindly clarify that while our all-inclusive package includes a wide range of dining and beverage offerings, certain items and specialty experiences are available at specific timings or may carry supplementary charges. Having said that, we continuously benchmark our offerings against the market, and following extensive research, Pullman Maldives Maamutaa remains proud to be recognized as one of the most generous all-inclusive resorts in the Maldives. This has also been acknowledged through recent accolades, including the “Best All-Inclusive Resort” award by Travel Trade Maldives. We do, however, fully understand that guest expectations and preferences may differ, and your feedback is truly valuable in helping us continuously refine and enhance our guest experience. With regards to Souq Oven, we truly appreciate your honest comments regarding the cuisine and would like to share that we have already made changes to the menu. As part of our continuous efforts to cater to the diverse palates of our international guests, we regularly update our culinary offerings, and we hope that on your next visit you will enjoy the refreshed dining experience even more. Please accept our apologies that the selection during your stay did not fully meet your expectations. Thank you once again for your valued feedback and for being a valued ALL – Accor Classic member. It was a pleasure hosting you, and we sincerely hope to welcome you back again for another memorable island escape in the future. Warm regards, Manashi Priya Borah Guest Experience Manager

Dear Mr. V., Warm greetings from Pullman Maldives Maamutaa! Thank you very much for your kind feedback. We are delighted to know that you had a great stay with us and that you found the overall experience to be of excellent value. It was our pleasure to host you, and we truly appreciate your positive comments. We look forward to welcoming you back again for another memorable stay in the near future. Warm regards, Manashi Priya Borah Guest Experience Manager

Dear Mr. I., Warm greetings from Pullman Maldives Maamutaa! Thank you so much for your wonderful feedback and for your continued trust in us. Reading your kind words truly means the world to our entire team. We are deeply honored to know that our resort continues to be your preferred getaway and that every aspect of your stay was once again perfect for you. Your comment that there is “no better resort” for you is one of the highest compliments we could ever receive. We also sincerely appreciate your recognition of our commitment to respecting and protecting the environment. Sustainability and preserving the natural beauty around us remain at the heart of everything we do, and it is incredibly rewarding to know this resonates with our valued guests. Thank you as well for being a valued ALL – Accor Classic member. Your loyalty and support are genuinely appreciated, and it is always a pleasure to welcome you back. We look forward to creating many more memorable experiences for you in the years ahead. Warm regards, MAnashi Priya Borah Guest Experience Manager

Dear Mr. S., Warm Greetings from Pullman Maldives Maamutaa! Thank you once again for sharing your kind feedback with us. We are truly delighted to know that you enjoyed your stay and appreciated the warm hospitality extended by our team. It is wonderful to hear that our island, facilities, and the welcoming atmosphere contributed to your experience in what you beautifully described as “the heart of paradise.” Your encouraging words mean a great deal to all of us, and we look forward to welcoming you back for another memorable stay in the near future. Warm regards, Manashi Priya Borah Guest Experience Manager

Dear Mr. S., Warm greetings from Pullman Maldives Maamutaa! Thank you for sharing your kind feedback with us. We are delighted to know that you enjoyed the natural beauty of our island, the lush surroundings, and the variety of experiences we offer. It is also wonderful to hear your appreciation for our sustainability efforts, including the use of glass bottles. We would like to kindly clarify that while certain areas of the island may have more vegetation or limited shoreline depending on natural conditions, our beach villas offer direct access to the shoreline, while guests staying in overwater villas can enjoy nearby designated beach access points around the island. Our team is always happy to guide guests to the most suitable spots for swimming and relaxation. Thank you once again for your feedback. We truly hope to have the pleasure of welcoming you back for another enjoyable and enriching stay. Warm regards, Manashi Priya Borah

Dear Mrs. B., Warm Greetings from the Pullman Maldives Maamutaa! Thank you very much for sharing your detailed feedback following your recent stay with us. It was a pleasure to welcome you back, and we are truly grateful for your continued loyalty as a valued Accor Platinum member. We are delighted to know that you thoroughly enjoyed your stay once again and that our culinary offerings and heartfelt service left a positive impression. Your kind recognition of our team’s efforts means a great deal to all of us. At the same time, we sincerely appreciate you bringing your concerns to our attention. Your observations regarding the changes in included services, the presence of sandflies and mosquitoes, the availability of lounge furniture, and the consistency of room cleaning have been carefully noted. Please be assured that your feedback will be shared with the respective teams for review and improvement. With regards to your departure arrangements, kindly note that we carefully plan all flight connections in coordination with international departure schedules, while also taking into account potential delays of domestic flights. This is to ensure a smooth and stress-free journey for our guests, without any sense of haste. Nevertheless, we truly value your perspective, and your feedback has been well noted and will be communicated to Maldivian Airlines, if they can further enhance the connecting arrangements. We are pleased to know that you were able to enjoy the lounge facilities prior to your departure, adding some comfort to your journey home. Thank you once again for your valuable feedback and for your continued trust in us. We very much look forward to welcoming you back for another memorable stay. Best Regards, Manashi Borah Guest Experience Manager PULLMAN MALDIVES MAAMUTAA

