Mercure Maldives Kooddoo Resort 4 stars

Customer review rating (ALL Rating) 4.9/5 1,396 reviews

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Mercure Maldives Kooddoo Resort - Image 1
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Mercure Maldives Kooddoo Resort - Image 3
Mercure Maldives Kooddoo Resort - Image 4
Gaafu Alifu Atoll, 20219 KOODDOO ISLAND, Maldives

Description

ALLSAFE approved hotel

Hotel extras

  • Quiet, private villas

  • Adults Only

  • All-Inclusive

  • Room service, 2 restaurant options, and 2 bars available

  • Choose between beach villas or over water villas

Our accommodation(s)

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Hotel location

Mercure Maldives Kooddoo Resort

Gaafu Alifu Atoll
20219 KOODDOO ISLAND
Maldives

GPS:0.731723, 73.432291

Telephone
Fax +960 682-0004

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Bar
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  1,396 reviews

TripAdvisor Rating  5.0/5  865 reviews

Certificate of excellence 2023

4 star resort with 5 star food....However

Customer review rating 4.0/5

Ken M. Couples - Confirmed reviews ALL

Our time at Mercure was amazing! The scenery and setting was amazing. However, the twice daily smogging to control mosquitos, even though necessary possibly could have been done differently. The statement that indicated you could modify your in room liquor bar was not what was advertised. We had to have a handwritten list to indicate what we preferred. The trip to the sandbar with snorkling excursion which was supposed to be free turned out to have an additional $104.00 US charge. The use of the airport lounge at the Mali airport was not available to people leaving the resort. Overall it was an amazing trip of a life time. That could be made better with a few minor adjustments.

Dear Kenneth Peter M., Thank you for sharing your detailed feedback about your recent stay at Mercure Maldives Kooddoo Resort. We appreciate your thorough evaluation, and we are delighted to hear that your overall experience was amazing. We are grateful for your positive remarks on our scenic setting, outstanding food quality, and the attention to cleanliness and hygiene throughout the resort. It's wonderful to know that our team, especially Jatura, contributed to making your stay exceptional. We will ensure that your appreciation is conveyed to him for his outstanding service. We appreciate your constructive feedback about additional charges for certain excursions and the mini-bar process. Your suggestions regarding the sandbar snorkeling trip and providing a list for the mini-bar will be considered to enhance our communication and guest experience. Your comments about the air conditioning, airport lounge access for departing guests, and the unique touches like daily flower displays demonstrate areas where we can further improve, and we will certainly take these into account for future enhancements. We are thrilled to hear that you enjoyed our culinary offerings, and we are committed to maintaining the high standard you experienced. Thank you once again for your valuable feedback, and we look forward to welcoming you back for another amazing stay. Sincerely, Christophe Victor Resort Manager

Sensational all inclusive resort!!!

TripAdvisor rating 5.0/5

bethhK7249JE Couples - TripAdvisor review

Sooooo relaxing… sensational staff and hospitality, world class snorkelling and truely all inclusive holiday. The mini bar is stocked daily, and the options of food and beverages is unlimited! The beach villa was private and secluded with our own direct entry to the ocean. Every morning was a delight to wake up to the beach view, and as the resorts faces west, we could sit back and relax at the pool bar or on our very own sunbeds at the villa to enjoy the Maldivian sunset! We did not have to think about a thing! If you’re still reading, you’re wasting time.. just book it! No regrets! Xx

Dear bethhK7249JE, Thank you for taking the time to share your fantastic experience at Mercure Maldives Kooddoo! We are thrilled to hear that your stay was sensational and relaxing. It's wonderful to know that you enjoyed the world-class snorkeling, the all-inclusive holiday experience, and the privacy of your beach villa with direct entry to the ocean. We're delighted that the daily stocked mini bar and the unlimited options of food and beverages added to your enjoyment. The image of waking up to the beach view every morning and savoring the Maldivian sunset from your private sunbeds is truly delightful. We are pleased that our staff and hospitality contributed to making your stay memorable. Your enthusiastic recommendation is the best compliment we could receive! We look forward to welcoming you back for another unforgettable Maldivian getaway. Best regards, Christophe Victor Resort Manager

Generally satisfied (with some areas for improvement)

