풀만 더 파크 레인 홍콩 5성

고객 평점 (ALL 평가) 4.4/5 3,780 리뷰

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호텔설명

호텔 추가 정보

  • 무료 WIFI 무선 인터넷, 휴대폰 사용(4G 데이터 및 국내 통화 지원)

  • 2015년 브랜드 변경 후 리노베이션 및 업그레이드 완료

  • 무료 조식 및 할인 혜택이 제공되는 새로운 이그제큐티브룸 및 라운지

  • 빅토리아 하버 및 공원의 전경이 내려다보이는 루프탑 바

  • 지하철역 및 버스 정류소에서 2분 거리의 도심지에 위치

숙박

호텔 위치

풀만 더 파크 레인 홍콩

310 Gloucester Road, Causeway Bay
홍콩
홍콩 특별 행정구, 중국

GPS:22.281154, 114.186267

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스
호텔 인근
  • 주차장

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  3,780 리뷰

TripAdvisor 평가  4.5/5  3,393 리뷰

2024으뜸 시설

Questionable decisions for a top location hotel

트립어드바이저 평점 3.0/5

cepuk TripAdvisor 인증 리뷰

The hotel’s location is absolutely fantastic, truly one of the highlights of my visit. However, the overall experience was marred by several issues that left me with mixed feelings. While the hotel has undergone some partial renovations (new carpets and beds), much of the general technology feels outdated, particularly the electronics and bathroom facilities. Additionally, the doors are quite loud when closing, which made me feel uncomfortable as I worried about disturbing other guests. As a Gold member of the ALL loyalty program, I was disappointed to learn that the welcome drink was not available at the rooftop bar but only at the lobby bar—and restricted to a specific list of drinks. This felt far from welcoming. On the positive side, we did visit the rooftop bar, which offered nice views, but the experience was underwhelming due to the poor sound quality from the loudspeakers. The breakfast, on the other hand, was excellent—definitely a highlight of the stay. I booked two rooms for my group of four friends. Unfortunately, only my room had a fruit platter, which created an awkward impression, as if I had received an upgrade at my friends’ expense. My room had a fantastic view of the park, while my friends enjoyed lovely views of the city and harbor. While both views were beautiful, the disparity added an element of discomfort. Another downside was the minibar—it was completely empty, and we had to pay upfront for any drinks delivered to our room, despite a deposit being held. Furthermore, there was no bottled water provided in the rooms due to an eco initiative. While I understand the reasoning, bottled water is a convenience I often carry with me while exploring the city. When I requested a bottle from room service, I was surprised to learn I had to pay for it. In summary, while I enjoyed visiting one of my favorite cities in the world with my friends, the stay did not fully meet my expectations, especially considering the price. While the location and breakfast were standout positives, the outdated facilities, restrictive loyalty benefits, and other small inconveniences left me with mixed feelings about the experience.

Fantastic location and the warmest welcome from Kitty!

트립어드바이저 평점 5.0/5

seizanr TripAdvisor 인증 리뷰

This was a birthday weekend trip with my hubby and friends. Check-in was seamless through the ALL (Accor) counter. Kitty (Hello! Kitty) was very warm and patient with our questions and requests. She even arranged for me to have some wine and chocolates sent to the room. Breakfast at Playt was plentiful and full of choices. Breakfast at the executive lounge was also quite good. The fitness center was small but I was able to complete my routine with the free weights. The location - being just across Victoria Park was the best! I was able to have a wonderful morning run all the way to Causeway Bay. Behind the building you can walk to Times Square and all the other places for happy shopping and eating! I am sad though that Accor will lose this property in their roster soon. We will return!

Outstanding Service in Park Lane Hotel

트립어드바이저 평점 5.0/5

Safari13814133316 TripAdvisor 인증 리뷰

I would like to appreciate your hotel customer service and clean & tidy bedrooms. I always stay a few days in your hotel every month this year. Every time I check in, your staff give me very sweet smiling and warm service, especially Kitty, Kennix and Ursa. For example, once they looked at me not well while I was checking in. They suggested me to see doctor as soon as possible and drink more warm water at night. On the other hand, your bedrooms are usually clean and tidy! Thank you! :) Ling (ACCOR)

Memorable Trip for sure!

트립어드바이저 평점 5.0/5

addy b Friends getaway - TripAdvisor 인증 리뷰

Loved loved loved my stay! Honestly, the staff made me feel like I was home, away from home. Everyone was somehow so professional whilst being very very welcoming and friendly. Shoutout to my faves - Sandy, June, and Joey for being so amazing and taking such such great care of me! I look forward to staying here again because of you!

I would like to call it A Home Away From Home.

트립어드바이저 평점 5.0/5

ysk47 TripAdvisor 인증 리뷰

I have been a regular at the hotel. In fact, I had stayed there a few weeks at a time in September, October and November. The location of the hotel is great with many shops and eateries nearby. The rooms were clean and the housekeeping always does a good job. The thing that impresses me most are the staff at the Executive Lounge. They are Sandy, Kitty, Florance, June, Neo, Michelle, Julia, Julius, Jack,Joey, Samson, Chloce, Grace and Chan. They are always courteous and welcoming. I get to know them well as I had been staying there for a while. they remember small things like that I do not take cold drinks; so they keep the fruit juice at room temperature for me. The doorman Sony and his two other pals were always friendly and welcoming.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 3,605 리뷰 9.8/10 위치
  • 3,467 리뷰 7/10 객실
  • 3,311 리뷰 8.2/10 서비스
  • 39 리뷰 7.9/10 인터넷 가격
  • 1,218 리뷰 6.8/10 편의 시설
  • 1,083 리뷰 8/10 청결도
  • 514 리뷰 6.2/10 가격 대비 가치
  • 463 리뷰 7/10 조식

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