Dear Mr. V., Greetings! Thank you very much for taking the time to share such a detailed review of your stay with us, and for being a valued Accor Classic member—we truly appreciate your loyalty. We’re delighted to hear that you enjoyed the natural beauty of the island, the comfort and cleanliness of your villa, and the overall dining experience, especially our à la carte restaurants. It’s also wonderful to know that the peaceful atmosphere and the attentiveness of our team contributed positively to your stay. At the same time, we appreciate your candid feedback regarding the bicycles, pricing of certain services, and your experience with the spa offer and excursions. Your comments are very valuable and will certainly be shared with the relevant teams as we continuously work to enhance both the quality and clarity of our offerings. We also regret the inconvenience caused by the wake-up call arrangement and appreciate you bringing this to our attention, as this is certainly not the level of service we aim to provide. Your feedback regarding access to the house reef is especially important to us, and we understand how essential snorkeling experiences are when choosing a Maldives getaway. Thank you once again for your balanced and thoughtful review. We hope to have the opportunity to welcome you again in the future and provide an even more seamless and enjoyable experience. Best Regards, Manashi Borah Guest Experience Manager PULLMAN MALDIVES MAAMUTAA

Dear Mr. K., Greetings! Thank you very much for taking the time to share such a beautiful and detailed review of your recent stay at Pullman Maldives Maamutaa. We are truly delighted to read about your wonderful experience and sincerely appreciate your kind words. It is a pleasure to know that you enjoyed your time in both the Beach Pool Villa and the Over-Ocean Pool Villa, and that the space, comfort, and condition of the villas exceeded your expectations. We are also glad that you were able to fully experience the natural beauty of our island. Your comments about the variety and quality of the food, as well as the buffet experience at our main restaurant, are greatly appreciated. We are especially happy to hear that our team’s friendliness and attentiveness contributed positively to your stay. And of course, we are delighted that our ice cream left such a memorable impression — we agree that it is not to be missed! Thank you as well for highlighting the overall journey to the resort and for recognizing the efforts of our team in maintaining a beautiful and well-managed island. Feedback like yours is incredibly rewarding for all of us who strive to create memorable experiences for our guests. It was truly our pleasure to host you at Pullman Maldives Maamutaa and sincerely hope to welcome you back again in the future for another unforgettable island escape. Best Regards, Manashi Borah Guest Experience Manager PULLMAN MALDIVES MAAMUTAA

Dear Tatjana S., Greetings! Thank you very much for sharing your wonderful feedback about your stay at Pullman Maldives Maamutaa. We are truly delighted to know that the journey and overall experience exceeded your expectations and that you found our island to be a dream destination. It is heartening to read about your smooth arrival experience, from the warm assistance at Velana International Airport, to the seamless transfer via Kooddoo Airport, and finally your arrival on the island. We are pleased that our team took good care of your luggage, lounge comfort, and transfers, ensuring a relaxed start to your holiday. Your appreciation of the warm Maldivian welcome, complete with music and traditional necklaces, truly means a lot to us. We are glad you were able to begin enjoying the island facilities while your room was being prepared and start exploring the highlights of the resort right away. A special thank you for recognizing Nara at Mélange for the excellent food and cleanliness, as well as Nashed from our security team. Your kind words will certainly be shared with them and the entire team, as such recognition is very motivating. We sincerely hope to welcome you back again for another memorable stay and create even more beautiful moments for you at Pullman Maldives Maamutaa. Warm regards, Vikas Mishra Assistant Front Office Manager Pullman Maldives Maamutaa

Dear Andreas, Warm greetings from all of us. Thank you very much for taking the time to share such an incredible and uplifting feedback. We are absolutely delighted to read your kind words and to know that your experience with us exceeded your expectations in every aspect. It is truly rewarding to learn that you appreciated the friendliness and dedication of our team, the comfort of your villa with the daily refreshed minibar, our dining experiences, and the convenience of the buggy service around the island. We are equally pleased that your flight and boat transfers were seamless, as we strive to ensure that every detail of our guests’ journeys is thoughtfully planned and executed. Your statement that this was the best vacation you have ever had is the highest compliment we could receive, especially from a well-traveled guest such as yourself. Please be assured that your appreciation will be shared with our entire team, as it will serve as great motivation and pride for them. It was a true pleasure having you with us, and we sincerely hope to welcome you back again in the near future for another unforgettable stay. Warm regards, Vikas Mishra Assistant Front Office Manager Pullman Maamutaa Resort Maldives