Customer review rating 4.0/5

Alvina Families - Confirmed reviews ALL

1. Housekeeping: Housekeeping service at overwater villa was more prompt and attentive than beach villa. It was my cousin’s birthday and I happen to bump into someone from housekeeping (sadly, I didn’t get his name as I was in a rush to the Recept) he was very nice to check with me what time we’ll be out of the room so that they can get the room decor done and gave me a buggy ride (out of his way) to the Recept! 2. Recept: Recept experience wasn’t as good, as I was hoping to give my cousin a nice surprise by sending a bottle of Prosecco to the room. But a lady from Recept was very rigid. While I understand there are charges for champagne but Prosecco are part of the all-inclusive package. Would have been a lot more pleasant if there were alternative solutions or the resort going the extra miles for a birthday girl celebrating her actual birthday on the island. 3. Restaurant: one gentleman at the fruits cutting station was really nice to prepare papaya for us as the buffet line was out of papayas. And another gentleman from the buffet line went out of the way on my last day to prepare thosai even though he told me it ran out when I tried to order. The worse experience was during my cousin’s birthday celebration at the restaurant. She was told to go to the “birthday table” to enjoy the cake alone. I’m not sure what’s your SOP but I’m quite sure no one wants to be eating a birthday cake alone. Food at the Italian restaurant was a little inconsistent. Our first night there, the steak we order was very tough and food was mediocre. However, on our second night there the food was fantastic. 4. Bar: The gentlemen at the bar were fantastic! They are constantly busy (we understand why) but keeps a very positive attitude. They go out of the way to prepare special cocktails when we had difficulties choosing what to drink. 5. Dolphin cruise: I must applaud the captain who brought us to the dolphin cruise. He’s a man of few words but definitely a very experience and responsible captain! We had an amazing experience and it was our first time (so up close with dolphins) 6. Jet ski instructor: Our mums (at 60s and 70s) were really scare going on jet ski but the jet ski instructor was really nice to give them a ride! He was constantly looking back to make sure our jet ski behind him caught up with him.

Dear Meng Hong L., Thank you for sharing your detailed feedback on your recent stay at Mercure Maldives Kooddoo. We appreciate your thorough review, and we're delighted to hear about the positive experiences, especially the prompt and attentive housekeeping service at the overwater villa and the fantastic service at the bar. We also take note of the areas where your experience fell short of expectations, such as the recept experience and the birthday celebration at the restaurant. Please accept our sincere apologies for any inconvenience caused. Your feedback is valuable, and we will use it to improve our services. We're glad you enjoyed the dolphin cruise and the jet ski experience. We appreciate your understanding and patience with the room swap arrangements, and we will address the challenges you faced with the buggy service promptly. Thank you for choosing Mercure Maldives Kooddoo for your stay, and we hope to have the opportunity to welcome you back for an even better experience. Sincerely, Christophe Victor Resort Manager

Bucket list stay !

Customer review rating 5.0/5

Di Couples - Confirmed reviews ALL

We had such a great experience - The over water sunset villa was stunning ! It was very well presented and very clean. The food and wine and cocktails were of a high standard. The crystal clear water and snorkeling was outstanding - an abundance of fish and reef sharks. The only disappointment was our daily beer bucket - on most days we just didnt receive it ! But this was minor compared to the standard of this adults only resort... totally recommend this bucket list holiday !

Dear Dianne W., Thank you for sharing your "bucket list stay" experience at Mercure Maldives Kooddoo! We're thrilled to hear that you had a great time in our overwater sunset villa and enjoyed the stunning surroundings, high-quality food, and exceptional snorkeling. We apologize for the minor hiccup with the daily beer bucket and appreciate your understanding. It's fantastic to know that you would recommend our adults-only resort for a bucket list holiday. We look forward to hosting you again for more memorable moments. Sincerely, Christophe Victor Resort Manager

Amazing hotel

TripAdvisor rating 5.0/5

dh2005 Couples - TripAdvisor review

The hotel is approx 1 hours internal flight from the main airport, bear in mind the extra layover time when planning your trip. The island has a small airstrip so the hotel pick you up in a golf buggy and it's only a minute or two journey to the hotel. Although it is advertised as a 4 star everything about our stay was a 5 star experience. Location is everything you would expect, clear waters, turtles, baby sharks and many type of fish. It's not a huge resort so you get a very personal feel to the service and the team at the bar know you after the first day. All the staff were amazing and really made us feel welcome and looked after. There are 2 restuarants, the main buffet and an Italian a la carte, the pool bar also does lunch options and early evening snacks. All the food we had was delicious and the buffet has different themes each day to it doesn't get 'samey'. There are a full range of activities on offer but really this is somewhere to chill out and enjoy nature.

Dear dh2005, Thank you so much for taking the time to share your wonderful experience at Mercure Maldives Kooddoo! We're delighted to hear that your stay with us exceeded expectations and that you enjoyed the beauty of our island paradise. It warms our hearts to know that our team's hospitality and personalized service made your stay a 5-star experience. Our small resort size allows us to provide a more intimate and attentive service, and we're thrilled to hear that you felt welcomed and well taken care of. It's fantastic to know that you enjoyed the diverse culinary offerings at our restaurants, and we're glad the daily themed buffets kept things exciting. The mention of clear waters, turtles, baby sharks, and various fish brings a smile to our faces—it's truly a unique and magical setting. We appreciate your mention of the range of activities available while also recognizing the tranquility and natural beauty of the surroundings. Mercure Maldives Kooddoo is indeed a place to unwind, appreciate nature, and create lasting memories. Thank you again for choosing to stay with us, and we look forward to welcoming you back for another unforgettable experience. Warm regards, Christophe Victor Resort Manager

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.