The Park Lane Hong Kong - A Pullman Hotel

Cindy checked me in. She recognized my loyalty membership and upgraded me to a very beautiful room facing the Victoria Park. I visited the Executive Lounge and was pampered by Jack and Julin amongst others. In my room I received a welcome note from Cindy, Kitty, Ursa and Nikki together with fruits basket & a bottle of red wine. I had breakfast during my 4 days stay and at no time was the service undermine. My total experience in this hotel is immaculate. Special thanks to the team Cindy, Sandy, June, Neo, Roger, Jillian, Michelle, Jack & Julin. Looking forward to my next stay with you.

The whole experience was very comfortable and enjoyable! All the staff were very friendly. Even housekeeping was accommodating. The hotel is very safe. It is accessible to most of the places we want to go to. Will definitely come back to Parklane when I visit Hong Kong again.

I got an opportunity to stay over at Hong Kong and I choose Pullman Park Lane, my favorite hotel always in Causeway Bay. Start from check in preparation till check out, we received a warm reception with a detailed services. My special thanks to Members/Customer service team and also Executive Lounge teams who will make me feel to come back again soon. Already miss you guys all. See you soon

The staff at the Park Lane really make this place special. I have stayed here twice in the past 3 months and they know me by name. The team are top notch and really care about making sure you are taken care of and you have a great time. No request is too hard, they think on their feet and everything is done with a smile. Great rooms, good size, modern with good TV options (you can cast from your phone so Netflix etc is easy) comfy beds and can work from the hotel easily if needed. Gym is fab, Victoria Park is across the road and the MTR is very close. Lots and lots of shopping around you with a 24 hour supermarket (Wellcome) 10 steps away. Getting taxis is also pretty easy as it's positioned so well for traffic flow - in and out. I would highly recommend everyone to this hotel - with full confidence!

We stayed at the Park Lane, Hong Kong, over Christmas and New Year. The staff (housekeeping, concierge, check in, breakfast team - everyone we met!!) were very polite, welcoming and friendly. Room was immaculate and had everything to make our stay comfortable - view over Victoria Park and the Marina area was breathtaking. Breakfast was excellent. Lots of cleaning in place due to covid measures. Hotel is 5 min walk to the Causeway Bay MTR station and was across the road from Victoria Park for walking / jogging or watching the locals do their morning exercises at 8.00 a.m. We had access the the Executive Floor and the whole team (Sandy, June, Neo, Roger, Michelle, Jack, Julius and Jillian) made this an 'oasis' of calm in a busy city celebrating Christmas, so we cannot thank them enough for this. We visit Hong Kong regularly and cannot recommend this hotel enough as a perfect base with easy access to fabulous shopping and transport links. We will definitely stay again when we return later in the year.