Dear Jasmin J., Greetings! Thank you very much for taking the time to share such a heartwarming review of your recent stay with us. We are truly delighted to read that you spent 13 nights on our island and that your holiday was, as you described, “simply a dream and a perfect vacation.” It is wonderful to know that you enjoyed the food, the sense of peace and relaxation, and the overall luxury of the island. Your kind understanding of the longer journey, and your reassurance that it is absolutely worth it, is greatly appreciated. Your special praise for our entire team means a great deal to us. From our gardeners to our chefs, everyone takes immense pride in creating memorable experiences, and your recognition is a true motivation for all of us. We are especially pleased to hear your lovely words about Suraj. Your appreciation of his perfect and courteous service at the restaurant each day will be personally shared with him and the team, and it will certainly encourage him to continue delivering exceptional service. Thank you once again for choosing us for your holiday and for recommending our island to others. We truly hope to have the pleasure of welcoming you back for another unforgettable escape in the near future. Regards Guest Experience Team

Dear Andrea, Greetings from Pullman Maldives Maamutaa! Thank you very much for sharing your feedback following your recent stay with us. We are delighted to know that you enjoyed our dreamlike island, beautiful beach, friendly team, and the sense of pure relaxation that the resort offers. It is truly rewarding to hear that you would gladly return. At the same time, we sincerely appreciate you bringing the accommodation-related concerns to our attention. Please accept our apologies for the missing tiles near the pool and the condition of the spotlight in the glass floor, which impacted your experience. Rest assured, this feedback has been shared with our Engineering team for immediate inspection and corrective action. We also regret the inconvenience caused by the buggy service being unreliable at times. Your comments have been noted and shared with the relevant team to ensure improved coordination and consistency moving forward. Your feedback is invaluable to us as it helps us enhance our services and facilities. We truly appreciate your understanding and are grateful for the opportunity to improve. We look forward to welcoming you back in the future and providing you with an even more seamless and memorable stay. Regards Guest Experience Team

Dear Ms. Sabrina S., Greetings! Thank you very much for taking the time to share your feedback with us. Please accept our sincere apologies that your recent stay did not meet your expectations and that aspects of our service, room cleanliness, and overall experience fell short of the standards we strive to deliver. Your comments are truly important to us. We would like to inform you that our Island Host, Aiym, also shared your feedback with the management team, and we are currently reviewing the concerns internally to implement the necessary improvements. Our aim is to ensure that every guest receives the level of service and attention that reflects our 5-star commitment, and we regret that this was not your experience. We also appreciate your suggestion regarding the variety of cold cuts and wider food selection. This has been noted and shared with our culinary team for immediate review, as guest dining satisfaction is a priority for us. Please be assured that your observations are being taken seriously and will help us enhance our services moving forward. We truly value your comments and hope you will consider giving us another opportunity in the future to provide you with the memorable stay that we are known for. Regards Guest Experience Team

Dear Liana, Greetings! Thank you very much for taking the time to share your detailed feedback following your recent 7-night stay with us. We are delighted to know that your beach villa with pool experience was fantastic and that it offered you a peaceful, Robinson Cruise–like escape. We are especially pleased to hear that our villa team was friendly, attentive, and accommodating of your special requests. Your kind recognition will certainly be shared with the team, as it is always encouraging to know their efforts contributed positively to your stay. We also appreciate your observations regarding the dining experience. While we are pleased that you had the opportunity to enjoy our restaurants, we value your comments concerning the overall layout of the main restaurant and the variety offered. Your feedback provides us with helpful insight as we continuously evaluate ways to further enhance our culinary presentation, service flow, and menu offerings in line with our five-star standards. Please rest assured that your comments have been shared with our culinary and restaurant leadership teams for thoughtful consideration. It is wonderful to know that you enjoyed our beautiful house reef and the rich marine life surrounding the island. Encounters with reef sharks, sea turtles, stingrays, and vibrant fish are truly special, and we are glad these moments added to the highlights of your stay. Thank you once again for your valuable feedback. We truly hope to welcome you back in the future and provide you with an even more elevated and memorable experience Regards Guest Experience Team

Dear Mr. W., Greetings! Thank you very much for sharing your wonderful feedback with us. We are delighted to hear that you enjoyed a luxurious stay in our Ocean Pool Villa and that nothing was lacking during your time with us. Your kind words about our team’s friendliness and attentiveness truly mean a lot. A special thank you for recognizing Thiloma for her outstanding service and Moin for his support—we will be sure to share your appreciation with them. We are also pleased to know that Dr. Nasrallah Saif was able to provide excellent care following your accident, allowing you to continue enjoying your vacation with peace of mind. It is incredibly rewarding to hear that, despite the unforeseen incident, your stay remained memorable and enjoyable. We truly look forward to welcoming you back again for another exceptional experience at Pullman Maldives. Regards Guest Experience Team