Pullman Maldives Maamutaa, All-Inclusive Resort 5 Sterne

Dear Tatjana S., Greetings! Thank you very much for sharing your wonderful feedback about your stay at Pullman Maldives Maamutaa. We are truly delighted to know that the journey and overall experience exceeded your expectations and that you found our island to be a dream destination. It is heartening to read about your smooth arrival experience, from the warm assistance at Velana International Airport, to the seamless transfer via Kooddoo Airport, and finally your arrival on the island. We are pleased that our team took good care of your luggage, lounge comfort, and transfers, ensuring a relaxed start to your holiday. Your appreciation of the warm Maldivian welcome, complete with music and traditional necklaces, truly means a lot to us. We are glad you were able to begin enjoying the island facilities while your room was being prepared and start exploring the highlights of the resort right away. A special thank you for recognizing Nara at Mélange for the excellent food and cleanliness, as well as Nashed from our security team. Your kind words will certainly be shared with them and the entire team, as such recognition is very motivating. We sincerely hope to welcome you back again for another memorable stay and create even more beautiful moments for you at Pullman Maldives Maamutaa. Warm regards, Vikas Mishra Assistant Front Office Manager Pullman Maldives Maamutaa

Dear Andreas, Warm greetings from all of us. Thank you very much for taking the time to share such an incredible and uplifting feedback. We are absolutely delighted to read your kind words and to know that your experience with us exceeded your expectations in every aspect. It is truly rewarding to learn that you appreciated the friendliness and dedication of our team, the comfort of your villa with the daily refreshed minibar, our dining experiences, and the convenience of the buggy service around the island. We are equally pleased that your flight and boat transfers were seamless, as we strive to ensure that every detail of our guests’ journeys is thoughtfully planned and executed. Your statement that this was the best vacation you have ever had is the highest compliment we could receive, especially from a well-traveled guest such as yourself. Please be assured that your appreciation will be shared with our entire team, as it will serve as great motivation and pride for them. It was a true pleasure having you with us, and we sincerely hope to welcome you back again in the near future for another unforgettable stay. Warm regards, Vikas Mishra Assistant Front Office Manager Pullman Maamutaa Resort Maldives

Dear Jasmin J., Greetings! Thank you very much for taking the time to share such a heartwarming review of your recent stay with us. We are truly delighted to read that you spent 13 nights on our island and that your holiday was, as you described, “simply a dream and a perfect vacation.” It is wonderful to know that you enjoyed the food, the sense of peace and relaxation, and the overall luxury of the island. Your kind understanding of the longer journey, and your reassurance that it is absolutely worth it, is greatly appreciated. Your special praise for our entire team means a great deal to us. From our gardeners to our chefs, everyone takes immense pride in creating memorable experiences, and your recognition is a true motivation for all of us. We are especially pleased to hear your lovely words about Suraj. Your appreciation of his perfect and courteous service at the restaurant each day will be personally shared with him and the team, and it will certainly encourage him to continue delivering exceptional service. Thank you once again for choosing us for your holiday and for recommending our island to others. We truly hope to have the pleasure of welcoming you back for another unforgettable escape in the near future. Regards Guest Experience Team

Dear Andrea, Greetings from Pullman Maldives Maamutaa! Thank you very much for sharing your feedback following your recent stay with us. We are delighted to know that you enjoyed our dreamlike island, beautiful beach, friendly team, and the sense of pure relaxation that the resort offers. It is truly rewarding to hear that you would gladly return. At the same time, we sincerely appreciate you bringing the accommodation-related concerns to our attention. Please accept our apologies for the missing tiles near the pool and the condition of the spotlight in the glass floor, which impacted your experience. Rest assured, this feedback has been shared with our Engineering team for immediate inspection and corrective action. We also regret the inconvenience caused by the buggy service being unreliable at times. Your comments have been noted and shared with the relevant team to ensure improved coordination and consistency moving forward. Your feedback is invaluable to us as it helps us enhance our services and facilities. We truly appreciate your understanding and are grateful for the opportunity to improve. We look forward to welcoming you back in the future and providing you with an even more seamless and memorable stay. Regards Guest Experience Team

Dear Ms. Sabrina S., Greetings! Thank you very much for taking the time to share your feedback with us. Please accept our sincere apologies that your recent stay did not meet your expectations and that aspects of our service, room cleanliness, and overall experience fell short of the standards we strive to deliver. Your comments are truly important to us. We would like to inform you that our Island Host, Aiym, also shared your feedback with the management team, and we are currently reviewing the concerns internally to implement the necessary improvements. Our aim is to ensure that every guest receives the level of service and attention that reflects our 5-star commitment, and we regret that this was not your experience. We also appreciate your suggestion regarding the variety of cold cuts and wider food selection. This has been noted and shared with our culinary team for immediate review, as guest dining satisfaction is a priority for us. Please be assured that your observations are being taken seriously and will help us enhance our services moving forward. We truly value your comments and hope you will consider giving us another opportunity in the future to provide you with the memorable stay that we are known for. Regards Guest Experience Team