Pullman Maldives Maamutaa, All-Inclusive Resort 5 Sterne

Dear Mr. I., Warm greetings from Pullman Maldives Maamutaa! Thank you so much for your wonderful feedback and for your continued trust in us. Reading your kind words truly means the world to our entire team. We are deeply honored to know that our resort continues to be your preferred getaway and that every aspect of your stay was once again perfect for you. Your comment that there is “no better resort” for you is one of the highest compliments we could ever receive. We also sincerely appreciate your recognition of our commitment to respecting and protecting the environment. Sustainability and preserving the natural beauty around us remain at the heart of everything we do, and it is incredibly rewarding to know this resonates with our valued guests. Thank you as well for being a valued ALL – Accor Classic member. Your loyalty and support are genuinely appreciated, and it is always a pleasure to welcome you back. We look forward to creating many more memorable experiences for you in the years ahead. Warm regards, MAnashi Priya Borah Guest Experience Manager

Dear Mr. S., Warm Greetings from Pullman Maldives Maamutaa! Thank you once again for sharing your kind feedback with us. We are truly delighted to know that you enjoyed your stay and appreciated the warm hospitality extended by our team. It is wonderful to hear that our island, facilities, and the welcoming atmosphere contributed to your experience in what you beautifully described as “the heart of paradise.” Your encouraging words mean a great deal to all of us, and we look forward to welcoming you back for another memorable stay in the near future. Warm regards, Manashi Priya Borah Guest Experience Manager

Dear Mr. S., Warm greetings from Pullman Maldives Maamutaa! Thank you for sharing your kind feedback with us. We are delighted to know that you enjoyed the natural beauty of our island, the lush surroundings, and the variety of experiences we offer. It is also wonderful to hear your appreciation for our sustainability efforts, including the use of glass bottles. We would like to kindly clarify that while certain areas of the island may have more vegetation or limited shoreline depending on natural conditions, our beach villas offer direct access to the shoreline, while guests staying in overwater villas can enjoy nearby designated beach access points around the island. Our team is always happy to guide guests to the most suitable spots for swimming and relaxation. Thank you once again for your feedback. We truly hope to have the pleasure of welcoming you back for another enjoyable and enriching stay. Warm regards, Manashi Priya Borah

Dear Mrs. B., Warm Greetings from the Pullman Maldives Maamutaa! Thank you very much for sharing your detailed feedback following your recent stay with us. It was a pleasure to welcome you back, and we are truly grateful for your continued loyalty as a valued Accor Platinum member. We are delighted to know that you thoroughly enjoyed your stay once again and that our culinary offerings and heartfelt service left a positive impression. Your kind recognition of our team’s efforts means a great deal to all of us. At the same time, we sincerely appreciate you bringing your concerns to our attention. Your observations regarding the changes in included services, the presence of sandflies and mosquitoes, the availability of lounge furniture, and the consistency of room cleaning have been carefully noted. Please be assured that your feedback will be shared with the respective teams for review and improvement. With regards to your departure arrangements, kindly note that we carefully plan all flight connections in coordination with international departure schedules, while also taking into account potential delays of domestic flights. This is to ensure a smooth and stress-free journey for our guests, without any sense of haste. Nevertheless, we truly value your perspective, and your feedback has been well noted and will be communicated to Maldivian Airlines, if they can further enhance the connecting arrangements. We are pleased to know that you were able to enjoy the lounge facilities prior to your departure, adding some comfort to your journey home. Thank you once again for your valuable feedback and for your continued trust in us. We very much look forward to welcoming you back for another memorable stay. Best Regards, Manashi Borah Guest Experience Manager PULLMAN MALDIVES MAAMUTAA

Dear Mr. V., Greetings! Thank you very much for taking the time to share such a detailed review of your stay with us, and for being a valued Accor Classic member—we truly appreciate your loyalty. We’re delighted to hear that you enjoyed the natural beauty of the island, the comfort and cleanliness of your villa, and the overall dining experience, especially our à la carte restaurants. It’s also wonderful to know that the peaceful atmosphere and the attentiveness of our team contributed positively to your stay. At the same time, we appreciate your candid feedback regarding the bicycles, pricing of certain services, and your experience with the spa offer and excursions. Your comments are very valuable and will certainly be shared with the relevant teams as we continuously work to enhance both the quality and clarity of our offerings. We also regret the inconvenience caused by the wake-up call arrangement and appreciate you bringing this to our attention, as this is certainly not the level of service we aim to provide. Your feedback regarding access to the house reef is especially important to us, and we understand how essential snorkeling experiences are when choosing a Maldives getaway. Thank you once again for your balanced and thoughtful review. We hope to have the opportunity to welcome you again in the future and provide an even more seamless and enjoyable experience. Best Regards, Manashi Borah Guest Experience Manager PULLMAN MALDIVES MAAMUTAA